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IVR not answering

TTX
Participant
Participant

‎2023-05-31 08:37 AM

I needed to update my main greeting on my IVR. Now it wont pick up. I went into the Receptionist profile and it still shows the main greeting is attached. I didn't change anything else. What happened?

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-31 09:15 AM

Hi @TTX , thank you for your contribution to the Zoom community! Our experts will get back to you with a response, but in the meantime, we encourage fellow community members to also share their knowledge on this topic.

 

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
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