Hello,

I have checked the educator column when I create account , but it was mistakes.

The following screen is displayed every time I log in , but I'm not educators (and I'm not an administrator),

so I cannot sign in , but cannot delete my account to start over.

I know similar question in the past  in this community ;

-https://community.zoom.com/t5/Primary-and-Secondary/Educators-Setting/m-p/32871

-https://community.zoom.com/t5/Higher-Ed/Cannot-sign-in-after-indicating-quot-educator-quot/m-p/36615

but i cannot log in now even refer to it.

Anyone, please help me...

If have an annual add-on subscription, cannot additionally subscribe to the same add-on monthly product.

For example, if have an annual subscription of LMR1,000, cannot purchase additional LMR1,000 licenses through the web portal.

Likewise, if have an annual subscription of Webinar 500, cannot purchase additional Webinar 500 licenses through the web portal.

As below account

1. 2 hosts with annual ad1d-on LMR1,000 subscription

2. With a monthly subscription, LMR1,000 does not appear in the selection options, only LMR500 can be selected.

Most of our customers, university clients, have so many departments inside, so they often subscribe, cancel, resubscribe and cancel Add-on LMR or Webinar as a monthly subscription.

Depending on the situation of COVID19, there may be cases where a large lecture has to be urgently conducted online.

However, monthly subscriptions do not have a special order process other than through the web portal, and in many cases, monthly subscriptions cannot be processed properly like this.

Monthly subscriptions are usually requested very urgently, have a lot of big trouble which is a real headache.

This is because the professors of the clients cannot deliver the promised lectures with the students.

It is even more true because there is no other way other than non-face-to-face lectures.

I am still requesting action through our sales channels, but no action has been taken.

What methods or actions could there be?

Has anyone experienced the same situation?

thanks,

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Today my class and I Zoomed with a friend in France. (I have a paid subscription, she does not.) I sent her a link to join. After awhile, she said that a popup ad appeared and blocked her view of us. She was frustrated, because she couldn't figure out how to get rid of it. She did not have Zoom installed on her computer.

Is there any way to avoid these popups? I've never had it happen when I Zoom with friends here in the U.S.

Richard M. Berrong
Prof of French
Kent State University

Hi! I don’t want to record students' gallery screen when I record my lectures. I have been using dual monitors.  In my left monitor, I am looking at my students and at the same time, my right monitor, I am sharing my lecture slides with my students. I just want to record my lectures with the slides only, although I can look at students. Is there any option? I have tried several times. But I couldn’t find it.

Although I put gallery view screen in my left monitor, I have found that my students gallery screen has been recorded automatically on my lecture slides any way.

I know if I close my students’ gallery screen, I can record my lectures with me alone. But if I do this, I cannot see what my students are doing at that time. So, I want to share my students with live lecture environment while encouraging their participation.

Thank you.

SK

Boa noite, gostaria de saber se é possível executar a seguinte tarefa

Somos uma escola, precisamos dar poderes para que cada professor abra a sala como anfitrião, é possível criar login e senha para eles, diferentes do administrador?

exemplo: o professor tem seu login e senha para abrir e fechar sua sala, temos um total de 10 professores e 5 contas licenciadas. 

I'm going to be teaching a virtual class, with lecture and slides, via my college. Ideally I would like to broadcast me lecturing and pacing using my iPhone on my gimbal that follows me as I move around. I would like the students to simultaneously be able to view both me and my desktop on my Mac, or open windows on that desktop; this would mostly be PowerPoint, which I can control with a remote. Is this at all possible?

Thanks in advance for any feedback.

Bob