Happy New Year! 🎉 We’re kicking off 2025 with these key sessions designed to elevate your skills and keep you ahead of the curve. Don’t miss out on these valuable opportunities—register now and get ready to start the year strong. See you there!

January 9 - What's New at Zoom - Nov/Dec 2024 - Register Here

Stay ahead in the fast-paced world of digital communication! Join us to explore the latest features, updates, and innovations Zoom has to offer. Whether you're a Zoom pro or just starting out, our expert hosts will walk you through new tools, from enhanced collaboration features to cutting-edge security enhancements. Get insights to optimize your Zoom usage, boost productivity, ask questions, share feedback, and connect with fellow Zoom enthusiasts.

January 15 - Zoom Workplace Open Office - Register Here

An engaging and interactive event designed to showcase how Zoom’s tools can transform your workplace into a seamless and productive environment. This event is packed with insights, new features, and pro tips to help you and your team maximize the value of Zoom’s comprehensive workplace solutions

Product Sessions: Meetings, Phone, Communication (Team Chat/Mail & Calendar/Scheduler), Productivity (Clips/Whiteboard/Surveys/Notes/Docs), and Spaces (Rooms/Digital Signage/Workspace Reservation/Visitor Management).

January 22 - Zoom AI Companion Open Office - Register Here

This event is designed to demonstrate how AI is transforming collaboration and productivity across the Zoom platform. Dive into the latest innovations, gain practical insights, and explore new features that empower your team to work smarter, not harder.

Product Sessions: AI Companion 2.0 & Team Chat, AI Companion in Meetings, AI Companion in Phone and AI Companion in Whiteboard/Docs/Email.

January 30 - Business Services Open Office - Register Here

This event highlights how Zoom’s business tools can elevate your organizational operations and enhance customer engagement. Learn valuable insights, discover the latest features, and get best practices to help you and your team harness the full potential of Zoom’s business services.

Product Sessions: Contact Center/Virtual Agent, Events/Webinar/Sessions, Revenue Accelerator, Workforce Management/Quality Management

Interested in other webinars, live product trainings or on demand content? Visit the Digital Customer Success Hub to learn more.

👋 Welcome to the Customer Success Forum on the Zoom Community! 🚀

We are thrilled to extend a warm welcome to each and every one of you to the Customer Success Forum! This is a space where we come together to foster a vibrant community, share ideas & events, collaborate, and empower each other to achieve remarkable success with Zoom's platform.

For those who are new to the community or simply want a refresher, allow us to introduce ourselves. We are the Customer Success Team at Zoom, our mission is simple yet profound: to ensure that you get the most out of your Zoom experience. Whether you're a seasoned Zoom pro or just starting, our goal is to help you optimize your usage and fully leverage the platform's capabilities. We're here to answer your questions, provide guidance, and offer best practices so that you can unlock the full potential of Zoom for your specific needs.

Here, you'll find a diverse community of passionate individuals who are eager to collaborate, offer guidance, and connect with like-minded professionals. We encourage you to share your success stories, ask questions, and provide valuable feedback to help each other grow and thrive.

Zoom has always been about connecting people and fostering collaboration, and this forum embodies that spirit. By joining this dynamic community, you gain access to a wealth of knowledge and expertise. Here, you can learn from fellow Zoom users, share your own experiences, and take advantage of exclusive insights from our team.

To ensure a positive and productive experience for everyone, we kindly ask you to review and follow our community terms and guidelines. We believe in respectful communication, active participation, and nurturing a welcoming atmosphere where diversity is celebrated.

So, without further ado, let's embark on this exciting journey together! Jump into the discussion and let's forge meaningful connections as we continue to learn and excel within the Zoom platform. To get started we have two questions for you: 

1. Where are you located? 
2. What are you most interested in learning more about?

Thank you for being a part of this vibrant community! 🎉

Let's make every Customer Success story a remarkable one! 💪