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Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.
At the start of last month, I had a customer call where they raised a few concerns and wondered if Zoom had any means to resolve them. They felt the back-and-forth of scheduling meetings quite draggin...
You can help make Zoom even better by sharing your thoughts on your product experience. Your account owners or administrators just need to enable the Feedback to Zoom feature, which adds a feedback op...
Welcome to the Customer Success Forum on the Zoom Community! We are thrilled to extend a warm welcome to each and every one of you to the Customer Success Forum! This is a space where we come toge...
Hello,I have checked the educator column when I create account , but it was mistakes.The following screen is displayed every time I log in , but I'm not educators (and I'm not an administrator),so I cannot sign in , but cannot delete my account to st...
If have an annual add-on subscription, cannot additionally subscribe to the same add-on monthly product.For example, if have an annual subscription of LMR1,000, cannot purchase additional LMR1,000 licenses through the web portal.Likewise, if have an ...
Can't believe #HIMSS2022 is right around the corner! We still have a few select meeting times on-site with our healthcare leadership team Ron Emerson, RN/BSN, Global Healthcare Lead at Zoom, and Heidi West, Head of Healthcare at Zoom. Don't miss out ...
Today my class and I Zoomed with a friend in France. (I have a paid subscription, she does not.) I sent her a link to join. After awhile, she said that a popup ad appeared and blocked her view of us. She was frustrated, because she couldn't figure ou...
Hi! I don’t want to record students' gallery screen when I record my lectures. I have been using dual monitors. In my left monitor, I am looking at my students and at the same time, my right monitor, I am sharing my lecture slides with my students. I...
I need to see how my students are using zoom on their screen. So I want them to share their screen. But this way does not show the zoom's window : and it is precisely what I want to see. What is the solution ? Thanks for your help.
Boa noite, gostaria de saber se é possível executar a seguinte tarefaSomos uma escola, precisamos dar poderes para que cada professor abra a sala como anfitrião, é possível criar login e senha para eles, diferentes do administrador? exemplo: o profes...
I'm going to be teaching a virtual class, with lecture and slides, via my college. Ideally I would like to broadcast me lecturing and pacing using my iPhone on my gimbal that follows me as I move around. I would like the students to simultaneously be...
I am logging in to Zoom on student devices to prepare for virtual learning next week. I checked the box for educators thinking it might have appropriate filters of some sort for elementary students. It appears as though that is just for teachers/admi...
Starting March 1, 2022, you may notice some changes in the way you can report on your meetings and webinars. Zoom will remove email addresses for users flagged as guests from Account Reports, Dashboards, and Zoom REST APIs unless they meet certain co...
