Hi,

I am new to Zoom and have a question I am hoping someone can help me answer!? 🙂

I am working for a school that uses Zoom for some of its digital classes. In this case we would like to have pre-assigned set groups for every week, but in the beginning of the class we also want the option to have randomly selected groups in the breakout rooms. Is there a way where you can use both these functions? If yes - how?

Also, is it possible to share and save documents  in the "set group" breakout rooms? 

Thank you so much in advance,

Carolina

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With so many different channels for communication, different business needs, and physical distance as a barrier, how can you best support a hybrid workforce?

During our Hear from a Peer webinar, we sat down with Lawrence Morrisson, head of IT at The Motley Fool, an organization dedicated to helping the world become smarter, happier, and richer through sound investment advice. He shared how their teams have managed to develop a robust and thriving hybrid work culture. Here are some key insights from our conversation.

How have your collaboration and communication needs evolved over the last decade?

In the beginning, it was like the Wild West. We were mostly an in-office culture back then, with open floor plan — no offices, not even for the CEO — with many conference rooms for meetings.

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We’ve committed to our employees that they can choose to go fully remote and are not required back in the office. And most employees have embraced that. It surprised us that we didn’t really skip a beat, productivity-wise. But it was a challenge to make sure we retained the special sauce of our culture that makes The Motley Fool such a rewarding place to work.

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How are you using Zoom to support diversity, equity, and inclusion?

One of our guiding principles is test, learn, and iterate. Our People Experience Team has been tirelessly creative in providing a variety of remote experiences, enabled because of Zoom. We know not every Fool has the same interests, so it’s key to always try new things.

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What best practices or tips would you like to share with your peers?

Staying flexible is key — what we think we know today is almost certainly going to be different tomorrow. It’s going to change. Don’t get locked into a particular strategy. For example, we put all the various technical pieces in place that we needed to support a return to the office after COVID, and then we found that we were not getting the attendance that we thought we would. [So we gave] employees choice, flexibility, and trust.

There’s a very common misconception that people are going to be less productive if they’re not in the office, and I think that’s quite the opposite. So trust your people to get the job done.

If a colleague or industry peer with similar needs is evaluating Zoom, what would you tell them?

I really enjoy using Zoom — it’s very intuitive. It’s very flexible. If you’re going to go with Zoom, I would certainly recommend doing it across the board as we did.

I would also recommend doing a lot of communications leading up to your switch. We had a bunch of material prepared, as well as FAQs and best practices that we used to help our employees. We had a little graphic in the background of our conference room screens that asked participants if they wanted to share their screen. We also provided a link at the bottom that directed users to our in-house repository of documentation that we built out specifically to help everyone get onboarded with the product.

To learn more about how The Motley Fool is using Zoom to empower its hybrid workforce and reinforce its culture, check out the customer story.

Original story posted in Zoom Blog.

I'm an instructor at an online coding school. We use zoom as our classroom and use the breakout rooms when it's time for practices. It would be so wonderful if I could create templates or save breakout room setups in some way so I don't have to enter the same settings every single time. I think this would be a great feature for your next update! Thanks for your time.

Hello,

I am representing a Developer from the profession. We have Zoom Oauth App and using that app we have one product that connects with Zoom to create meetings. We are facing an issue when we connect Two accounts with the same account and the same Zoom Oauth App.It allows to use recently connected Zoom account only. If we disconnect which we are facing an issue, It will work while another start sending an error, error we are getting is:
401 Unauthorized` response:
{"code":124,"message":"Invalid access token."}

Let me know if we are missing anything here. Thanks