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Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

Losing Zoom Screen when I stop sharing

I teach and ESL course to adults with Saddleback College. I teach on Zoom on my Mac. I am constantly losing view of my Zoom participants and Zoom tool bar, usually this happens when I stop sharing a screen. I still hear the audio in my meeting, but I...

KelleyB by Newcomer
  • 813 Views
  • 0 replies
  • 0 likes

educator upgrade

Hello THank you for your service. I'm a teacher of South Korea. My account was originally educator account so I got free upgrade and could have a class more than 40 min. But Yesterday when I tried online class, I and my students shut off after 40 min...

MiokHa by Newcomer
  • 1295 Views
  • 1 replies
  • 0 likes

Accidentally clicked Educator Account

Hi, I was accidentally clicked the educator account when i was doing the sign-up process. I didn't actually intend to have that and wanted to stick with a personal account. But I couldn't go back and restart the whole process. Now I can't log into my...

JoeyC by Newcomer
  • 1359 Views
  • 1 replies
  • 0 likes