Happy New Year, Zoom Community! 🎆🎉

Ready to start the year strong and get even more value from your Zoom investment? Our January Customer Success Live Sessions are here to help you do just that.

💡 Why attend? Each session helps you:

• Build deeper product knowledge

• Troubleshoot challenges in real time

• Discover new ways to improve productivity and collaboration

📅 January Lineup

👉 January 7 – Zoom Workplace Open Office
Your first stop of the year! Get hands-on guidance, ask questions, and learn tips to streamline collaboration with Zoom Workplace (Meetings + Productivity solutions).

👉 January 14 – Zoom Phone Open Office
Deep dive into Zoom Phone features, configurations, and real-world use cases with our product experts.

👉 January 15 – What’s New at Zoom 
Don’t miss this highlight session! Explore Zoom’s latest innovations and feature releases from the past two months, including what’s new across Zoom Workplace and AI Companion Web.

👉 January 21 – Zoom AI Companion Open Office
Discover how to work smarter with AI Companion. Learn best practices, ask questions, and see how AI can boost productivity.

👉 January 28 – Zoom Contact Center Open Office
Wrap up the month by learning how to elevate customer experiences and optimize your Zoom Contact Center workflows.

Register now in the Customer Success Hub to save your seat and unlock even more live and on-demand training resources. We can’t wait to see you in the upcoming sessions!

— Zoom Customer Success Team

👋 Welcome to the Customer Success Forum on the Zoom Community! 🚀

We are thrilled to extend a warm welcome to each and every one of you to the Customer Success Forum! This is a space where we come together to foster a vibrant community, share ideas & events, collaborate, and empower each other to achieve remarkable success with Zoom's platform.

For those who are new to the community or simply want a refresher, allow us to introduce ourselves. We are the Customer Success Team at Zoom, our mission is simple yet profound: to ensure that you get the most out of your Zoom experience. Whether you're a seasoned Zoom pro or just starting, our goal is to help you optimize your usage and fully leverage the platform's capabilities. We're here to answer your questions, provide guidance, and offer best practices so that you can unlock the full potential of Zoom for your specific needs.

Here, you'll find a diverse community of passionate individuals who are eager to collaborate, offer guidance, and connect with like-minded professionals. We encourage you to share your success stories, ask questions, and provide valuable feedback to help each other grow and thrive.

Zoom has always been about connecting people and fostering collaboration, and this forum embodies that spirit. By joining this dynamic community, you gain access to a wealth of knowledge and expertise. Here, you can learn from fellow Zoom users, share your own experiences, and take advantage of exclusive insights from our team.

To ensure a positive and productive experience for everyone, we kindly ask you to review and follow our community terms and guidelines. We believe in respectful communication, active participation, and nurturing a welcoming atmosphere where diversity is celebrated.

So, without further ado, let's embark on this exciting journey together! Jump into the discussion and let's forge meaningful connections as we continue to learn and excel within the Zoom platform. To get started we have two questions for you: 

1. Where are you located? 
2. What are you most interested in learning more about?

Thank you for being a part of this vibrant community! 🎉

Let's make every Customer Success story a remarkable one! 💪