Zoom IQ: A Cut Above

[EmersonS]

Zoom IQ enables you to enhance productivity, shorten deal cycles, and improve revenue predictability with actionable insights directly from your Zoom Meetings and Zoom Phone customer interactions.

Here are some of the reasons people love Zoom IQ:

Sales and Revenue Leaders

Provide actionable feedback
Reduce anecdotal feedback and quickly identify areas for improvement using post-meeting analysis that includes transcription highlights as well as sentiment and engagement scores.

Understand sales deals better
View sales deals by stage, size, teams, opportunity name, and use analytics for the number of interactions, competition, and customer sentiments to identify sales improvements.

Forecast more accurately
Digestible, aggregated insights integrated into your CRM give context on your sales funnel, highlight deals that need attention, and identify pipeline trends.

Stay on top of the critical moments in your business
Track words and expressions across customer conversations and get proactive alerts that help assess opportunity health, gather competitor intelligence, or help ensure products are effectively positioned.

Sellers

Cut the noise, focus on selling
Reduce the burden of tasks like note-taking, adding information to the CRM, or capturing the next steps and spending more of time connecting with customers.

Get better faster
Review meetings and calls faster and get better continuously with insights such as talk-listen ratio, talking speed, sentiment analysis, and more.

Eliminate customer knowledge gaps
Leverage an easy-to-search source of truth in all your customer conversations that simplifies preparing for sales calls, onboarding accounts, and collaborating across the revenue team.

Marketing and Sales Enablement

Replicate best practices and onboard sellers faster
Showcase sales best practices with curated playlists of recording snippets to get new sellers up to speed faster and provide more impactful training.

Evaluate your marketing messages faster
Give your marketing teams access to your sales calls to understand which messages are working and which are not.

Improve your competitive strategy
See which competitors are mentioned the most, why you’re winning or losing against them, and what sentiments are commonly associated with them.

Learn more about Zoom IQ here!

[crissyd]

@EmersonS Zoom IQ is indeed a powerful tool and not just limited to the Sales industry. As a CSM, I'm regularly checking my dashboard for Filler Words, Talking Speed, Longest Spiel, Talk-Listen Ratio, Good Questions etc. so I can improve my client meetings and presentations. This also helps me identify highlights, key takeaways and next steps which saves me a lot of time when logging notes / after call tasks.