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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

Annotation keyboard shortcuts and stream deck

HiI would like to map some of the annotation tools (box, arrow, text and color) to an elgato stream deck and it seems very hard without keyboard shortcuts. Is it possible to map annotation tools to a stream deck?Are there any plans to provide keyboar... Show more

Hi

I would like to map some of the annotation tools (box, arrow, text and color) to an elgato stream deck and it seems very hard without keyboard shortcuts.

 

Is it possible to map annotation tools to a stream deck?

Are there any plans to provide keyboard shortcuts for the annotation tools?

 


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You tube film sharing

Is it possible to share on Zoom a full length film purchased on you tube?  I was able to do this for a class about two years ago, but it seems no longer possible.

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Resolved! Educators Setting

Hi!My sister want to create a Zoom account for her school by using Google.But, my sister accidentally press the wrong button...She pressed the Educators button at the bottom while she is signing in...And, now... She can't log in.. If she login using ... Show more

Hi!

My sister want to create a Zoom account for her school by using Google.

But, my sister accidentally press the wrong button...

She pressed the Educators button at the bottom while she is signing in...

And, now... 

She can't log in.. 

If she login using her email, she will be asked to provide educators settings.

Help Please!


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日本の教育に関わるお客様向け情報提供

みなさん、こんにちは
日頃は、Zoomをご利用頂きありがとうございます。

Zoomで教育市場を担当している辻本と申します。

今後、こちらのZoom Communityを活用して、日本語で教育現場で有益なZoomのTipsや新機能、よく頂くお問い合わせ次項などをご案内させて頂きます。

 

このコミュニティでは、コメントなども入れて頂く事も可能となっております。
追加でのご質問や皆様同士での新しい利活用方法の共有など、コミュニケーションの場としてもご利用頂ければ幸いです

Original Sound Settings Changing after Update

We are a church and we use two different microphones for live music and speaking. We use Original Sound ON as a default setting, however after a Zoom update last weekend our Original sound setting flips to OFF each time we change microphones. How can... Show more

We are a church and we use two different microphones for live music and speaking.   We use Original Sound ON as a default setting, however after a Zoom update last weekend our Original sound setting flips to OFF each time we change microphones.  How can we set Original Sound to ON at all times? 


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Screen sharing changed completely

My zoom just completely changed format tonight altogether. The white board option is gone, I can’t screenshare without it muting me completely, and even when I do screenshare, I can’t see the participant anymore. wtf happened 

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screen share

Frustration! I am a virtual elementary teacher WHY am I now after 3 1/2 years unable to share my screen with my students, its either black screen, or IF they can see it then I have no audio for them to hear me? Help please!  thank you!

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Share the video and sound should be together!

I give lectures to university students, but some videos on the PPT screen share video not audio, why don't put two functions together?BTW, for some online teaching programs, the sound quality is not good if demonstrating a musical instrument. Zoom is... Show more

I give lectures to university students, but some videos on the PPT screen share video not audio, why don't put two functions together?

BTW, for some online teaching programs, the sound quality is not good if demonstrating a musical instrument.  Zoom is only for speech?


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2023년 자동계약 해지요청

사용자 이재학 id 7246178532 닉네임(오산대원 이재룡) 2023년2월17일 제품구매 1년치 자동계약이 되어있어서

해지 요청을 합니다. 저에 삼성카드로 1년치 22만 결제가 되어있는데요 해지 요청을 합니다.

Hosting a meeting in my 'personal room'

If I host a meeting in my personal room, is there a limit to the number of participants?

Can the meeting be 1 hour long?

Or is there another reason why I shouldn't use this for a parent talk?

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