Customer Success Forum
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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

Show my talking in the video

Hi, guys!I am having a small problem in Zoom class, so that I want to ask you how to handle it.In my zoom class I am using MS power point screenshot. In the last year, when I review my recorded video, I could see a small window which showed my talkin... Show more

Hi, guys!

I am having a small problem in Zoom class, so that I want to ask you how to handle it.

In my zoom class I am using MS power point screenshot. In the last year, when I review my recorded video, I could see a small window which showed my talking face at the corner of Power point screen.

However, in this year, my recorded video showed nothing else but the power point screen only. I tried to set up video control setting to show my face in the recorded video, but I couldn't at all.

So that I am asking what I need to do in the zoom setting to show myself in the video.

Thanks.


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Delade konton

Vi vill att alla lärare ska ha samma lösenord på Zoom så att vikarier enkelt ska kunna logga in och köra fjärrlektioner. Detta funkar för flera av oss. Men när man vill logga in i vissa lärares zoom konto så kräver kontot att ägaren av kontot accepte... Show more
Vi vill att alla lärare ska ha samma lösenord på Zoom så att vikarier enkelt ska kunna logga in och köra fjärrlektioner. 
 
Detta funkar för flera av oss. Men när man vill logga in i vissa lärares zoom konto så kräver kontot att ägaren av kontot accepterar inloggningen i ett mejl som skickas till dem. Kan man runda detta genom någon inställning i Zoom månntro? 

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Audio is not Working When Someone is Playing the Piano

I am a piano teacher teaching students via Zoom. Recently there has been a change with the audio setting where I can hear my students speak fine but can't hear them play the piano. This issue is happening even when we have original sound turned on. A... Show more

I am a piano teacher teaching students via Zoom.  Recently there has been a change with the audio setting where I can hear my students speak fine but can't hear them play the piano.  This issue is happening even when we have original sound turned on.

 

Any ideas what the problem may be and how to resolve this issue?

 

Linette


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Host Videos only on zoom call

How do I hide all participant videos except the host and one or two other people?

 

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Education account

Hello, when signing up I accidentally selected an education account for my other email address, and now I cannot log in without being required to do the education account activation. I tried to submit a ticket but I receive emails saying the request ... Show more

Hello, when signing up I accidentally selected an education account for my other email address, and now I cannot log in without being required to do the education account activation.

I tried to submit a ticket but I receive emails saying the request is closed. Can anybody help?


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Zoom Activation Email

Hello
Learnt that some students were not able to receive emails from Zoom regarding their activation into school email accounts. How to solve it?

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Security

I meet virtually with patients. I seek to streamline my work and wonder about using the same meeting link for all meetings, rather than creating a new, specific link for each meeting. If I do this and I have settings enabled that I must "admit" all u... Show more

I meet virtually with patients.  I seek to streamline my work and wonder about using the same meeting link for all meetings, rather than creating a new, specific link for each meeting.  If I do this and I have settings enabled that I must "admit" all users before they come into the meeting,  will I be protecting the privacy of the patient with whom I am currently meeting and the person seeking to be admitted?  This seems correct, but am I missing something?


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Zoomtopia Healthcare Session Spotlight: Explore the Patient Room of the Future with Zoom

Don't miss this highly engaging and innovative session "Explore the Patient Room of the Future at Zoom" on Tuesday, November 8th from 1:00-1:30p PT (virtual) at #zoomtopia! Join us as we walk you through a patient room that's been taken to the next ... Show more

🚨Don't miss this highly engaging and innovative session "Explore the Patient Room of the Future at Zoom" on Tuesday, November 8th from 1:00-1:30p PT (virtual) at #zoomtopia! 

Join us as we walk you through a patient room that's been taken to the next level using Zoom solutions alongside hardware and software integrations.

This session is led by our core Healthcare Product and Zoom Rooms team members, including Sami, A. | Healthcare Product, Arif Islam, CSPO | Healthcare Product, Michael W. Lam | Group Product Manager, Healthcare, Mark Barragan | Zoom Rooms Manager and Ron Emerson RN BSN | Global Healthcare Lead  
 
Visit https://zoomtopia.com/ to register virtually now! 🐋

#zoomforhealthcare #zoomrooms #patientroomofthefuture #healthtechnology


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How students allow Teachers to ANNOTATE in ZOOM Meetings on ipad

Hi,

 

My Son's teacher can't annotate on my son's shared screen on Ipad. Need help, Thanks.

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Friendly use of Zoom

We run our school online class with zoom. Many of our students live in remote area in Bangladesh. they can not do their zoom class smoothly. Always they felt trouble. What is the solutions of my students? Most of the students use mobile data to run z... Show more

We run our school online class with zoom. Many of our students live in remote area in Bangladesh. they can not do their zoom class smoothly. Always they felt trouble. What is the solutions of my students? Most of the students use mobile data to run zoom.


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