Customer Success Forum
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2025 CMX Awards

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Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

camaras apagadas

seria muy importante que zoom facilitara informacion sobre las camaras apagadas, que se genere un estadistico por reunion para que se lleve un control de quienes tienen la camara apagada y por cuanto tiempo.}

 

Resolved! Beep when chatting

I'd like to hear a beep when a student types his answer in the chat. Is this possible?

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정기결제를 취소했는데 계속해서 정기결제가 되고 있습니다.

정기결제를 취소했는데 계속해서 정기결제가 되고 있습니다. 3달째 입니다. 심지어 결제는 되는데 줌 사용은 기본 무료로만 됩니다. 어떻게 되는 것이지요? 청구서를 보면 청구기록은 남아있고 사용은 여전히 가장 무료버전만 되는데, 당장 정기결제 해지해주세요. 

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Zoom Learning Center start the course issue

I'm trying to start a course but it keeps showing me this window 

MJK88_0-1680688001538.png

I try several times with different course 

same issue

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cloud recording storage

Hello, I want to create a series of videos uploaded to the cloud for my class. I don't want them to distribute the videos, but when I upload the classes to google classroom, they only need the password to access the class... (or do they need to have ... Show more

Hello, I want to create a series of videos uploaded to the cloud for my class. I don't want them to distribute the videos, but when I upload the classes to google classroom, they only need the password to access the class... (or do they need to have a zoom account?). Well, what I want to know is if I can find out who enters the zoom classes, if the classes are shared, or if several people share the gmail to access from the classroom... especially this last option. thank you.


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Configuring LTI Pro 1.1 for Canvas Calendar and Conversations

Hi Team,
I have followed as per the given all steps to Configuring LTI Pro 1.1 for Canvas Calendar and Conversations. But it's giving an error and when I create a meeting it is not showing on the Canvas dashboard calendar.

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LTI Pro - Can't add a new instance in 3rd party credentials for 'others' LMS.

When trying to setup a new LMS instance (in the 'others' LMS section), I keep getting a 'something went wrong' message with no details. It would be really helpful to have a more detailed message in order to find the exact cause of the problem. How do... Show more

When trying to setup a new LMS instance (in the 'others' LMS section), I keep getting a 'something went wrong' message with no details. 
It would be really helpful to have a more detailed message in order to find the exact cause of the problem. 
How do it diagnose this?


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Multiple Meetings at the same time

Hi everyone!

Is there any solution to have more than 2 meetings simultaneously, if I have Education plan? 
I've read that we can host up to 2 meetings but we have average 5 classes at the same time. we'd love to keep Zoom as we grow. 

Thanks!

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zoom minimizing detection

I would like for zoom to develop a way to see if participants have minimized zoom to go off and play games or go to other websites. As a digital educator, keeping distractions to a minimum is impossible when they have access to the internet while in ... Show more

I would like for zoom to develop a way to see if participants have minimized zoom to go off and play games or go to other websites.  As a digital educator, keeping distractions to a minimum is impossible when they have access to the internet while in class.  


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Students using video loops

Greetings, I am a University Student TA and I have a question regarding the surging use of video looping in Zoom to make it seem as though students are paying attention with their cameras on. Is there a way to disallow video looping or altered backgr... Show more

Greetings,

 

I am a University Student TA and I have a question regarding the surging use of video looping in Zoom to make it seem as though students are paying attention with their cameras on. Is there a way to disallow video looping or altered backgrounds as a host? Thank you in advance!

 

 


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