About lauraoneill

lauraoneill · 2024-01-16 03:34 PM

AVI SPL’s contact center team of 200 spread across seven countries, providing 24/7 support for over 26,000 service cases for their 3,000 unique customers was struggling with their analog customer care tool. After review multiple CCaaS providers, they...

lauraoneill · 2023-08-25 03:28 PM

Caring for You is an award-winning nursing agency who had a rapid period of growth during the pandemic and needed a solution that would scale with them. They were also looking for a solution to accommodate the nurses in rural areas who need a reliabl...

lauraoneill · 2023-02-03 09:35 AM

Howe Public Schools revamped its phone system by overhauling its legacy system and implementing Poly | HP and Zoom Phone. Poly | HP being a certified hardware partner for Zoom Phone allowed Howe to deploy quickly, support mobility for teachers and st...

lauraoneill · 2022-11-18 01:36 PM

On Nov. 8-9, healthcare, biotech, and pharmaceutical excerpts gathered (virtually) for Zoomtopia to discuss how providers can evolve care, streamline operations, elevate patient experiences, and bring their organization into the future. We heard from...

lauraoneill · 2022-08-24 08:32 AM

Did you know that Zoom has over 2000+ apps in the Zoom App Marketplace? The University of Notre Dame is one of many customers leveraging the Zoom + Panopto integration which is a secure video portal for your Zoom recordings enabling customers to shar...

lauraoneill · 2024-04-26 09:13 AM

@dlin We appreciate your interest in our customer stories and we are always looking for more of our customers’ success stories with Zoom! Most of the customers that appear are this page are nominated by their account teams (AE or CSM). You can share ...

lauraoneill · 2021-08-09 10:03 AM

Hi @Semorgan44 ! Although this year's Innovation Awards submissions are closed, we love hearing inspiring stories all year long. You can share your story via social and tag Zoom or reach out to advocacy@zoom.us. We look forward to hearing your story!

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

User Statistics

User Activity

Zoom Contact Center Customer Story: AVI SPL

Caring for You Customer Story

Zoom and Poly | HP help Howe Public Schools improve district phone communications

Healthcare Customer Stories at Zoomtopia 2022

Notre Dame’s ‘Classroom as an Ecosystem’ Enhances Teaching and Learning Opportunities

Re: Customer Case Studies

Re: Zoom Innovative Ideas

Workplace

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Business Services

Customer Care

Sales

Marketing

Developer Tools

Enterprise

Download the Zoom app

Zoom Virtual Backgrounds