cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Designing a Healthcare Workflow

capatt
Newcomer
Newcomer

Hello

       I'm designing a workflow for a health clinic.  If a call is started and a patient goes to a waiting room at the start, can they be put BACK into the waiting room after a doctor speaks with them?  Can a host leave a call with someone in the waiting room without the call ending? 

 

In short, I'd like for a host/cohost to come and go on a call with someone in the waiting room without the call ending.

Is this possible?

Thank you!

1 REPLY 1

ArvinG
Zoom Employee
Zoom Employee

Hey there! That's a great idea! Yes, you can put back a patient to the waiting room after a doctor speaks with them. Here's how > https://support.zoom.us/hc/en-us/articles/115000332726-Using-Waiting-Room#h_f493a86f-7d08-4e3b-9d6d-... > Send participants back to waiting room.

A host / co-host can leave the meeting while someone is in the waiting room by doing this: Click on "End" > "Leave Meeting".

 

I hope this helps!