Customer Success Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

Preguntas y Respuestas: una función para despejar las dudas en Reuniones y Webinars

La función de Preguntas y Respuestas nos permite tener un espacio dedicado a estas tanto en nuestras Reuniones como Webinars. Si bien el chat durante las Reuniones nos puede servir para que los participantes hagan sus preguntas, también puede acabar ... Show more

La función de Preguntas y Respuestas nos permite tener un espacio dedicado a estas tanto en nuestras Reuniones como Webinars. Si bien el chat durante las Reuniones nos puede servir para que los participantes hagan sus preguntas, también puede acabar siendo un poco caótico. De hecho, suele ser frecuente durante los Webinars que queramos tener un entorno más controlado que lo que permite el chat y por lo tanto deseemos tenerlo desactivado. Es en estas situaciones donde la herramienta Preguntas y Respuestas entra en juego, permitiéndonos tener un entorno completamente controlado por el anfitrión donde las preguntas pueden ser públicas, anónimas o solo visibles una vez hayamos respondido a las mismas.

Para aprender más sobre Preguntas y Respuestas, echémosle un vistazo al siguiente video creado con Zoom Clips: 

AnderV_0-1703020426289.png


Espero que este post les haya resultado útil. No duden en dejar comentarios y participar en la Comunidad de Zoom.

¡Hasta la próxima!


Show less

This campaign does not have enough numbers available

This campaign does not have enough numbers available.
 
Is anyone else running into this when enrolling users in a campaign?

reply-icon Latest Reply - 

This meeting should have been a webinar

“Can everyone please mute?” Have you heard or spoken these words during a company all-hands or virtual event? Or struggled to switch presenters and screen-sharing access during a meeting? Or scrambled to get everyone the same virtual background for c... Show more

Elevate-marketing-with-webinar.png

 

“Can everyone please mute?” 

 

 

Have you heard or spoken these words during a company all-hands or virtual event? Or struggled to switch presenters and screen-sharing access during a meeting? Or scrambled to get everyone the same virtual background for consistent messaging? 

 

Hosting a virtual event, large-scale presentation, or company-wide all-hands requires more control and polish than your standard Zoom meeting. That’s why we have Zoom Webinars and Zoom Events. One of the most significant advantages is controlling the narrative and maintaining engagement. Webinars are typically structured presentations with a designated speaker or panel leading the discussion — audience members get to listen without appearing on camera. 

 

This format helps minimize the risk of distractions and tangential conversations, allowing participants to stay focused on the key points being presented. Integrating features such as screen sharing, slideshows, and multimedia elements in webinars helps to ensure that the content remains dynamic and holds the audience’s attention throughout the session. 

 

 

Produce all-hands like a pro

 

Our new production studio for Zoom Events makes adding pizzazz and polish to your event even easier. Need the same (dynamic) background for every presenter? Check. Need to switch between pre-defined scene layouts depending on whether you have a fireside chat, a presentation, or an announcement? Included. Need a backstage area for presenters to check their audio and video capabilities and align on the latest tweaks to the narrative? Already set up for you. 

 

And, of course, you can record every webinar and make it available to your audience afterward — with automatic transcriptions, smart chapters, and password protection if needed. So it’s easy to distribute the news to the entire team, regardless of if everyone can join the live session. 

Let us show you what Zoom Webinars and Zoom Events can do for your company. Get in contact and ask for a live demonstration

 

 

 

*Original article posted in Zoom Blog


Show less

reply-icon Latest Reply - 

Zoom Not Working with ManyCam

Yesterday my camera would not work through ManyCam. A black screen appeared where my picture should have been displayed. I'm a basic user, using Zoom for teaching students around the world. I create my lessons in ManyCam and need to be able to use th... Show more

Yesterday my camera would not work through ManyCam. A black screen appeared where my picture should have been displayed.  I'm a basic user, using Zoom for teaching students around the world.  I create my lessons in ManyCam and need to be able to use this as my camera source.  I switch to my LG camera and everything is fine.  Anyone else having trouble with third party cameras??  My student could hear me, but no luck with the camera.  I'm using an LG Gram laptop and open Zoom through Chrome.  Any suggestions or update on changes would be great.  Thanks!


Show less

reply-icon Latest Reply - 

Coming Up: Harnessing the Power of AI in Healthcare Webinar

The presence of artificial intelligence in healthcare is growing. However, deploying AI in the healthcare sector requires careful consideration, as this evolving technology comes with accuracy, reliability, and privacy concerns — among others — and d... Show more

The presence of artificial intelligence in healthcare is growing. However, deploying AI in the healthcare sector requires careful consideration, as this evolving technology comes with accuracy, reliability, and privacy concerns — among others — and directly influences patients’ experiences.

 

Join our webinar on Thursday, December 14 at 10 AM PST / 1 PM EST to learn about Zoom’s AI Roadmap, how we’re addressing concerns around AI, and also hear from Ryan Atwood, Chief Commercial Officer at Engooden Health, on how they’re harnessing the power of AI by utilizing Zoom’s Revenue Accelerator.

 

Register here, and tell your colleagues to join you as well! 


Show less

reply-icon Latest Reply - 

DPI to PPI Converter

How can the DPI to PPI Converter seamlessly enhance the precision of your digital images, ensuring a flawless transition from dots per inch to pixels per inch for optimal printing quality?

reply-icon Latest Reply - 

Resolved! I want to Add Zoom Support on My Website

Hy, My name is Amir and I am running an educational platform by the Name Pifra. I belong to Pakistan and I want to know how I can add Zoom support on my website. I have a number of students to whom I teach Ecom and Digital skills. I want to add a zoo... Show more

Hy, My name is Amir and I am running an educational platform by the Name Pifra. I belong to Pakistan and I want to know how I can add Zoom support on my website. I have a number of students to whom I teach Ecom and Digital skills. 

 

I want to add a zoom button on my website and link it to my zoom account. When ever a student purchase a specific membership which ovcourse is a one-to-one meeting, I want a zoom button on the screen where when the user click it need to auto open zoom session. 

 

If this is possible let me know and how can i add it to my website. Thank you


Show less

reply-icon Latest Reply - 

La sala de Espera: una herramienta fundamental

La Sala de Espera es una herramienta fundamental para su Reuniones de Zoom. Lo primero de todo y más importante es que se trata de una función de seguridad que nos permite filtrar aquellas personas que queremos que se unan o no a nuestra Reunión. Ade... Show more

Screenshot 2023-12-19 at 16.38.56.png

 

 

 

La Sala de Espera es una herramienta fundamental para su Reuniones de Zoom. Lo primero de todo y más importante es que se trata de una función de seguridad que nos permite filtrar aquellas personas que queremos que se unan o no a nuestra Reunión. Además de esto nos puede servir como una breve plataforma de marketing para anunciar campañas, productos o eventos de su organización gracias a la posibilidad de incluir un soporte audiovisual. Todo esto está disponible de manera sencilla para todos los usuarios con una licencia de Zoom.

Echémosle un vistazo a la Sala de Espera en este breve vídeo creado con Zoom Clipshttps://zoom.us/clips/share/6U9C46Vqj-baPIyK802c90FA7eFJT33wdURGEpGXRpgefyakKZ31g6qTh6c7DYfdehv8jRG-vAdfrHYGgWlhfqJG.T9h1RZ8ZnxzB9oei 


Espero que este post les haya resultado útil. No duden en dejar comentarios y participar en la Comunidad de Zoom.

¡Hasta la próxima!


Show less

reply-icon Latest Reply - 

¿Qué tipo de suscripción necesito para tener varias reuniones a la vez?

Hola, Estoy desarrollando una clínica psicológica online. Quiero integrar las citas online con Zoom a través de su API y que cada vez que se haga una reserva a través de la web se creen automáticamente los enlaces. Actualmente voy a utilizar https://... Show more

Hola,

 

Estoy desarrollando una clínica psicológica online. Quiero integrar las citas online con Zoom a través de su API y que cada vez que se haga una reserva a través de la web se creen automáticamente los enlaces.

 

Actualmente voy a utilizar https://wpamelia.com/configuring-zoom/ pero tengo dudas sobre qué tipo de plan de Zoom necesito.

 

Los requisitos es que puede haber varios profesionales a la vez haciendo terapia a través de Zoom en diferentes reuniones.

 

Un saludo.


Show less

Resolved! Zoom changing from .us to .com?

Hey all, I received an email saying that Zoom "over the next few months we will be migrating our email addresses from @Anonymous.us to @Anonymous.com." It is requesting that I make sure @Anonymous.com emails are approved on my teams email lists. It j... Show more

Hey all, I received an email saying that Zoom "over the next few months we will be migrating our email addresses from @Anonymous.us to @Anonymous.com." It is requesting that I make sure @Anonymous.com emails are approved on my teams email lists. It just seems like a strange email because I am the only one on my team who received it and it isn't signed off. I can't seem to find any other information regarding this and am trying to make sure it is legitimate. 

 

Any thoughts or information is appreciated! Thanks!


Show less

reply-icon Latest Reply -