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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

The evolved Zoom Phone add-on

bdelossantos
Community Champion | Employee
Community Champion | Employee

‎2023-12-21 11:06 AM

I was with an account review with the client. In our discussion, the client shared their current challenges, specifically the need to track real-time and historical analytics for all call queues. Their goal is to maintain a vigilant eye on workforce dynamics, allowing them to respond swiftly to changing requirements. What stands out to me about their solution is the harmonious integration of team SMS and the incorporation of the floating widget, resulting in a seamless fusion of features that feels like a combination of the best elements from different realms.

 

The appeal lies in the ability of their solution to simultaneously address the imperative for immediate insights into call queues and the convenience of team communication through SMS. The floating widget adds an extra layer of user-friendly functionality, contributing to an overall experience that truly encapsulates the advantages of both worlds of Zoom Phone and PowerPack.


"Challenges help us grow, try and learn new things, welcome constructive feedback, embrace uncertainty, and always assume the best intentions, especially with our teammates." - from a respected leader
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2 REPLIES 2

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-12-22 07:56 AM

Zoom Phone for the win 👏


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

datauptim
Explorer
Explorer

‎2023-12-27 10:49 PM

  • Zoom Mobile and Desktop App. ...
  • Desk Phone Support. ...
  • Call Transfer. ...
  • Call Forwarding. ...
  • Voicemail. ...
  • Call Recording. .
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