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Customer Success at Zoomtopia!

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Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

Resolved! 学校 Zoom Team Chat設定

下記の条件でZoom Team Chatを使いたい。 教職員は誰とでも(教員同士、教員から生徒)チャットしてほしい生徒: 生徒間で検索させたくない 生徒間でチャットさせたくない 教職員からのチャットは受けられるようにしたい ゼミや研究室用に教職員が作ったチャンネルでは生徒間でチャットできるようにしたい

Okutomo by Community Champion | Zoom Employee
  • 1 replies

change to education plan

I am a university students and used my university email address to sign up for zoom. However, I have ended up with a basic account, but I understand that I am entitled to an education account with unlimited minutes. How can I change my account?

Teaching computer classes via Zoom

I would like to teach online Mac computer classes via Zoom. Does Zoom provide tools that allow an instructor's key strokes to display as they are typing? I'd like for participants to see when I hit a key that is not a letter or number. I'm also curio...

SoFlaMac by Listener
  • 2 replies

Remote control and screen sharing

Hi I have been using the free Zoom to teach online. I have always shared my screen easily and given the children remote control. But recently when I try show a video it doesn't show the video - gets stuck on the first 'screen.' When giving remote con...

Lee123 by Listener
  • 2 replies