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Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.
At the start of last month, I had a customer call where they raised a few concerns and wondered if Zoom had any means to resolve them. They felt the back-and-forth of scheduling meetings quite draggin...
You can help make Zoom even better by sharing your thoughts on your product experience. Your account owners or administrators just need to enable the Feedback to Zoom feature, which adds a feedback op...
Welcome to the Customer Success Forum on the Zoom Community! We are thrilled to extend a warm welcome to each and every one of you to the Customer Success Forum! This is a space where we come toge...
HI there, I am unalble to access any courses on the Zoom Learning Center. I keep getting a toast message saying server error. I have tried both chrome and edge. Yesterday I was able to complete my courses without any issues. Today it will not load an...
AVI SPL’s contact center team of 200 spread across seven countries, providing 24/7 support for over 26,000 service cases for their 3,000 unique customers was struggling with their analog customer care tool. After review multiple CCaaS providers, they...
In the fast-paced world of virtual meetings and digital collaborations, FaxSIPit takes your faxing experience to the next level with its innovative Zoom App. Say goodbye to clunky fax machines and hello to a seamless, unified interface that not only ...
A finales de 2023 hemos repasado o descubierto algunas de las herramientas que Zoom ofrece para sus Reuniones y Webinarios. Con el espíritu de hacer el contenido más accesible, hemos creado está entrada en la Comunidad recopilando todo lo comentado h...
Do you feel like you're constantly switching between apps? You're not alone. The average user juggles nearly 1,200 app and website toggles each day*, splintering our focus and efficiency. But what if you could streamline your workflow, keeping everyt...
I have my own zoom account and now the clinic I work at part time is moving their phone system to their zoom account. How do I get access to their phone system and still separately keep my own zoom account?
I was with an account review with the client. In our discussion, the client shared their current challenges, specifically the need to track real-time and historical analytics for all call queues. Their goal is to maintain a vigilant eye on workforce ...
We have installed Zoom with the MSI installers and set them to automatically update.Zoom recently pushed out an update that did not auto install and it required admin privileges to install the update so IT had to be called and install the update on a...
¿Cuántas veces hemos tenido que realizar o atender una presentación en equipo en la cual se usan diapositivas/transparencias? Y ¿cuántas veces hemos oído “pasa a la siguiente”, "¡espera!" o “vuelve a la anterior”? Ahora nos podemos ahorrar estás fras...
How many times have you heard “Wait, Zoom does more than meetings?” How many times have you started to respond with “Yup. That’s right. Zoom is a full-fledged communication and collaboration platform” What if you had a simple way to share the power o...
