I haven't touched on Scheduling Privilege in a while, but it came up twice during my recent Business Reviews, proving its significance in resolving ongoing customer issues.

Scheduling privilege is designed for a user or an executive admin to:

• Assign or delegate a user or multiple users in your account to schedule meetings on your behalf. 
• Schedule meetings on behalf of a user (or multiple users) that has assigned you scheduling privilege. If both users have a webinar license, they can also schedule webinars for you.
• Access cloud recordings and meeting reports for those you are a delegate for. 
• Act as an alternative host for any meetings you have scheduling privilege for. 

This allows for more productivity and flexibility for teams that schedule meetings for each other. 

In one instance, an admin from a law firm shared a common pain point: scheduling meetings when a paralegal is unavailable. Previously, their paralegals manually checked the attorney's calendar, scheduled meetings, and invited participants, resulting in the paralegal's name appearing as the host instead of the attorney's which causes confusion. With this, I discussed how Scheduling Privilege works and showed how to assign a user the privilege and schedule meetings for others. They were not aware that this feature exists so the admin was very happy to learn about this solution which can definitely streamline their workflows.

In another case, an IT professional highlighted issues with the Meeting Summary feature, initially presumed to be a technical glitch requiring support intervention. However, upon further investigation, it was revealed that the inconsistency in Meeting Summary functionality was linked to Scheduling Privilege. The user scheduling the meeting on behalf of the host lacked the necessary delegation, preventing the host from receiving the recap. I helped the admin make the necessary changes and the customer was relieved to know that the resolution was a straightforward implementation of Scheduling Privilege.

These examples underscore the importance of keeping our clients informed about powerful features like Scheduling Privilege, showcasing our commitment to addressing their unique needs and providing effective solutions. As we move forward, let's continue to leverage such features to empower our users and enhance their overall experience with our platform.

Recreate the feel of your class or conference room by placing up to 25 video participants onto a single virtual background with Immersive View.

Participants are automatically placed onto provided scenes and the host can adjust the arrangements as needed. The host can also use their own custom background for a unique scene. While this does not require use of the Virtual Background feature, it does work best when everyone has this functionality.

When used in a webinar, the host and panelists will be placed together onto the virtual background, while attendees view the scene.

As a testament to Zoom’s ongoing efforts to provide secure experiences across our all-in-one intelligent collaboration platform, we are pleased to announce that our core products are officially registered with the Information system Security Management and Assessment Program (ISMAP).

ISMAP assesses the security of cloud service providers (CSPs) and is designed to ensure compliance with Japanese government cloud security requirements. To achieve ISMAP certification, CSPs must undergo an evaluation by a third-party auditor who assesses the implementation of information security measures and management controls. Once approved, the CSPs can become a registered ISMAP provider, which enables businesses and government agencies to expedite their work together.

Which Zoom products are ISMAP certified?

Our intelligent collaboration platform includes several core products designed to increase productivity and contribute to our mission of delivering limitless communication. As of December 25, 2023, the following Zoom products are certified with ISMAP:

• Zoom Webinars
• Zoom Phone
• Zoom Meetings
• Zoom Team Chat
• Zoom Whiteboard
• Zoom Events
• Zoom Developer Platform
• Zoom Spaces (Rooms)

What does ISMAP certification mean for Zoom customers?

ISMAP certified products are an indicator of trust and provide peace of mind that the Japanese government’s security requirements were met. As part of the certification process, CSPs are evaluated on more than 1,000 requirements, including encryption practices and malware protection. This recognition enables government agencies to streamline the procurement process when evaluating cloud-based services.

Our ongoing commitment to global security standards

Third-party certifications are integral to our security program’s foundation, and this achievement adds another layer to our growing list of security certifications and attestations. We’re committed to expanding our security initiatives through attestations and certifications like ISMAP to enable our customers to safely collaborate and exchange information with ease.

Learn more about security and privacy at Zoom in our Trust Center.

***Original article posted in Zoom Blog

Hello!

My team is needing to find a setup that works for us when using Zoom in our conference room.  We would like to be able to have a zoom meeting on our tv and utilize a camera that is connected to our tv rather than the camera that is in our laptops.

Does anyone know how to set this up?

Please help!!

Technology has seamlessly integrated into our lives, fostering increased engagement and collaboration. Zoom Meetings, for instance, has transcended its initial business-oriented purpose to encompass a diverse array of activities, ranging from online training and classes to concerts, busking, and even virtual parties. Now how about our other Zoom products and features?

During a recent meeting with a client, I delved into the realm of Zoom Rooms, a facet of the platform tailored to elevate the meeting experience. These dedicated spaces boast professional audio and video equipment, featuring high-quality cameras, microphones, speakers, and display screens. Catering to businesses, educational institutions, and organizations, Zoom Rooms provide a reliable and immersive virtual meeting environment.

Let me talk about the additional perk accompanying every Zoom Room license – unlimited access to Zoom Digital Signage. This feature empowers users to showcase dynamic content on digital screens, facilitating the dissemination of information, announcements, and engaging materials in various physical spaces like offices, lobbies, conference rooms, and public areas.

Intriguingly, my client had ingeniously leveraged this feature to inject fun and camaraderie into the workplace. For every holiday or office event, they creatively displayed captivating posters, images, banners, or marketing material on digital screens. Embedded within were tiny hidden images, enticing employees and office guests to embark on a treasure hunt, capturing selfies with the concealed visuals to win enticing prizes. The successful "treasure hunters" were rewarded with swag, creating a delightful and interactive work environment.

This inventive use of productive tools prompts contemplation on how else such platforms can be harnessed to engage employees or guests. The possibilities are vast – from fostering team spirit to enhancing guest experiences, these technological solutions offer a canvas for creativity and innovation in the professional realm. Can you think of any other ways to utilize these productive work tools and platforms to engage your employees or even guests?

Hi Everyone, 

I am interested in joining a Zoom User Group and asked our Zoom account manager if they were aware of any existing user groups where other Zoom System Admins get together to talk through their experiences, challenges, successes, new integrations, etc.   

I did a search here on the community but didn't find anything on this topic.  If anyone is interested in a Zoom User Group I would be happy to help spin something up and facilitate the first couple of sessions.   

My current employer is in the Financial Technology space, we have ~1500 users of Zoom Meetings and Zoom Phones, we have 80+ Zoom Rooms deployed in multiple corporate offices and have users spread throughout the US.   I would love to connect with other system owners or admins who are utilizing the same services and talk through some of their best practices, hardware recommendations, challenges, wins, etc.  

Cheers! 

Jimmy Ortiz

Hey there, fellow workweek warriors! 🚀 Ever felt like your schedule was hit by a tsunami of meetings? One day you're sipping coffee in peace, the next – BOOM – you're drowning in meeting requests. And oh, the struggle of the endless back-and-forth dance trying to find the perfect time to connect with your squad. It's like scheduling a meeting turns into a mini Olympic sport of email gymnastics!

But hold the phone, because I've got the game-changer for you: introducing Zoom Scheduler! 🎉 It's the superhero cape your calendar didn't know it needed. With Zoom Scheduler, you can toss away the email ping-pong and create magical "availability slots." Your contacts can then pick their fave time, and boom – meeting scheduled with a simple click! No more email marathons, just pure productivity hacks served with a side of sanity. 🌪️✨

2023 is coming to a close but that doesn’t stop Zoom from improving its AI Companion offerings.

With Zoom AI Companion reaching a milestone less than two months after its launch (more than 125,000 accounts using AI Companion and generating more than one million meeting summaries), Zoom has now added support for 32 new languages, new capabilities for Zoom Events, in-meeting questions and meeting coaching.

Zoom AI Companion now features an in-meeting questions capability in seven new languages, with meeting summaries now including an overview and  available in summaries delivered via continuous meeting chat.

In addition, speech analytics functions or Meetings Coach are now in smart recordings, including the meeting host’s talk-listen ratio, talk speed, and speech fillers to offer insights into how speakers engage with meeting participants during Zoom Meetings.

Lastly, AI Companion is also available in Zoom Events, with chat compose capabilities for lobby chats and assistance with composing emails for registration, marketing and ticketing communications. This enhances the entire event process and experience and reduces the burden of setting up and supporting virtual events with quick compose functionality from Zoom AI Companion.

These enhancements really show that we always aim to provide the best value to our customers across our platform.  This is also why AI Companion is available at no additional cost with the paid services, and we continue to introduce new AI capabilities at Zoom speed, so more of our customers can get the most out of Zoom’s AI innovations.