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Customer Success at Zoomtopia!

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Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

screen share

Frustration! I am a virtual elementary teacher WHY am I now after 3 1/2 years unable to share my screen with my students, its either black screen, or IF they can see it then I have no audio for them to hear me? Help please! thank you!

lburrum by Listener
  • 1 replies

2023년 자동계약 해지요청

사용자 이재학 id 7246178532 닉네임(오산대원 이재룡) 2023년2월17일 제품구매 1년치 자동계약이 되어있어서 해지 요청을 합니다. 저에 삼성카드로 1년치 22만 결제가 되어있는데요 해지 요청을 합니다.

Cloud recording quit too soon

I was recording my class session to the cloud and after class I got distracted and shut down the computer. The recording is not in my cloud list of recordings. Does the computer need to stay on until the recording finishes like when I save to my comp...

Signatures during zoom meeting

I'm in healthcare/behavioral health. We need our participants (clients) to sign off on a form acknowledging they presented for their service via telehealth. I looked at the integration of docusign but that just pulls us out to send a docusign through...

Accidentally Selected an Education Account

Like some others here, I accidentally selected an education account when creating a new account (it's for a nonprofit that provides services to children and families but I wouldn't be doing so directly, so I misunderstood why the question was being a...

JakeC1 by Listener
  • 0 replies

Transcription feature crashing Zoom

I'm an IT guy at a school and we have started to have a very weird issue with Zoom ever since the 5.7.6 update. Many of the teachers at the school use the live transcription feature in their Zoom calls, and since the 5.7.6 update these people have re...