Bridging the Gap Between Remote and In-Person Collaboration

In today's hybrid work environment, some of us commute to the office, others work remotely, and some enjoy the flexibility of working from anywhere. While we value face-to-face interaction, we can't always be physically present in the same location at the same time. Zoom bridges this gap by ensuring everyone feels included, can share ideas, and collaborates effectively as one team.

What Zoom Rooms does well is utilizing AI and a single camera to enhance the experience in smaller meeting rooms that ensures equal participation by providing each individual a dedicated space in the gallery view.

The usual concern these days is about utilizing larger rooms with more people since they have difficulty seeing and hearing everyone clearly for remote participants and having limited visibility due to the size of the space or individuals being obscured by others.

Now that's where Zoom Intelligent Director comes in, it...

• Leverages AI technology and multiple cameras to capture and analyze video feeds in real-time.
• Selects the best view of each participant, providing everyone with equal visibility and fostering inclusivity.
• Adapts automatically as people enter and leave the room, eliminating the need for manual adjustments.
• Allows participants to move around freely, gesture naturally, and collaborate seamlessly, even when whiteboarding.
• Ensures everyone in the room is seen and heard, even if someone is temporarily blocked.

   

   

  Whether you're participating remotely or in-person, Zoom Intelligent Director creates an inclusive and collaborative experience for all. Contact your Zoom Account Executive to find out more!

   

  Intelligent Director with Logitech: https://www.youtube.com/watch?v=jhiwv0SCa7I

  Intelligent Director with Poly: https://www.youtube.com/watch?v=NdKhoL7EtI0 

  

  

Hello,

I accidentally clicked Educational Institution while trying to sign up and now I cannot complete a sign up through the email I wish to use Zoom through. I'm currently using another email to post this. Is there any way to undo this so I can continue the sign up process?

Thank you very much!

Hello, I have a question to which I'd appreciate someone's responding. I teach a business course to college students, and I wanted to show an excerpt from the video "House of Games," which is on Amazon. When I tried to show the video, the sound came through but the screen didn't. However, when I've shown YouTube material it came through. Has Amazon put a block on rebroadcasting Prime video via Zoom?  If so, is there a way to get them to take it off? Thanks for any info, mlangbert@hvc.rr.com. Mitchell Langbert

As CSMs, we help our customers find ways to optimize their Zoom experience. Recently, I had the opportunity to work with a customer who was using a combination of Zoom One Business for their meetings, Zoom Phone, and Zoom Rooms licenses. While this setup initially seemed suitable, a closer look revealed a better option.

During our Account Review meeting, we discovered that Zoom One Business Plus perfectly aligned with their needs. This plan not only offered all the features they were already using but also unlocked a treasure trove of valuable bonus functionalities at a significantly reduced cost. The switch to Zoom One Business Plus brought several key advantages:

• Cost Savings: They experienced substantial financial savings compared to their previous multi-license setup.
• Streamlined Management: By consolidating licenses into one plan, they simplified subscription management.
• Enhanced Capabilities: They gained access to exciting features like Workspace Management, Visitor Management, translated captions, and increased cloud recording storage, empowering them with improved collaboration and communication.

This success story exemplifies the importance of continuously evaluating your Zoom subscription. By working together, we can identify the most cost-effective and feature-rich plan that perfectly aligns with your specific needs.

Are you also looking to optimize your Zoom usage and costs? We are here to help! Let’s discuss your unique needs and discover how you can maximize the benefits of Zoom for your business.

I haven't touched on Scheduling Privilege in a while, but it came up twice during my recent Business Reviews, proving its significance in resolving ongoing customer issues.

Scheduling privilege is designed for a user or an executive admin to:

• Assign or delegate a user or multiple users in your account to schedule meetings on your behalf. 
• Schedule meetings on behalf of a user (or multiple users) that has assigned you scheduling privilege. If both users have a webinar license, they can also schedule webinars for you.
• Access cloud recordings and meeting reports for those you are a delegate for. 
• Act as an alternative host for any meetings you have scheduling privilege for. 

This allows for more productivity and flexibility for teams that schedule meetings for each other. 

In one instance, an admin from a law firm shared a common pain point: scheduling meetings when a paralegal is unavailable. Previously, their paralegals manually checked the attorney's calendar, scheduled meetings, and invited participants, resulting in the paralegal's name appearing as the host instead of the attorney's which causes confusion. With this, I discussed how Scheduling Privilege works and showed how to assign a user the privilege and schedule meetings for others. They were not aware that this feature exists so the admin was very happy to learn about this solution which can definitely streamline their workflows.

In another case, an IT professional highlighted issues with the Meeting Summary feature, initially presumed to be a technical glitch requiring support intervention. However, upon further investigation, it was revealed that the inconsistency in Meeting Summary functionality was linked to Scheduling Privilege. The user scheduling the meeting on behalf of the host lacked the necessary delegation, preventing the host from receiving the recap. I helped the admin make the necessary changes and the customer was relieved to know that the resolution was a straightforward implementation of Scheduling Privilege.

These examples underscore the importance of keeping our clients informed about powerful features like Scheduling Privilege, showcasing our commitment to addressing their unique needs and providing effective solutions. As we move forward, let's continue to leverage such features to empower our users and enhance their overall experience with our platform.

Recreate the feel of your class or conference room by placing up to 25 video participants onto a single virtual background with Immersive View.

Participants are automatically placed onto provided scenes and the host can adjust the arrangements as needed. The host can also use their own custom background for a unique scene. While this does not require use of the Virtual Background feature, it does work best when everyone has this functionality.

When used in a webinar, the host and panelists will be placed together onto the virtual background, while attendees view the scene.

As a testament to Zoom’s ongoing efforts to provide secure experiences across our all-in-one intelligent collaboration platform, we are pleased to announce that our core products are officially registered with the Information system Security Management and Assessment Program (ISMAP).

ISMAP assesses the security of cloud service providers (CSPs) and is designed to ensure compliance with Japanese government cloud security requirements. To achieve ISMAP certification, CSPs must undergo an evaluation by a third-party auditor who assesses the implementation of information security measures and management controls. Once approved, the CSPs can become a registered ISMAP provider, which enables businesses and government agencies to expedite their work together.

Which Zoom products are ISMAP certified?

Our intelligent collaboration platform includes several core products designed to increase productivity and contribute to our mission of delivering limitless communication. As of December 25, 2023, the following Zoom products are certified with ISMAP:

• Zoom Webinars
• Zoom Phone
• Zoom Meetings
• Zoom Team Chat
• Zoom Whiteboard
• Zoom Events
• Zoom Developer Platform
• Zoom Spaces (Rooms)

What does ISMAP certification mean for Zoom customers?

ISMAP certified products are an indicator of trust and provide peace of mind that the Japanese government’s security requirements were met. As part of the certification process, CSPs are evaluated on more than 1,000 requirements, including encryption practices and malware protection. This recognition enables government agencies to streamline the procurement process when evaluating cloud-based services.

Our ongoing commitment to global security standards

Third-party certifications are integral to our security program’s foundation, and this achievement adds another layer to our growing list of security certifications and attestations. We’re committed to expanding our security initiatives through attestations and certifications like ISMAP to enable our customers to safely collaborate and exchange information with ease.

Learn more about security and privacy at Zoom in our Trust Center.

***Original article posted in Zoom Blog

Hello!

My team is needing to find a setup that works for us when using Zoom in our conference room.  We would like to be able to have a zoom meeting on our tv and utilize a camera that is connected to our tv rather than the camera that is in our laptops.

Does anyone know how to set this up?

Please help!!