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Meeting invitation text keeps getting replaced

Its happened three times already that when I add or delete someone from an event, it replaces my event text. I get the message "The event description will be replaced with the Zoom default invitation." This has been really frustrating as a I have to ... Show more

Its happened three times already that when I add or delete someone from an event, it replaces my event text. I get the message "The event description will be replaced with the Zoom default invitation." This has been really frustrating as a I have to quickly edit it back to what I originally wrote and it resends to everyone. 

 

I've been making the changes through outlook/the zoom plugin. Anyone have any solutions? Can't seem to find any.


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TAXES: Enter billing address

"TAXES: Enter billing address"- why is this field appearing on Zoom Webinar registration form?We've been doing paid Webinars using the PayPal integration for years. All of a sudden, Zoom inserted this field into the registration form. It's also forci... Show more

"TAXES: Enter billing address"- why is this field appearing on Zoom Webinar registration form?

We've been doing paid Webinars using the PayPal integration for years. All of a sudden, Zoom inserted this field into the registration form. It's also forcing registrants to enter a Billing Address.

Is there a way to remove this?

As far as Taxes goes, we only operate inside the United States. So, this field just causes confusion.


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Paid webinar registration requires Shipping Address

We offer paid webinars to a community of seniors. Payment is via PayPal integration, but most of our community do NOT have a PayPal account. They pay as guests, using a credit card. Suddenly, operation of the registration page has changed, and not in... Show more

We offer paid webinars to a community of seniors. Payment is via PayPal integration, but most of our community do NOT have a PayPal account. They pay as guests, using a credit card.

 

Suddenly, operation of the registration page has changed, and not in a good way.

 

When a registrant presses the "Checkout" button, the page jumps to the top, and nothing seems to happen. In fact, something HAS happened, but it's only visible if you scroll further down in the page. When you do that, you see that you're being asked to enter a "Shipping Address". This never happened before, and it's causing confusion and consternation among our customers.

 

Has anyone else encountered this? Does anyone understand it?


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Error code: UZN5614

An error has occurred and we are unable to complete your purchase. Please make sure your information is correct or contact support for assistance. (Error code: UZN5614)

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Zoom meeting won't launch after app crashed

Lately it has happened a few times that while being in a meeting, the app had an error and crashed, the issue being afterwards it was impossible to start a meeting again. I tried to solve it by updating the app, restarting my computer, de-installing ... Show more

Lately it has happened a few times that while being in a meeting, the app had an error and crashed, the issue being afterwards it was impossible to start a meeting again. I tried to solve it by updating the app, restarting my computer, de-installing the app and installing it again, of which the latter worked so far.
But this morning it didn't work, and I suspect the problem is that after crashing the app still thinks to be in a meeting, which seems to make it impossible to start a meeting again. I also tried stopping the meetings from my 'task manager', but that also didn't work today.
Does anyone have ideas on what might cause this problem and more importantly, what I can do to solve it?

Many thanks!


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Where is this Contact Center Management ?

I am trying to find the so called Contact Center Management , can someone please tell me where it is?

 

Thank you!

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Resolved! Removing Virtual Background

I have done everything according to the videos trying to remove the virtual background. I've gone to settings, in meeting advance, virtual backgrounds, and turned it off. I've even reset it. That is supposed to remove the uploaded picture from the sy... Show more

I have done everything according to the videos trying to remove the virtual background. I've gone to settings, in meeting advance, virtual backgrounds, and turned it off. I've even reset it. That is supposed to remove the uploaded picture from the system altogether....and it's still on there. The videos are old that they sent me in the chat. It says there is a button to choose "none." On mine it is a button - turn virtual backgrounds on or off. I've logged out and then back in again....it's still on. Every option in the chat doesn't pertain - any thoughts?


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Stay logged in doesn't do anything

I use the Zoom app on my Chromebook, but I've had this issue with the web version and the downloaded program on my windows computer before. There's a button when you log in that says "keep me logged in" that seemingly is only for aesthetic purposes. ... Show more
I use the Zoom app on my Chromebook, but I've had this issue with the web version and the downloaded program on my windows computer before. 

There's a button when you log in that says "keep me logged in" that seemingly is only for aesthetic purposes. I am logged out after every meeting, rendering the button useless. I've seen that because I have a free account I can't host for longer than 40 minutes, and lucky for me, I'm not hosting! I've searched the forum and seen this question being asked but not answered several times. I've seen random (sorta scetchy) tricks in order to stay signed in but... the button that says "stay signed in" should do that.
 
The constant logging in is annoying to the point of me not wanting to use zoom at all. If my internet gets shaky and the call lags for longer than 5 seconds, I have to log back in. If I have two meetings back to back, I have to log back in between them. If I want to check my schedule after a meeting, I have to log back in. It seems I have to log in after every zoom call. I am only logged in on my computer. I have logged out of every other device that had Zoom previously. It's not a matter of being logged in on two devices at the same time (and I get why that could cause issues). 
 
Why do you have that button if it doesn't do anything? 
 

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Zoom Verification Code

Our company uses Zoom to provide one-on-one tutoring to students. We create the zoom account and when a verification code is required, it comes to our central email address.Normally we see requests if a student is at a different location or using a d... Show more

Our company uses Zoom to provide one-on-one tutoring to students.  We create the zoom account and when a verification code is required, it comes to our central email address.

Normally we see requests if a student is at a different location or using a different device to log on with, but for the past week, we have seen an influx of verification code requests with no change in location or device.

Has there been a change within Zoom that is requiring a new code for each log in on certain devices?

Thank you


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Resolved! Zoom does not show up in iOS settings Privacy Microphone and Camera and cannot connect

I cannot connect to Zoom on my iPad Air Gen 5. When I start the app does not show the normal start up screen with New Meeting, Join, Schedule and Share Screen. When I try to sign in I recite every the message “Cannot sign in, please check your networ... Show more

I cannot connect to Zoom on my iPad Air Gen 5. When I start the app does not show the normal start up screen with New Meeting, Join, Schedule and Share Screen. When I try to sign in I recite every the message “Cannot sign in, please check your network connection.” I have reset my iPad and uninstalled/reinstalled the Zoom Client app with no success. I noticed the Zoom app is not listed under iOS settings under Privacy Microphone or Camera so I cannot give access to them for Zoom. Zoom works fine on my iPhone 13 Max Pro and Zoom shows under its Settings for Microphone and Camera. Is Zoom not installing properly?


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