Stay logged in doesn't do anything

[friggebod]

I use the Zoom app on my Chromebook, but I've had this issue with the web version and the downloaded program on my windows computer before. 

There's a button when you log in that says "keep me logged in" that seemingly is only for aesthetic purposes. I am logged out after every meeting, rendering the button useless. I've seen that because I have a free account I can't host for longer than 40 minutes, and lucky for me, I'm not hosting! I've searched the forum and seen this question being asked but not answered several times. I've seen random (sorta scetchy) tricks in order to stay signed in but... the button that says "stay signed in" should do that.

The constant logging in is annoying to the point of me not wanting to use zoom at all. If my internet gets shaky and the call lags for longer than 5 seconds, I have to log back in. If I have two meetings back to back, I have to log back in between them. If I want to check my schedule after a meeting, I have to log back in. It seems I have to log in after every zoom call. I am only logged in on my computer. I have logged out of every other device that had Zoom previously. It's not a matter of being logged in on two devices at the same time (and I get why that could cause issues). 

Why do you have that button if it doesn't do anything? 

[jlgtx]

Same here, after updating to v6.1.11 (39163) on macOS 15, the Zoom client will not stay logged in.

[friggebod]

Btw, this has been an issue since I downloaded the zoom app - it hasn’t come up with time, I’ve had this problem from the very beginning so I don’t think uninstalling and re-installing it would solve anything unfortunately 

[KeithMcConnell]

everyone having same issue but no response to this complaint in 6 months.  why bother having this forum?

[MGSR]

Welcome to the Zoom Community, @KeithMcConnell! I'm sorry for the inconvenience. To help us assist you more effectively, could you please provide the following details: the device you're using, the operating system, whether you're experiencing the issue when logging into the web app or desktop app, and the method you're using to sign in. This information will help us identify the issue more quickly. Thank you!

[jbhix]

I'm having the same issue with the zoom app on my 2021 macbook pro (Apple M1 Chip; running Sequia 15.3.2)

[MGSR]

Welcome to the Zoom Community, @jbhix! Kindly try reinstalling or updating your app to the latest version. Let us know if it helps or if you need further assistance.

[js310]

Same issue. On the browser and the app. 

[MGSR]

Hello @js310! May I know if you are logging in on multiple devices?

[js310]

No