Hi, I am having problems with Zoom on my new laptop which I have not had in years of using it before. 

- Black/grey boxes visible on participants' screens over any box I have open (e.g. video gallery, which I need to have open!)

I have followed all the steps recommended in the FAQs (Advanced video settings, etc.) and it is still a problem.

- My internet connection keeps crashing during meetings - the internet connection is still strong on my laptop, but I get "internet unstable" messages and it crashes repeatedly. 

My new laptop is a Lenovo if that makes any difference. 

Thank you in advance for any help!

I join a meeting each month and this month I asked to share the screen.  We learn that no one is host or has access to the web portal.  The link was provided through my organization but we don't know who the original admin is.  I tried to "Claim Host" and input my 6 digit host key but it was not accepted.  If there any way I can share a presentation? 

The Auto-Generated Closed captions are a very useful tool on meetings, and I know that we have the ability to save the transcripts. I would like to see an option to automatically save the transcript of meetings, differentiated based on whether I am a participant or host. Or at least a prompt. As it currently stands if I forget to save the transcript before I leave a meeting there is no way to recover it. 

Tyler

my zoom used to save my professional audio settings, and whenever I would log in I would have to do nothing. 

for the past few months, I now have to switch the setting to on, as it defaults to off. 

I have a lot of technically challenged students who I have to talk through this process every time and they find it daunting. 

Why is this now the default setting? Is there a way of changing this. 

thanks 

Katy 

Until the last couple of weeks my zoom meetings have been exported/synced directly to my ical calendar. This has sudden ly stopped working and I cant seem to reset it - keeps trying to get me to use Microsoft Outlook. Really annoying when this has been working perfectly until now. Im thinking I will have to stop my account and look for an alternative.

Good Morning, 

I downloaded the Zoom Application on my Iphone and when trying to log in, I am unable to:

1. If I just put in my user name and password = "Cannot sign in, please check your network connection"

2. Sign In with SSO and enter my company domain = Takes me to browser and "Safari cannot open the page because the server cannot be found. 

3. Sign in with SSO and state that "I don't know my company domain" and enter my credentials = I receive the Network Error Message "Network Error. Please try again later."

I have co-workers that have the app on their phones and are able to log in fine. I am guessing it is something in settings, but I do not know where to look.  Any thoughts?

I have a newer PC laptop (HP ZBook Firefly 16-inch, 64bit, Windows 11).  When I have a Zoom meeting, and I move my head a few inches to the left or right, the camera auto-adjusts and puts my face in the center of the screen again, and it zooms way in on my head and shoulders.  It's really annoying.  How do I stop this?  Is there a toggle command somewhere that I need to turn off?   I have read on Google about something called "Center Stage".  However, I think that is only for Apple products; but, I still couldn't find that language anywhere in the Zoom app, or anything resembling my problem.

I'd love some help on this.  Thanks.

Hi

suddenly the function sharing changed.

When I launch a zoom session and try to share my screen, it is impossiblle to share the zoom screen.

If I chose desktop, another page appears, if I close the browser, another screen apepars, but not the zoom session open.

What should I do?

I checked the settings in our account with no results.

Please help me