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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Invoice and Billing

CCZoom2
Explorer
Explorer

I am a new administrator of a church Zoom Pro account. It is set up to automatically pay the subscription in May. Will Zoom send an email with the invoice to the Zoom account email?

TIA

1 ACCEPTED SOLUTION

Mandel
Community Champion | Employee
Community Champion | Employee

Hi @CCZoom2 ,

 

Welcome to the Zoom Community!

 

Once the new invoice is ready, a copy will be emailed to the Billing Contact that is saved under Billing Information in your Zoom portal. Note that this contact can be different from the email address you or the account owner are using to log in. Additionally, you can also download a copy of your invoice within the Invoice History section of the account.

 

Cheers,
Zoom Community Team

View solution in original post

2 REPLIES 2

Mandel
Community Champion | Employee
Community Champion | Employee

Hi @CCZoom2 ,

 

Welcome to the Zoom Community!

 

Once the new invoice is ready, a copy will be emailed to the Billing Contact that is saved under Billing Information in your Zoom portal. Note that this contact can be different from the email address you or the account owner are using to log in. Additionally, you can also download a copy of your invoice within the Invoice History section of the account.

 

Cheers,
Zoom Community Team

Thank you Mandel!