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[BUG] Zoom crashes if the microphone frequency is high
Tested version: 6.3.5 (54827) Trying to open the audio settings or making a call with a microphone configure with a high frequency makes the window crash instantly. Mic configuration: 1 channel, 24 bits, 192000 Hz To reproduce: - Change the microphone settings to 1 channel, 24 bits, 192000 Hz in the windows sound config - Try to either make a call or open the settings in the audio session - The call / settings window will instantly crash Workaround - Set the microphone to use a lower frequency (like 96000 Hz or lower)
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Resolved! Don't see "Record" button during phone call
Hello,
I don't see "Record" button during phone call. Could you please help me to enable it?
Resolved! Zoom Desktop App Crashing <> Microphone Condenser
Hi everyone, I’m hoping someone can help me out here. My Zoom desktop app crashes every time I connect my condenser microphone. The video works perfectly, but as soon as I plug in the mic, the app quits. Interestingly, the web version works fine with the mic, but the video quality there isn’t great. I’ve tried all the basic troubleshooting steps—rebooting my PC, uninstalling and reinstalling Zoom, checking and installing updates for both my PC and the app, resetting, running a disk cleanup, and even deleting data—but nothing has worked. This has never happened before, and I’m really stuck on what to try next. Any advice would mean a lot. Thanks so much in advance!
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Audio not working when sharing video or music such as Spotify
Can't find an answer anywhere here, so asking the community. I have been using Zoom for several years, and over the past month or so the audio stopped working when sharing a video using 'Share Screen'. I teach English 1-to-1 on Zoom, and often use YouTube videos as part of the lesson. Before anyone asks, I have updated and reinstalled Zoom, and the problem is happening on both Windows and Mac. I have "share sound" selected, and have tried using "optimise for video sharing" as well as not optimising (never used to need to do this) I am using a Platronics mic and have this as the system audio, (as always) for mic and headphones. I thought it might be a copyright thing, and tried it with Spotify, and it doesn't work with that either, nor does it with iTunes music. It's really impacting my lessons, and it's annoying because I'm paying for Zoom yet I'm not getting what I need. It's worked for years and suddenly it stopped working... I didn't change anything, and I really have tried all the solutions I can find online. Any suggestions welcome!
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Issue HeyGen integration with Zoom
Hey all,
I’m working on a prototype app where HeyGen will talk to people to collect some data.Here’s the problem:
• I’m the host of a Zoom meeting, but I’m scheduling it for another user (a guest)
• I send the meeting link to HeyGen so the bot can join using this same account that booked the meeting
• When the HeyGen avatar enters the meeting, Zoom shows a pop-up that the host needs to approve
• But the host (me) is not in the meeting, so no one approves the pop-up
• Because of this, HeyGen can’t hear the guestI’ve tried setting up the meeting in different ways, but I can’t find a solution.Is there any Zoom setting that can fix this?
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Turn off AI comanion is not possible as admin
I am an admin in my company account. I would like to switch off the "Meeting summary with AI Companion". Unfortunately, this is not possible. I get the message "Blocked by administrator". But I am the administrator. How can I switch off the summary with AI Companion? My ZOOM version is 6.4.0
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Change your rate plan
ID; ***********
I want to change my rate plan from won to dollars starting in March. I will pay with the same card. Please change it so that I can pay in dollars.
Exclude participants from breakout rooms
There really needs to be a way to exclude certain participants from being counted for breakout room assignment.
how i can mute/unmute during zoom meeting using my airpods pro controls?
Hi, While in a zoom meeting on my macbook, when i try to mute/unmute myself using airpods call control (press once by default) it doesn't work and give me a message "Can't control mic with Airpod Pro" . Why is that? Is it a bug? The same functionality works when i join zoom from iPhone or iPad, so how we can make it work on macs also? Please help this is really very useful for productivity when zoom window is buried somewhere (it could be in different desktop or under so many windows) and i need to unmute quickly Thanks Aiman
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Zoom/JW Library unwanted screen minimising
Hi, I have been experiencing the following issue when screen sharing on Zoom: I use two monitors, one set up with JW Library and Zoom and the other with the second screen for JW Library enabled (with the yeartext/media playing). When I go to share that second screen, it automatically minimises. I can bring it back up by clicking the window in the taskbar. The same thing happens when I stop screen sharing. It's not the end of the world, just inconvenient. Anyone know how to fix this?
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