Welcome to the Zoom Community

cancel
Showing results for 
Search instead for 
Did you mean: 
408683members
196415posts
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now
Weekly Leaderboard

Latest Tweets by Zoom

Recent Activity

Dial one extension and have it automatically answered on multiple phones simultaneously?

Hi All, Is anyone aware of a way to set up Zoom Phone so that our users can dial to an extension and their call will automatically be answered by multiple devices simultaneously? Think of a scenario where the head of security needs to announce someth... Show more

Hi All,

 

Is anyone aware of a way to set up Zoom Phone so that our users can dial to an extension and their call will automatically be answered by multiple devices simultaneously?  Think of a scenario where the head of security needs to announce something to 3 guards located at desks throughout the facility.  The guards only need to hear the message but don't need to respond.  The new push-to-talk feature would work great if we were using the Zoom smartphone app in this scenario.  However, we're using Polycom VVX 311 and VVX 411 handsets.  In general, is this possible?  If our Polycom phones are the limiting factor, is there a handset where this would definitely work?


Show less

reply-icon Latest Reply - 

Wireless Number's PIN

Hi - I wanted to know my wireless number's PIN, however I am not able to find it from admin's login. can anyone please help, where do I get this PIN?

 

 

reply-icon Latest Reply - 

Phone audio delay makes Zoom phone unusable for us

On nearly 100% of our calls via Zoom Phone, the audio delay is so bad that it leads parties to talk over each other and is nearly unusable for phone communication. We've been on Zoom Phone for about two years, and it's been this way the whole time. I... Show more

On nearly 100% of our calls via Zoom Phone, the audio delay is so bad that it leads parties to talk over each other and is nearly unusable for phone communication. We've been on Zoom Phone for about two years, and it's been this way the whole time. I can't imagine it's this way for everyone, and Zoom video meetings don't suffer from this problem, so I'm hoping there is a fix for us to get Zoom Phone working. ???


Show less

reply-icon Latest Reply - 

Re-imagining healthcare with Zoom AI

Zoom has been working hard to provide tools for over 140,000 healthcare providers worldwide. Here is a post that discusses AI in Healthcare, including Zoom's move into agentica AI. 

 

What do you think about AI in healthcare?

By
Community Champion | Employee

Zoom and Agentic AI

Zoom announced our next AI evolution this week: adopting Agentic AI across our product line. Check out this blog post from Smita Hashim, Zoom's Chief Product Officer, on the latest announcements.

By
Community Champion | Employee

Chat and Calls Notifications on the mobile when someone is not logged in

Can someone be notified on their phone when is not logged in ? 

We have been using Skype but we can't find this setting on Zoom

reply-icon Latest Reply - 

Can't join a meeting on computer

Hello. I can't join a meeting using computer since end of February. Before that everything was working. Now I can only use my phone. Why?

Windows 11, MSI computer.

 

reply-icon Latest Reply - 

Can no longer mute/unmute with Apple AirPods Pro 2nd gen on Mac

I am running the latest and greatest everything. I hadn't used my Zoom client for a week or so; when I signed in today, it updated the client. Now I can no longer turn the mute on/off in Zoom with my AirPods. Previously, I could simply squeeze them a... Show more

I am running the latest and greatest everything.  I hadn't used my Zoom client for a week or so; when I signed in today, it updated the client.

 

Now I can no longer turn the mute on/off in Zoom with my AirPods.  Previously, I could simply squeeze them and it worked just fine.  When I do it now, I get the error, ""Cannot control mic with AirPods Pro".  I double checked my device settings; everything looks fine.  I also checked the within the client and found nothing out of sorts.

 

Anyone else seeing this...?


Show less

reply-icon Latest Reply - 

Cannot type anything when trying to change the Breakout room name

When logged as Host, in a meeting, when creating BreakOut Rooms, after selecting the room count, but before committing to create the rooms, it is not possible to change the name of the rooms. After clicking "Edit", I cannot type anything in the Input... Show more

When logged as Host, in a meeting, when creating BreakOut Rooms, after selecting the room count, but before committing to create the rooms, it is not possible to change the name of the rooms. After clicking "Edit", I cannot type anything in the Input Text field. It accepts deletion (Backspace and Del keys work), but nothing can be inserted (no chars, number, spaces, nothing), neither from keyboard input (typing) nor from trying to paste into the field (neither right-click nor Ctrl+v worked).

 

Zoom Workplace Client version: 6.3.11 (7212) - running on OpenSUSE Tumbleweed

 

Operating System: openSUSE Tumbleweed 20250315
KDE Plasma Version: 6.3.3
KDE Frameworks Version: 6.11.0
Qt Version: 6.8.2
Kernel Version: 6.13.6-1-default (64-bit)
Graphics Platform: Wayland
Processors: 8 × Intel® Core™ i7-10510U CPU @ 1.80GHz
Memory: 15.3 GiB of RAM
Graphics Processor 1: Mesa Intel® UHD Graphics
Graphics Processor 2: llvmpipe
Manufacturer: Dell Inc.
Product Name: Vostro 5490


Show less

Zoom lagging a lot the past 2 weeks. (February 10, 2023)

I have been experiencing excessive lagging on Zoom meetings. Every 2 minutes I have 2-3 seconds of video and audio freeze. I have contacted my ISP and there was nothing wrong with my internet. My internet is optical fiber with 300MB download and 150M... Show more

I have been experiencing excessive lagging on Zoom meetings. Every 2 minutes I have 2-3 seconds of video and audio freeze.

I have contacted my ISP and there was nothing wrong with my internet. My internet is optical fiber with 300MB download and 150MB upload. I have tried a different modem and router; I have tried using an ethernet cable connection; I have tried using different Zoom data centers and nothing. 

I am currently in contact with Zoom support and did everything they suggested, but nothing worked. I am trying to schedule a meeting with them but it seems that they do not understand the situation. They ask the same question over and over again and it's very tiring to repeat the same information with no satisfactory solution.

I am using the free version Microsoft Teams and there is no lagging, so I really believe there is something wrong with Zoom.

My account type is Pro.

Has anyone been experiencing or experienced this instability while using Zoom?
Please, help! Please, tell me any other information I can give to help you understand my problem. I am desperate because I need this for work.


Show less

reply-icon Latest Reply - 

Community Champion Program

Zoom Community Champions are leaders within the Community who provide thoughtful contributions to fellow community members. They provide helpful solutions, showcase product expertise, and share success stories.
Become a Champion