My wired headphones does not work on Zoom meeting on my Samsung tab A9+. I don't think it's a headphones issue because the audio works fine with other apps like Spotify and YouTube. I tried some basic troubleshooting uninstalling and reinstalling the app and making sure it's up to date. Does anyone have the same issues?

HI all,

One of our users at the office is having an issue where his audio will sometimes dip out. It does NOT cut off. I just loses volume level; sometimes nearly gone. 

It is not happening on a regular basis, and it is supposedly happening both when using his Apple Airpods, as well as the Logitech C90 webcam's microphone. 

Zoom is installed on an M1 Mac Mini running the latest patched version of macOS Ventura, and was running Zoom Version: 6.2.11 (43613), which I've updated to Zoom Version: 6.3.11 (50104).

Has anybody experienced this kind of an issue? Not complete drop outs; just volume levels. If so, how did you cure it? Unfortunately, I won't have the guy's earpods with me to test things. But, do have the Logitech permanently installed.

The most maddening issues is that it's transitory, and not reoccuring regularly; so it's really hard to troubleshoot. Hence the reason I'm turning to the community. 

Thanks for any help anyone has to offer!!

The Auto-Generated Closed captions are a very useful tool on meetings, and I know that we have the ability to save the transcripts. I would like to see an option to automatically save the transcript of meetings, differentiated based on whether I am a participant or host. Or at least a prompt. As it currently stands if I forget to save the transcript before I leave a meeting there is no way to recover it. 

Tyler

A client is  having a recurring issue with an Outlook invite sent once per month.
It is an Outlook calendar invite with a Zoom meeting and it is sent to about 100 people.
This month and a few months ago one of the people invited to the meeting 'cancelled' it and it cancelled the invite for everyone. I'm not sure how this is possible since client is the organizer, any help with this would be great!

As a member of my library's programming team, we use Zoom for our online programs. In the last few weeks, patrons have reported issues joining some recurring Zoom meetings. These issues appear to be random and do not affect all who are invited to a meeting. 

While some problems are likely due to a patron's setup (e.g., an outdated app), there is one oddity reported. In a couple of cases, patrons have reverted to an earlier email containing the same recurring meeting link and have joined the Zoom meeting. We had one case in which a patron joined via her phone, but could not join via her computer until multiple attempts were made on her computer. 

We use Constant Contact to email links to our patrons, but I'm doubtful that CC is playing a role when many patrons can join our meetings.

Anyone else experiencing this issue? Any ideas how to solve it or anyone know if this a bug?

Thanks for your time!

Framingham Library

Hi.

I have a user that has the Zoom Workplace Business license and has created many invites using the Zoom plug in for Outlook for several years with no issues. However, recently, he sent an invite out to approximately 50 people for a single meeting and about 10% have reported that they received the invite as an email and not a calendar invite plus it didn't include the time or date of the meeting so they couldn't add it manually.

The user is using Outlook 2019, with the latest updates, the latest Zoom connector and the recipients are using either Outlook 2019 or Outlook for 365. All users are on the same M365 tenancy.

Any advise on resolving this?

Thanks.

Until the last couple of weeks my zoom meetings have been exported/synced directly to my ical calendar. This has sudden ly stopped working and I cant seem to reset it - keeps trying to get me to use Microsoft Outlook. Really annoying when this has been working perfectly until now. Im thinking I will have to stop my account and look for an alternative.

When I schedule a meeting or accept an invitation to a meeting the invite shows up in my calendar but the invite doesn't include the link for me to cclick on to open the meeting. And I don't receive email confirmations for "My meeting"

Does anyoen else have this problem or kinwo how it can be resolved?