ON IPAD:  Up until this week, June 16, 2024, if someone shared their screen during a meeting, it would go back to gallery view, which is the correct view/setting.

Now when a participant ends a screen-share session, it goes automatically into speaker view. I have to manually find a moment to switch it back. I am a court reporter, and I have very little time to take my hands off my writer to do that.

What is going on? I'm not the only one who is having this issue. Three people I know already told me they are having it too. I just hope there is a fix.

Thanks!

We have our agents on auto answer but noticed calls getting to the overflow queue earlier than our time settings.

When we looked into the call, the event details seem to indicate the agent 'Hung Up'' but it still moved to overflow?   Wouldnt the call end if our agent hangs up? Could someone help explain this behavior so we can coach to prevent it from happening in the future?

I keep asking the chatbot how to see all my personal telephone numbers in the dial pad screen of Zoom Desktop app. But it keeps telling me to log into my online Zoom account to see these numbers and edit/add them. You can't see your telephone contacts without logging into online Zoom? I wan to see them in the Desktop app without opening a browser and logging into Zoom. Is this possible? As it is I have to start typing in a name in the dial pad screen and it pops up sugestions. No way to see the entire list?

We use the transcripts of our phone conversations, by pasting them into ChatGPT and creating custom responses for our cases. We need the transcripts in order to have GPT create these responses. I didn't see ZOOM being able to provide these transcripts.

Please refer to the attached Audio MIDI Setup utility screenshots, showing that Zoom I/O cannot be reconfigured from its default 48kHz.

The reason for my wanting it at 44.1 kHz frequency is to prevent incompatibility with DAW settings for clients requiring their projects to run at 44.1 kHz, e.g. I cannot screenshare / audioshare Sibelius scorewriter and Cubase DAW at the same time as Zoom without compatibility flagging. Changing the frequency to 48 kHz makes the audio samples play back at a higher pitch, and can also result in a recalculation of root samples.

I recently upgraded my laptop and Zoom (V 6.3.11).  I use zoom for 1 on 1 meetings.  On my old laptop, the participant video would fill the entire contents of the window.  My video is filling it up fine, but the participant window is not.  I tried full screen, and all the video settings i could but nothing is working.  The participant never had to set anything before.  If anyone knows how to get past this, it would be greatly appreciated.

About a week ago I can no longer Mute/UnMute with the button on my AirPods Pro.

It has been working perfectly in the past. Now I get a Zoom error message "Cannot control mic with AirPods pro" See picture.

This is a new error It used to work up until about a week ago.

I tried reinstalling Zoom. I tried unpinning and reaping my Bluetooth headset.

Hi Everyone,

This is Girwar, your CSM and trusted advisor. 

Thank you so much for joining India User group.

Let’s start our discussion with Zoom’s productivity tools.

Zoom's productivity tools are designed to streamline workflows and enhance collaboration, ultimately boosting productivity. Here's how they can help:

  1. Zoom AI Companion (AIC):
          AI-powered assistant for meeting summaries and real-time translations
          Enhances productivity by automating routine tasks

  2. Team Chat:
           Instant messaging platform for quick team communication
           Supports channels, direct messages, and file sharing

   3. Whiteboard:
           Digital canvas for visual collaboration and brainstorming
           Real-time editing and sharing capabilities

   4. Clips:
         Create and share short video messages
         Ideal for asynchronous updates and quick explanations.

   5. Docs:
       Collaborative document creation and editing
       Seamlessly integrates with Zoom meetings and chats.

6. Zoom Survey:

      Gather feedback with end-of-meeting and post-engagement surveys

This is the overview of the tools and we will go through these one by one via separate post, so stay tuned and please feel free to raise your queries here.
 
Thank you and best regards.

My office uses Zoom Workplace and the desktop application recently updated to include "Docs." I received an automated message from "Docs Assistant," saying, "Welcome to Zoom Docs, which enhances your efficiency in creation, collaboration, and meetings with the help of the AI companion."

I cannot figure out how to delete this notification. The "three dots" on the bottom right only offer one option--to turn notifications on or off. I have them off, but I still get a notification on every startup, telling me this message exists.

I do not want to see notifications I've already read. I want to delete this message entirely.

How can I do that?