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2 New Features You Might Have Missed

 Move Participants from Waiting Room ➡️ Breakout Rooms Hosts and co-hosts now have superpowers when it comes to managing participants: Skip the main session and drop students directly from the waiting room into a breakout room—perfect for office hou... Show more

🚪 Move Participants from Waiting Room ➡️ Breakout Rooms 
Hosts and co-hosts now have superpowers when it comes to managing participants:

  • Skip the main session and drop students directly from the waiting room into a breakout room—perfect for office hours, advising, or interview panels.

  • Lock breakout rooms to keep students focused where they need to be (no more surprise visitors in the main session).

  • Works even if participants aren’t signed into Zoom—great for guest speakers, substitute teachers, or one-time attendees.

  • Ideal for structured environments like testing, private tutoring, or confidential discussions.

📌 Multi-Pin Freedom (Easier to Customize your Gallery View)
Students and faculty now have more control over who they see on screen:

  • Pin multiple participants without host permission—because everyone learns differently.

  • Great for ASL interpretation, group presentations, or following both a teacher and a TA.

  • Makes the Zoom classroom more flexible, personalized, and learner-friendly.


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By
Community Champion | Employee

Speaker volume conrols on computer no longer work when using Zoom 5.14.11 (17466)

When in a Zoom meeting, I used to be able to adjust desktop speaker volume of my using my computer's volume controls. Now, they do not work on Zoom volume -- instead, I have to go into Zoom Settings/Audio and move the slider. Is this a setting issue?... Show more

When in a Zoom meeting, I used to be able to adjust desktop speaker volume of my using my computer's volume controls.

 

Now, they do not work on Zoom volume -- instead, I have to go into Zoom Settings/Audio and move the slider.

 

Is this a setting issue? Or did Zoom change this?


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Windows 11 Surface Pro Arm Device Not Responding

I use Windows 11 Surface Pro 11 Arm Device and the Zoom Workspace 6.3.6 (56144) always crashed and becomes not responding. I have uninstalled and reinstalled the app. Using Windows 24H2.

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Switching "primary" screen in a DTEN dual screen Zoom Rooms setup

We have a dual-screen Zoom Room, utilizing 2 DTEN touchscreens in what I believe is a DTEN configuration of dual screens.We were wondering if anyone had any experience with this configuration and/or if there's an obvious Zoom Rooms setting such that ... Show more

We have a dual-screen Zoom Room, utilizing 2 DTEN touchscreens in what I believe is a DTEN configuration of dual screens.

We were wondering if anyone had any experience with this configuration and/or if there's an obvious Zoom Rooms setting such that the "primary" monitor can be swapped.

The reason for this is because the current "primary" monitor, meaning the monitor that has the Zoom Rooms controller panel, is having an issue with its touch capability. Rather than physically swapping the position of these monitors, and then come to find out that wasn't the solution, we wanted to find a configuration solution.

My guess is that it's a DTEN and/or Windows dual monitor setting. Just wanted to see if anyone in the community had any experience or could shed some light on this issue.

Thanks!


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Zoom crashing on Linux

Ubuntu 22.04.5, ThinkPad X1 Carbon w/ i5 and 16GB RAM  I have 6.4.3 (827) installed.  Zoom is crashing every few minutes.  I've seen KB0062684 and it doesn't help.  What else can I do?

Recurring Meetings disappeared from Zoom Workplace?

Hi - I use recurring meetings/ Meet Any Time all the time in my practice, and they are suddenly gone from Zoom Workplace. They disappeared for a while last summer when Zoom updated, but they were restored shortly thereafter and I haven't had a proble... Show more

Hi - I use recurring meetings/ Meet Any Time all the time in my practice, and they are suddenly gone from Zoom Workplace. They disappeared for a while last summer when Zoom updated, but they were restored shortly thereafter and I haven't had a problem since - until now. What happened, and will they be back? It's very inconvenient to have to go to the web version to find those links multiple times a day. Thanks for any help you can give.


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Resolved! I cannot turn off virtual background

I am signed in as admin and I cannot turn off the virtual background - any suggestions? I do not have the free version of Zoom, I pay for this and right now the virtual background is an issue. I am not sure if this is where I should post my question,... Show more

I am signed in as admin and I cannot turn off the virtual background - any suggestions? I do not have the free version of Zoom, I pay for this and right now the virtual background is an issue. 

 

I am not sure if this is where I should post my question, my apologies if this is the wrong place. 

 

It worked on my Iphone but not my desktop - it is still saying Admin required which it is not.

 

Thanks to whoever can help me.


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How to change log-in method?

I currently use my Zoom account with the Google sign-in method, but I would like to switch to a standard email and password login instead. Unfortunately, I’ve encountered a few challenges:The “Linked Accounts” option is set to Google and appears to b... Show more

I currently use my Zoom account with the Google sign-in method, but I would like to switch to a standard email and password login instead. Unfortunately, I’ve encountered a few challenges:

  • The “Linked Accounts” option is set to Google and appears to be greyed out, preventing me from unlinking it.

  • I do not see an option to set or modify a "Work Email" or "Sign-In Email" for a new login method.

Could you please guide me on how to unlink my Google account and enable a standard email and password login for my account? If any additional information or verification is required, kindly let me know, and I’ll provide it promptly.


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Meeting Branding in Confirmation message

It's not working and I can't find a solution. Chatbot says, "To customize the confirmation message with branding for your meeting:After scheduling the meeting, click the Branding tab to customize the branding options for your registration pageYou can... Show more

It's not working and I can't find a solution. Chatbot says, 

 

"To customize the confirmation message with branding for your meeting:

  1. After scheduling the meeting, click the Branding tab to customize the branding options for your registration page
  2. You can upload a banner image that appears at the top of the invitation page
  3. You can also upload a logo image that appears next to the meeting topic on the invitation, registration, and email invitation pages
  4. Additionally, you can customize the confirmation email sent to registrants upon approval, including the email subject and body"

I have uploaded the header and the icon as I've done MANY times before.  THIS time no dice. I have a PRO account. What am I missing?

 


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Disabled "require attendees authenticate to join", Zoom still asks them to log in to join webinar

Hello! As described in the title, I'm having some issues around authentication. I am running a series of 4 webinars and, despite disabling the requirement that users log in to a zoom account to join the webinar, Zoom still requires it anyway. I have ... Show more

Hello!

 

As described in the title, I'm having some issues around authentication. I am running a series of 4 webinars and, despite disabling the requirement that users log in to a zoom account to join the webinar, Zoom still requires it anyway. 

 

I have tested this by attempting to join as an attendee using my personal account. When doing so, I get asked to log in to my Zoom account and then I am taken to the webinar sign up page and have to sign up again. When I do this, I get an email saying that my registration has been updated. I have received several complaints from customers who have encountered this issue and refused to sign up for a Zoom account so weren't able to attend, and some have said that even after logging in they couldn't join anyway.

 

Note that the webinar in question is a repeating webinar, with 4 instances taking place on a specific day of the week over the course of 4 weeks—although I don't see how this could be causing such an issue.

 

I have run dozens of webinars in the past and have never encountered this issue before.


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