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Resolved! Substitute for Meta Portal

I used to use the Facebook / Meta Portal as a Zoom device - it sat on top of the TV, had integrated software, camera and microphone and was great for zoom classes etc. when connected to the TV with an HDMI cable. As it no longer supports Zoom (the ic... Show more

I used to use the Facebook / Meta Portal as a Zoom device - it sat on top of the TV, had integrated software, camera and microphone and was great for zoom classes etc. when connected to the TV with an HDMI cable. 

As it no longer supports Zoom (the icon disappeared 31 Jan 2025) can anyone suggest a convenient alternative to avoid having to go back to a PC next to the computer which seems so 'last year' 

 

Thanks


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Missing recording and Meeting Summary

I recently held a Zoom meeting which I recorded, but there is nothing in my Recordings and I received no Meeting Summary via email. How can it be recovered? And how do I avoid this happening again?

Name on Zoom is Different from my Account

I am having an issue when joining a Zoom meeting with my name not being correct. My daughter used my computer for Zoom meetings for her school and now when I go into a meeting, the name on the screen is my daughter's instead of mine. This happens whe... Show more

I am having an issue when joining a Zoom meeting with my name not being correct. My daughter used my computer for Zoom meetings for her school and now when I go into a meeting, the name on the screen is my daughter's instead of mine. This happens whenever I am in a browser and click "launch meeting," however, when I click on support, it shows my account and my name.  How can I completely logout of my daughter's account so it doesn't automatically link to hers? This is frustrating that I can't talk to a physical person who works with Zoom to figure this out. 


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Multiple Brokers Meetings at one time.

I am looking to set-up 30 "Broker" meetings. These Brokers are not related to my company.Brokers already have their own Zoom accounts. Each Broker meeting would be reoccurring over 5 days and run 8am-5pm. Each of these Broker meetings would have Cust... Show more

I am looking to set-up 30 "Broker" meetings.  These Brokers are not related to my company.

  • Brokers already have their own Zoom accounts. 
  • Each Broker meeting would be reoccurring over 5 days and run 8am-5pm.   
  • Each of these Broker meetings would have  Customers join at various times during the day.  
  • I would like to give the Customers a single link to join a specific Broker  ( Link for Broker 1, Link for Broker 2, etc.). 
  • I would like to schedule these 30 meetings and allow the Brokers to have full access (start meeting without me)

What is the best way to accomplish this?

  • Have the Broker assign me scheduling privileges?  How do I manage and review these schedules?
  • Create a single account and add licenses for each Broker (the project is temporary and I don't want to hijack their Zoom accounts) That happened to one of my Zoom account (un-linkable).
  • Create a single account and add 30 licenses under alias emails, then create the meetings and add the Brokers as co-hosts (would the account with 30 licenses be able to run these 30 meeting simultaneously?)

I have spoken with Zoom help on the phone and not had reassuring answers.  Appreciate any help you can offer!


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Resolved! Get Window Decorations Back on Linux Client

Zoom on Linux (Ubuntu)Version 6.1.0.198 So, the new version (see above) finally brought the new look that was announced earlier with version 6.0.0 (4563). Yes, it looks more modern.  ButIt removes window decorations like the title bar and the border... Show more

Zoom on Linux (Ubuntu)

Version 6.1.0.198

 

So, the new version (see above) finally brought the new look that was announced earlier with version 6.0.0 (4563). Yes, it looks more modern. 👍

 

But

It removes window decorations like the title bar and the borders. As someone who uses the title bar to see whether a window is "sticky" in a multi-desktop setup (sticky means, it moves around with me while I change desktop), this makes the Zoom app less efficient. In just one day, I had already so many occasions on which I left behind a Zoom window (keep in mind that the stickiness changes whenever someone stops sharing a screen) that I got very disappointed with the change.

 

I looked around in the settings to find something that would bring the window decorations back, but wasn't successful.

 

Does anyone have any pointers how to get window decorations back? Is it even possible? If not, is there any chance the Product Management at Zoom listens? (If I need to edit weird text files, that's fine. 25+ years Linux user here.)


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Zoom keeps crashing - unable to join a meeting

Hello, I am unable to join a zoom meeting. The app keeps crashing everytime I try to join a meeting. I am able to join a waiting room but everytime the meeting will launch, my zoom app crashes. I have tried uninstalling-re installing-uninstalling- se... Show more

Hello, I am unable to join a zoom meeting. The app keeps crashing everytime I try to join a meeting. I am able to join a waiting room but everytime the meeting will launch, my zoom app crashes. I have tried uninstalling-re installing-uninstalling- several times but the same problem occurs. I have also tried Zoom cleaner but it didnt work. How do I solve this? Thank you!


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Audio is repeating words/sounds

I'm having a strange audio issue. I'm in a meeting where one user has a conference microphone in a room, and occasionally, the sound from the room starts repeating. As in, someone from the room will say "oh wow okay", and immediately after other user... Show more

I'm having a strange audio issue. I'm in a meeting where one user has a conference microphone in a room, and occasionally, the sound from the room starts repeating. As in, someone from the room will say "oh wow okay", and immediately after other users will hear "oh wow okay" again, identically, coming from the same room. Weirdly, it's not just the audio that's repeating - we're also seeing the repetition in the transcript: "0 wow, okay, oh wow, okay". It happens with incidental noises in the room as well.

 

As far as we can tell, no other users in the meeting are having this problem when they are speaking. We fixed it once for the room by ending and restarting the Zoom meeting, but now after several restarts, we're still getting this repetition. I'm trying not to call it an "echo" because it's not like the feedback loop you'd get from a speaker getting picked up on a mic in the same room - it's sporadic repeats of words and sounds.

 

Has anyone else ever run into this problem? Is there a better solution than turn-it-off-and-back-on-again?


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Original Sound for Musicians turns off during meeting

The original sound for musicians is turned on at the beginning of the meeting/class that includes music in the background. During the meeting, this feature turns off on its own and searches for a different default speaker and microphone, which then d... Show more

The original sound for musicians is turned on at the beginning of the meeting/class that includes music in the background. During the meeting, this feature turns off on its own and searches for a different default speaker and microphone, which then disables the music for the participants. How can we stop this from happening?


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Turning off Team Chat or Team Chat notifications

I can't stand Team Chat.Ideally, I'd be able to disable Team Chat entirely—my team and I have absolutely no use for it, and I've gone as far as requesting nobody comment during meetings in the in-meeting chat to avoid further notifications. At the ve... Show more

I can't stand Team Chat.Ideally, I'd be able to disable Team Chat entirely—my team and I have absolutely no use for it, and I've gone as far as requesting nobody comment during meetings in the in-meeting chat to avoid further notifications.

 

At the very least, I want to at least turn off the red notification bubble on the dock icon—I have enough already that are actually important, and having 99+ notifications on the Zoom icon is really not helpful.

 

The only solution I've found is signing out entirely, which is annoying due to the NEW "You are chatting as a guest" notification which blocks the first messages in the in-meeting chat. (attached)

 

Would love a solution to this—I am frustrated beyond belief by this new "feature". Please stop fixing things that are not broken.


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I cannot log into my Zoom account using the Firefox browser

First, trying to even make this comment was blocked because I had to select a "Board" in which to post it.But, my issue concerns logging into my account....for which NONE of the boards listed were appropriate.So, Zoom has forced me to select an incor... Show more

First, trying to even make this comment was blocked because I had to select a "Board" in which to post it.

But, my issue concerns logging into my account....for which NONE of the boards listed were appropriate.
So, Zoom has forced me to select an incorrect board to begin with.

While I can log into my Zoom account normally using the Chrome and Edge browsers....I cannot log in using the Firefox Browser.

When I reached out to Zoom, I was forced to use their "chat support", which could not break out of its circular logic.  As a result, none of the prompts it offered me were even nearly correct and I could not force it to break the cycle and create a new issue.

That said, it is obvious that changes within "either" Firefox or Zoom have broken the ability of Firefox users to log into Zoom accounts.
The suggestion "Use Chrome" or "Use Edge" is unacceptable, as I Choose to use Firefox and will not be told how to use my computer.

I expect Zoom support to work with the folks behind Firefox to resolve this issue

Sadly, I did open ticket TS1459185, but cannot check the status of that ticket because of the limits Zoom places on their support.

This is extremely annoying


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