cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Zoom keeps crashing - unable to join a meeting

ptrciarp
Newcomer
Newcomer

Hello, I am unable to join a zoom meeting. The app keeps crashing everytime I try to join a meeting. I am able to join a waiting room but everytime the meeting will launch, my zoom app crashes. I have tried uninstalling-re installing-uninstalling- several times but the same problem occurs. I have also tried Zoom cleaner but it didnt work. How do I solve this? Thank you!

4 REPLIES 4

mahoganybomber
Newcomer
Newcomer

Same problem. Windows update breaking something? Patch needed?

vongolder
Newcomer
Newcomer

Zoom Workspace app starts up fine. But when I attempt to start the meeting, the meeting screen appears for about a second, then disappears. Then it tries again with the same result. The same thing happens in settings when I try to test the microphone... the settings window just disappears on its own. I have updated Windows and my graphics card, restarted the app & my computer, checked that antivirus isn't stopping it, ensured microphone permissions and cleared the cache. I've searched for troubleshooting options, but haven't found this particular issue addressed anywhere. I still get the same result trying to start a meeting, it flashes the normal start screen, then disappears. I've got to host a meeting, so am tearing my hair out over here. Any help would be appreciated!

Hello, I have exactly the same problem with Zoom, I would like to know if you have already found a solution, and if so, would you be so kind to tell me about it please?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello there,

We're sorry for the inconvenience you experienced. 

To assist in identifying the issue, please provide the following details: the device you are using, its make and model, your operating system, and the Zoom version.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?