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Latest Posts Trending Posts Solved Unanswered
Zoombombing
Hi, There is a glitch in the zoom program. When a zoombombing occurs and we Suspend Participant Activities- the participants should not be able to do anything at all. But, they can use the react button. And raise their hand and put their hand down over and over, thus making their square jump to the front of the cue and then back to their original spot. This is occurring on multiple paid accounts with very strict security settings set up. And if there are multiple zoombombers at the same time, then multiple people are raising their hand over and over and they then are jumping to 2 squares each. Making it much more difficult to remove and report them. Why does the zoom program allow all participants to "react" when the host has enabled the "suspend participant activities" which is supposed to freeze and lockdown everything? Thank you
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hear outgoing call recordings. When I try to reveiew the recording it says I don't have permission
I get a message "You need permission to access call recordings. Please contact your Admin to request access" I can't find where to go to get this access and to make it confusing I am the owner of the account and the sole user so I must be the admin. All I want to do is hear the recording of an outgoing call. Thanks for the help
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Duplicate Calendar meetings
Hi - just started with Zoom today. When I set a meeting, it shows TWO meetings at the same time in my calendar.
What am I doing wrong? Thank you!
account disabled how can i fix it
Today when i just dial a number it appears that your account is de-active contact to your admin. How can i fix it
upgraded to zoom one pro but meeting ended after 40 minutes
I upgraded to zoom one pro on 25th April. I had my first zoom meeting today and it ended after 40 minutes even though on zoom one pro there shouldn't be a time limit. I have a meeting tonight and cant have it end after 40 minutes. Can anyone help please?
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Disappearance of Cursor while sharing screen
Hi - I recently purchased a Macbook Air OS and I haven't had this experience before - My Cursor disappears whenever I share my screen (no other time) does anyone know how to fix this?
Remove: Get automatic meeting summary pop-up in admin console
I can't see part of the admin console because there is a pop-up I can't remove relating to Otter and Zoom. Add AI Notetaker The options given by the chatbot don't work and I know there are buttons/menu selections behind this and I can't access them. RegardsGet automatic meeting summary Send AI Notetaker to your Zoom meeting and take notes automatically.Enable AI Notetaker to auto join all other meetings
How do I get rid of this?
Gareth
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Resolved! Windows 11 Sound issue Zoom 5.11.1
I was working with a customer who had a brand new Dell XPS 15 9520. They are experiencing a problem with audio as follows: 1. Audio works completely fine (mic and speakers) outside of Zoom 2. When joining a Zoom meeting through their Outlook calendar, Zoom seems to disable the audio devices altogether. Zoom says that it is unable to detect audio devices and to switch to another device. This issue persists after the meeting has ended and then the PC will not play any audio. The sound devices are still listed in the device manager. 3. When the PC is rebooted, the audio comes back. When starting a meeting from the Zoom desktop client, the problem does not occur. This seems to only occur when the meeting is joined via invite link on an Outlook calendar. For troubleshooting: 1. Reinstalled Zoom desktop client and Zoom Outlook plugin from zoom.us 2. Uninstalled NVIDIA audio driver 3. Installed realtek audio driver 6.0.9285.1 from dell.com/support. I have not seen this issue on any Windows 10 device that I support, only this Windows 11 system. Has anyone experienced something similar?
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