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2025-03-17 12:44 PM
I can't see part of the admin console because there is a pop-up I can't remove relating to Otter and Zoom.
Add AI Notetaker
The options given by the chatbot don't work and I know there are buttons/menu selections behind this and I can't access them.
How do I get rid of this?
Regards
Gareth
2025-03-17 04:20 PM
I am currently experiencing the same issue. I hope Zoom support resolves this issue as soon as possible. Thanks, Zav
2025-03-21 11:22 AM
Same issue.. .I cannot see any way to disable it.
2025-03-26 02:24 PM
Hello Community Members,
Thank you for bringing this to our attention.
We have flagged the issue internally and will keep you updated as soon as we have more information.
In the meantime, we appreciate your patience.
2025-03-28 12:14 PM - edited 2025-03-28 12:21 PM
Hi @GarethLock1002 @johnshoust @ccarpio,
Can you please provide a link to a screenshot of the pop up? This would help us better understand what you are seeing. Thank you!
2025-03-29 05:28 AM
Hi Carla, it appears the issue has been resolved and I can now see the top right of the window and access all of the settings that were hidden there. Thank you.