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Recent Activity

Participants unable to see real-time typing on my Whiteboard

I created a whiteboard a few months ago that I have been using weekly in my meeting. Until today, participants have been able to see what I am typing in realtime and see when my cursor highlights words or sentences. Today however, they could only see... Show more

I created a whiteboard a few months ago that I have been using weekly in my meeting. Until today, participants have been able to see what I am typing in realtime and see when my cursor highlights words or sentences. Today however, they could only see the new information after I stopped typing and the whiteboard finished saving. 

I have checked that everyone has collaborator status, and the only thing that I have done differently was that I had shared the whiteboard with them and set them as editors. 

I tried changing their collaborator status, unsharing the whiteboard, closing the whiteboard and re-opening it. Nothing works.


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Stop Recording Notification Announcement for phone users?

Hi, I can't seem to find the right setting for this. We rarely record calls right now but we do have a warning message through the auto-receptionist. I'm also considering having all calls recorded so we can access important information discussed but ... Show more

Hi, I can't seem to find the right setting for this.  We rarely record calls right now but we do have a warning message through the auto-receptionist.  I'm also considering having all calls recorded so we can access important information discussed but we don't want the first words they hear from us being a loud announcement (and it's not required where we are).

 

How do I turn off the announcement for everyone?  I turned it off under Account Management, Account Settings, Recording & Transcript, down at the bottom for Recording Notifications - Zoom Clients.  The setting below this is Recording Notifications - Phone Users seems to be the place to do it but there are no options as the admin to turn anything off.  I have an option to get the phone user to press 1 to consent or have multiple notifications.  I want zero notifications like for the zoom clients.  

 

How do I do this?  Thanks!


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No Audio Upon Zoom Phone call connection

I am admin for my office on Zoom Phone. Today one of our staff began experiencing no sound when calling out (using Workplace or cell phone App). When dialing out she can hear the individual number key notes; once a call routing begins she can no long... Show more

I am admin for my office on Zoom Phone.  Today one of our staff began experiencing no sound when calling out (using Workplace or cell phone App).  When dialing out she can hear the individual number key notes; once a call routing begins she can no longer hear the call ringing, and once connected she cannot hear the person who answers and they cannot hear her.  Again, this is happening to her whether using her  computer via Workplace OR using her cell with the Zoom phone app, using speaker and mic, or headset.  This issue started today - we have been using Zoom phone since July 2024 without this issue.  All other users are having no audio issues upon call routing or call connections.

 

Any thoughts?


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Elevator EM VOIP phone

Does anyone know what brand / model will work for elevator EM VOIP?

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アンインストールができません

5.16.6(24712)のバージョンを削除したいのですが、C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Updater\ZoominstallerFull.msiが無いと言われてしまい削除できません。古いインストーラーを探してダウンロードし指定したのですが、やはり削除ができません。力を貸してください。よろしくお願いします。Show more

5.16.6(24712)のバージョンを削除したいのですが、

C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Updater\

ZoominstallerFull.msiが無いと言われてしまい削除できません。

古いインストーラーを探してダウンロードし指定したのですが、やはり削除ができません。

力を貸してください。よろしくお願いします。


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I cannot turn off virtual background

I am signed in as admin and I cannot turn off the virtual background - any suggestions? I do not have the free version of Zoom, I pay for this and right now the virtual background is an issue. I am not sure if this is where I should post my question,... Show more

I am signed in as admin and I cannot turn off the virtual background - any suggestions? I do not have the free version of Zoom, I pay for this and right now the virtual background is an issue. 

 

I am not sure if this is where I should post my question, my apologies if this is the wrong place. 

 

It worked on my Iphone but not my desktop - it is still saying Admin required which it is not.

 

Thanks to whoever can help me.


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Meeting Recordings -> Captions -> Speaker Attribution

For some reason, meetings that I've record are not providing speaker attribution in the resulting transcript.Any ideas? I looked through previous recorded meetings and speaker attribution is there. I don't know if this is a result of the recent clien... Show more

For some reason, meetings that I've record are not providing speaker attribution in the resulting transcript.
Any ideas?  I looked through previous recorded meetings and speaker attribution is there.  I don't know if this is a result of the recent client updates or what.  
I looked through various settings and I don't see anything that would toggle speaker attribution on/off.

I am currently using the desktop client Zoom Workplace, v6.1.11 (45505)

Is it possibly related to who the meeting organizer is?  E.g., it's not me, but I was granted authorization to record the meeting?




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Will Zoom Introduce AI-Powered Meeting Summaries for All Users?

With AI-driven features becoming more common in video conferencing tools, Zoom has been rolling out AI-powered meeting summaries and smart notes. Does anyone know if Zoom plans to expand this feature to all users, including free accounts, or will it ... Show more

With AI-driven features becoming more common in video conferencing tools, Zoom has been rolling out AI-powered meeting summaries and smart notes. Does anyone know if Zoom plans to expand this feature to all users, including free accounts, or will it remain limited to enterprise and pro plans? For those who have used AI-generated summaries, how accurate and useful have they been for your team? Let’s discuss!


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Resolved! Two Factor Authorization Issue

Hello! I have a basic Zoom account, but I’m currently unable to access it because my phone number has changed. The two-factor authentication code is being sent to my old number, so I’m locked out of my account. Unfortunately, I can’t find my recovery... Show more

Hello! I have a basic Zoom account, but I’m currently unable to access it because my phone number has changed. The two-factor authentication code is being sent to my old number, so I’m locked out of my account. Unfortunately, I can’t find my recovery codes. Does anyone know how I can resolve this issue and get in touch with Zoom customer service?

 


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Zoom camera stops working during Meeting

I am using a ThinkBook 14 G6 IRL. During my Zoom meetings, everything runs smoothly at first. However, after having back-to-back long meetings—around 3 or 4—the Zoom camera stops working. When I check the built-in camera app on my laptop, it operates... Show more

I am using a ThinkBook 14 G6 IRL. During my Zoom meetings, everything runs smoothly at first. However, after having back-to-back long meetings—around 3 or 4—the Zoom camera stops working. When I check the built-in camera app on my laptop, it operates normally. Sometimes, restarting my laptop temporarily resolves the issue, but other times it doesn’t. I’ve found that running Windows Update can also help, but after a few days, the same problem reoccurs, and the camera stops functioning during my meetings. How can I permanently resolve this issue?

 


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