Zoom camera won't while OBS app is open, and the Video Capture Device is selected.  I believe it's a compatibility issue with my Microsoft Surface Laptop *7th Gen) with a Snapdragon X Elite (12 Core) Processor.

Both OBS and Zoom have the latest updates, I have reinstalled, rebooted, open OBS first then Zoom, etc.  I also installed the regular version of Zoom for windows and tried the ARM version of Zoom and still have the same result.  I've also look at the camera privacy settings.   OBS video does work in MS Teams. 

Please let me know if there is a workaround, patches, or setting changes I can make to resolve this issue.

Thanks

I am writing to express my frustration regarding unauthorised webinar invitations I have been receiving.

1. Unsolicited Invitations: I am being invited to webinars and meetings I did not sign up for. These invitations come from users who have added my email address without my consent.
2. No Unsubscribe Option: The invitations lack an unsubscribe link, preventing me from removing myself from their mailing list. This raises privacy concerns and violates standard data protection practices.

Steps I have already taken:

• Verified that I did not sign up for these webinars.
• Attempted to find an unsubscribe or opt-out option but found none.

What I need to happen immediately:

• Remove me from this particular user's invitation list to ensure I no longer receive further communications from them.
• Implement measures to prevent my email address from being added to any Zoom webinars, meetings, or invitations in the future without my explicit permission.

I have not included any personal or identifiable information in line with your community guidelines. I trust that Zoom will take privacy concerns seriously and address this issue promptly.

Suddenly we can no longer see future Zoom meetings beyond a couple of months ahead - I have just put one in for July but I cannot see it. Why can't I just arrow through and see ALL my meetings.

We schedule for a year (education courses) - seeing just a few months is no use.

The search between dates option at the top doesn't work either. You cannot select the date range you want.

Hello, we work in Turkey and most of our meeting are in Turkish. We have new foreigner colleague. He needs to simultaneous translation of the meetings. When he manually opens translation to English, it really does not work. Subtitle of the Turkish version works well but it does not translate into English good. How can we solve this problem? Do we need to do something else or do you have any other suggestions to make him understand simultaneously?

Hello,

Recently we scheduled a webinar and during this process we had the option to set an Alternative Host for the meeting. At the time we did not set it up because we needed to upgrade our colleague's account.

However, now that the account has been upgraded it seems that I cannot find the option to add him anymore. Is it not longer possible since the webinar is already scheduled, or does it move places from the tabs?

Apologies for the newbie question but this is the first webinar we run on Zoom.

Thanks for your help.

Here is the question I sent to Zoom Support:

I have Zoom sessions, and am planning a one-session event for the end of February. I have the monthly-payment plan (100 attendees max), because my next event won't happen until next November, and I will cancel my Zoom Sessions in March, and reinstate it in October. My February meeting is expected to have about 200 attendees - is it possible to add the "Large Meeting" add-on to "Zoom Sessions" specifically for my Feb event?

Their response did not actually offer a reasonable solution:

"I understand your concerns regarding the upgrade of your Zoom Sessions participants by purchasing the Large Meeting add-on. I'll be glad to assist you with this.

Please be informed the Zoom Events and the Large Meeting add-on are different plans. In order for you to increase your Zoom Sessions' participant capacity, you need to upgrade from Zoom Sessions 100 to Zoom Sessions 500."

I replied with the following:

I do not want to pay $4500 to have 250 people in one session.  This is a one-off session that likely will never happen again.  Typically any of our sessions are for less than 100 people. I do not need an annual subscription.

Is Zoom sessions 500 available on a monthly plan?  Does not seem to be... but can it be for me given my situation? What is the cost to stay on a monthly 100 sessions plan if there are additional people above 100 that join?

I am hoping that a literate human with actual hands-on experience would have a solution for me. I am willing to pay per person for attendees over 100, but no one will tell me how much that costs. I have unsuccessfully attempted to get answers through their chatbot, and then I believe the customer support module was also AI. No one seems to understand my request.  I don't want to switch to "Events" or "Webinars" but maybe I have to?  I like the production value features of sessions... 

Thank you for your advice!

Got an email saying that we need to enabled NAA by the 27th of January. 

I am trying to enable the NAA in the Zoom web portal using the KB article (https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078410). I follow all the steps but once I put in the office creds and approve the permissions it kicks me back to a Zoom site that says uh-oh page not found. This feature is still not enabled. 

I am not able to share sound while sharing screen on zoom anymore. I am a Mac user. I am used to share my screen to watch videos with my friends but one day it suddenly stopped to share my computer's sound. I have tried everything I could find out on the app. I have tried re-installing the zoom app and restarting my computer. I have selected all the different types of audio sharing options(Off, mono, stereo(high-fidelity)). When I select mono or stereo options even I can't hear sound of the video but when the "OFF" options is selected while screen sharing, I can hear the sound fine but other people in the meeting can only hear the dialogues of the video and not the background music, which is very strange to me(I was playing the video on VLC media player). I am not sure of the uniqueness of the problem so if anyone else have faced it and knows how to solve it please help. Thanks!

I recorded a meeting yesterday using my iPad Pro (2018) running IOS 17.4.1  & Zoom version 6.3.5 (21266) Where will I find my Zoom meeting file on my iPad?     After logging in to my free account and switching on the option to record the meeting - I am now unable to find the location of the meeting file.    Can anybody help me, please?   

Thank you very much DHW 

We have a Zoom webinar account set up and integrated to HubSpot. This integration has worked in the past with few issues. The HubSpot workflow we have set up for our latest webinar is running, but returning the following error "Action failed because HubSpot is being rate limited by the connected app, but will retry soon."

We did just put up a new website and while I was testing the website this weekend, the number of form submissions that would trigger this workflow were less than 10 (no other API calls to Zoom).

HubSpot support told us to wait to see if it cleared on its own. After 24 hours I retested and got the same error. Any ideas?