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Учётная запись отключена, но с карточки продолжают снимать деньги.

В течение полутора лет с карточки моей жены снимаются деньги за Zoom Workplace Pro Monthly в сумме 19,19$. Но программой (приложением) никто не пользуется, так как учётная запись отключена - ошибка 1003. Отменить тарифный план не получается по той же... Show more

В течение полутора лет с карточки моей жены снимаются деньги за Zoom Workplace Pro Monthly в сумме 19,19$. Но программой (приложением) никто не пользуется, так как учётная запись отключена - ошибка 1003. Отменить тарифный план не получается по той же причине - не можем зайти в приложение из-за отключенной учётной записи. С ботом разговаривать нереально, он всё время твердит, что необходимо зайти в учётную запись.

Вопрос номер один - как отменить тарифный план в таком случае?

Вопрос номер два - насколько реально вернуть деньги за предыдущие месяцы?


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Airpods not working in Zoom on PC.. works everywhere else

I recently paired my new Airpods Pro with my PC, and it is the default speaker/microphone. When I am in a Zoom meeting, I do not hear anything (nor can anyone hear my mic), even when the Zoom settings show I am connected to my Airpods. Volume is up e... Show more

I recently paired my new Airpods Pro with my PC, and it is the default speaker/microphone. When I am in a Zoom meeting, I do not hear anything (nor can anyone hear my mic), even when the Zoom settings show I am connected to my Airpods. Volume is up everywhere. I have manually changed the mic/headphones within Zoom setting. I test speaker and microphone and no sound comes through my airpods  This is ONLY a Zoom issue (no trouble hearing any other audio on my PC) and it's not happening with the Zoom app on my phone. 


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I want Holiday List Template.

We have multiple holiday patterns, and we can't use the site's default settings, so we set up holiday lists one by one for users and shared line groups.
It would be helpful if a template could be created and applied.

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Behavior of salesforce integration for zoom webinar

There is not a lot of documentation about the actual behavior of the 3 settings under Zoom webinar settings in the native salesforce app:Create Campaign for each Webinar: this is fine I guess, but how are fields mapped?Add registrants as Campaign Mem... Show more

There is not a lot of documentation about the actual behavior of the 3 settings under Zoom webinar settings in the native salesforce app:

Create Campaign for each Webinar: this is fine I guess, but how are fields mapped?
Add registrants as Campaign Members: what is the field mapping? It is smart enough to reference a Lead or Contact as the campaign member?
Create new Lead : if the registrant is an existing contact in the org? what if there is a duplicate?

I need to understand the behavior more before I can fully test the integration and decide if its usable for our use case

 

what if I only want webinar features? the full installation takes up 6 custom fields on the Activity object which is a lot for most orgs since 100 is the limit

 


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powerpoint as virtual background is not available?

It seems that my PC has everything as required to ba able to use powerpoint as virtual background, but the option is not active (light grey) and it is impossible to click on it... I do not have idea how to manage it... I saw differtent youtube tutori... Show more

It seems that my PC has everything as required to ba able to use powerpoint as virtual background, but the option is not active (light grey) and it is impossible to click on it... 
I do not have idea how to manage it... I saw differtent youtube tutorial, but I cannot find out why the option is grey... 

thanks for you help!

the zoom version on my PC is 5.10.4 
my PC has Core i7 and windows 11


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Cannot use contacts as attendees when scheduling a meeting?

Hello! I recently began to use zoom to schedule meetings regularly, but I have noticed that when typing in the 'attendee' field to schedule a meeting, there's no option to just choose from my actual contacts list or autofill. Given how often we hold ... Show more

Hello! I recently began to use zoom to schedule meetings regularly, but I have noticed that when typing in the 'attendee' field to schedule a meeting, there's no option to just choose from my actual contacts list or autofill. Given how often we hold the meetings and the amount of people, it's a bit tedious to copy/paste each individual email address. 

 

Given how common a feature autofilling contacts is, how do I do this on my Zoom account?

 

I already have contacts saved in my personal contacts list, but that doesn't seem to do anything.


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How does Zoom Room "Display room occupancy status" work?

Is there any documentation for this?

There are so many more settings now, why can't they have links to documentation?

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Zoom remote control button missing

I'm at my wits end. I've uninstalled, reinstalled the desktop client. I've tried with two different accounts. No matter what the remote control button is not showing up in my zoom sessions. I've gone to the screen share setting and enabled it, I've g... Show more

I'm at my wits end.  I've uninstalled, reinstalled the desktop client.  I've tried with two different accounts.  No matter what the remote control button is not showing up in my zoom sessions.  I've gone to the screen share setting and enabled it, I've gone to the web settings and in In Meeting (basic) I've enabled remote control.  I've tried using the hot key even though I don't see the button.

 

Nothing.  It's not anywhere.  Others seem to have this problem.  How do I get it?


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Zoom 5026 Error

Is anyone else seeing a 5026 error when adding or modifying a Zoom meeting in Outlook calendar? Zoom is saying it's an iOS bug and that 100 requests per hour is what may be causing it. Using the Zoom Outlook plugin to create a Zoom meeting, add recip... Show more

Is anyone else seeing a 5026 error when adding or modifying a Zoom meeting in Outlook calendar?  Zoom is saying it's an iOS bug and that 100 requests per hour is what may be causing it.  Using the Zoom Outlook plugin to create a Zoom meeting, add recipient and hit send the error pops up befor it is able to send.  Doesn't go anywhere from that point.  Anyone else seeing this?  Any help or direction would be greatly appreciated.

Thank you

 

To add:

Outlook plugin 5.10.3

iOS version for most is 6.2.11


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Create or get ical from meeting link

We have a teams room that can attend Zoom meetings. Often times we get an invite for a zoom meeting and the ical is not sent, just a link to join the meeting. We need the ical so I can add our teams room to the meeting. Is there a way to get the ical... Show more

We have a teams room that can attend Zoom meetings. Often times we get an invite for a zoom meeting and the ical is not sent, just a link to join the meeting. We need the ical so I can add our teams room to the meeting. Is there a way to get the ical from a meeting invite  link without having to reach out to the sender and ask them to resend with an ical invite?


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