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Recent Activity

Getting meeting registration and attendance records

I help run a Zoom support group for people with an autoimmune disease. The Zoom account was set up by a national organization and is one of several groups. Other facilitators for this group have access to registration and attendance lists via a menu ... Show more

I help run a Zoom support group for people with an autoimmune disease. The Zoom account was set up by a national organization and is one of several groups. Other facilitators for this group have access to registration and attendance lists via a menu on the left side of the screen that shows up either on the home or meetings page (I forget which). No such menu shows up on my screen, and the national organization IT says it's a Zoom issue. I have the latest version of Zoom. What do I do to get what is I guess an administrative menu?


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Problem when Zoom Does Not Find Microphone and Speaker

I had a problem yesterday at a Zoom meeting. I was using a laptop in the same room as the presenter. I have done this many times without any problems. I have a headset with a microphone connected to the laptop. When I was let in to the meeting, for s... Show more

I had a problem yesterday at a Zoom meeting.  I was using a laptop in the same room as the presenter.  I have done this many times without any problems.  I have a headset with a microphone connected to the laptop.    When I was let in to the meeting, for some unknown reason Zoom did not detect my speaker nor microphone.  (And i did not know that until I was let in to the meeting.)   But the laptop was causing echo in the Zoom meeting.  There was no way that I could mute my session because, as Zoom did not recognize my microphone and speaker/headphones, it did not provide me with a mute icon.  This has never happened before, and it did not happen when I just tested the laptop and headset with another Zoom session.  I have no idea why Zoom did not sense my microphone and headset.  But I consider it a bug that Zoom did not present me with any way to mute.  I had to disconnect from the Zoom session.


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Controladores sobre la pantalla al compartir pantalla

Hola buenas, quería preguntar acerca de la función de compartir pantalla, en una reunión el participante puede ver los controles de mi pantalla pero no se porque

Line one is greyed out on Zoom portal

Referring to the following community chat, I understand that I need to change the caller on line one. However, on the Zoom portal, line one is greyed out, so I am not able to change the caller ID. How can I undo that? https://community.zoom.com/t5/Zo... Show more

Referring to the following community chat, I understand that I need to change the caller on line one. However, on the Zoom portal, line one is greyed out, so I am not able to change the caller ID. How can I undo that?

 

https://community.zoom.com/t5/Zoom-Phone-System/Outgoing-Caller-ID-from-Yealink-Phone/m-p/192534


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Noise suppression when running Zoom on Crestron MTR

Running Zoom meeting on a Crestron Microsoft Teams Room System. Noise suppression setting has changed, default noise suppression is now Browser built-in noise suppression. This setting allows a distracting amount of background noise (typing, papers s... Show more

Running Zoom meeting on a Crestron Microsoft Teams Room System. Noise suppression setting has changed, default noise suppression is now Browser built-in noise suppression. This setting allows a distracting amount of background noise (typing, papers shuffling) to go across the call. If I select Zoom background reduction we no longer hear the distracting background noise. How can I permanently make Zoom background noise reduction the default noise suppression selection on all of my MTRs?

 

I do not have the issue when running Teams, only zoom meetings

 


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ZOOM Gallery / PPT presentation

Id like to keep the zoom gallery visible at all times. The gallery disappears when i share a PPT presentation. I can move the gallery to a 2nd laptop but the laptop gallery will not allow in person attendees to see virtual zoom attendees. We are usin... Show more

Id like to keep the zoom gallery visible at all times.  The gallery disappears when i share a PPT presentation.  I can move the gallery to a 2nd laptop but the laptop gallery will not allow in person attendees to see virtual zoom attendees. We are using the POLYMER super screen and I'd like the fixed gallery to be shown across the bottom of the screen. Thanks.


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Unable to schedule meetings using Linux client

Hi, I've been trying to use the Zoom desktop client on Linux but I've been unable to get the "Schedule a Meeting" functionality to work. When I click on "Schedule" from the main screen, a new window open but it is completely blank and non-responsive.... Show more

Hi,

 

I've been trying to use the Zoom desktop client on Linux but I've been unable to get the "Schedule a Meeting" functionality to work.  When I click on "Schedule" from the main screen, a new window open but it is completely blank and non-responsive.  I can't close it and it stays open even when I close the main app screen.  Ultimately, I have to kill it from the System Monitor.  I've tried this on multiple distributions (e.g. Ubuntu 22.04.3, Zorin OS 17, PoP!OS) and they all do the exact same thing.   Is this an Ubuntu issue (I realize these are all based on Ubuntu)?  I haven't tried it yet with Fedora but was curious if anyone else had seen this problem.

 

Thanks!


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Starred Contacts disappeared and won't save

About a month ago I noticed all my starred contacts disappeared in the Zoom Windows app. I've readded them several times but after a day or two they will disappear again. The only contact that does not get deleted is the single internal/company conta... Show more

About a month ago I noticed all my starred contacts disappeared in the Zoom Windows app. I've readded them several times but after a day or two they will disappear again. The only contact that does not get deleted is the single internal/company contact on this list. All cloud contacts and personal contacts are removed. Is anyone else having this problem and found a resolution?


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Disable the cloud recording downloads in single users

Hi Zoom,

I am the admin how to disable the cloud recording downloads in single user?

Can no longer user 3rd-party survey link

So from the docs there used to be an option to use 3rd party surveys:https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067657 (under step 6)But since Zoom implemented their own surveys, it looks to me like you guys quietly gutted thi... Show more

So from the docs there used to be an option to use 3rd party surveys:
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067657 (under step 6)

But since Zoom implemented their own surveys, it looks to me like you guys quietly gutted this feature. Is this feature still available? If not, maybe update your docs so there's no confusion. 


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