Unable to schedule meetings using Linux client

[atwillia009]

Hi,

I've been trying to use the Zoom desktop client on Linux but I've been unable to get the "Schedule a Meeting" functionality to work.  When I click on "Schedule" from the main screen, a new window open but it is completely blank and non-responsive.  I can't close it and it stays open even when I close the main app screen.  Ultimately, I have to kill it from the System Monitor.  I've tried this on multiple distributions (e.g. Ubuntu 22.04.3, Zorin OS 17, PoP!OS) and they all do the exact same thing.   Is this an Ubuntu issue (I realize these are all based on Ubuntu)?  I haven't tried it yet with Fedora but was curious if anyone else had seen this problem.

Thanks!

[SeLub]

I have got exactly the same error on my Pop_Os when Zoom was installed via Pop!_Shop.
To resolve I uninstall Zoom.
Then Zoom was installed as described in Zoom documentation https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063458#h_89c268b4-2a68-4e4c-882f-...

On Pop_OS just download file zoom_amd64.deb
Double click on it.
Push button Install.

That`s it.

[neekfenwick]

Thanks for the post.  I just had the same issue on my Fedora 41 system, I'd had zoom installed for a few years and forgot where I installed it from.  On your advice I went to the Downloads page, got the RPM for Fedora 64 bit, and installed it on the command line (dnf install zoom_x86_64.rpm), and to my surprise it didn't mention 'upgrading' anything, just a fresh install.  Hitting the Windows key and typing 'zoom' showed two different zooms installed, "Zoom" and "Zoom Workspace".  So, going to the Software app in Fedora I found the old install of "Zoom" was the "Flatpak" version (a kind of portable package that's supposed to avoid dependency hell) but clearly wasn't working properly.  I uninstalled that from the Software app, and the one I'm left with from the RPM seems to work fine.

[JohnAStebbins]

I'm also seeing this problem on Fedora 41 with wayland and flatpak Zoom client 6.3.0.5527

This problem is also being tracked here https://github.com/flathub/us.zoom.Zoom/issues/364

It can be worked around with

flatpak override --env=ZYPAK_ZYGOTE_STRATEGY_SPAWN=0 us.zoom.Zoom

[bills2002]

Very disappointed.  6 1/2 years I've been using zoom for a support role at my company.  Multiple sessions with desktop sharing and remote control.  Have always said "zoom works  best cross platform".  I think I have to change that.

Using it fine till this week when "you must upgrade".  After upgrade, Schedule just brings up a blank white screen with no window boarders nothing.  Dead in the water.

zoom_amd64.deb.6.3.6.6315 (come on zoom...put the version number in the file name...it matters)

My hack was "killall /opt/zoom/ZoomWebviewHost".  That would remove the white screen, bring up another scheduling window white screen, it would flicker, and VIOLA!!! it would draw correctly and allow me to schedule a session.

Still...what a pain...research the web (been into this problem for 1 hour.... so my company has been paying you 1 hour of work time to figure out your problem zoom...put that to a cost and get your management to wonder if your customers may look to consider another platform...you are not the only game in town.)

So I found this and a couple others that said to try earlier versions.

I've tried:

zoom_amd64-6.1.6.1013.deb

zoom_amd64-6.1.10.1400.deb

(plus the latest: zoom_amd64.deb.6.3.6.6315)

Only the latest allows me to kill that process and get scheduling to "work".

The others kill would not fix the problem.

So schedule, open a terminal window, killall /opt/zoom/ZoomWebviewHost.  Then it works...for me.

I am X11 NOT Wayland.  I am NOT running a compositor (x2go does not support that...I and you should not care where I run zoom nor how I get to zoom).

Make it work for plain X11 PLEASE!

More hints for improvement:

- so start new session, click participants, adjust window width so the participants side bar shows, now click Invite, not click copy invitation, now add it to my email to my customers so they have the invite.  Really?  5x times a day when I really just want THE MAIN SHARE WINDOW TO HAVE A COPY INVITATION TO CLIPBOARD!  (Do you usability test your product?)

- white background?  Have you heard of cataracts?  Go get a pair of cheap readers with plastic lenses.  Scuff the lenses up with fine sand paper.  Try using your computer.  Night mode would work.  HOW ABOUT A SIMPLE NIGHT MODE!  Themes does work...just click on agave or some fancy blank name and nothing.  zippo...nada...nothing.  And there's not night mode..just names of foods to eat.  Come on...really.

- ps what would really sell this...web client screen control...perhaps this is a parisitic way to spread zoom? remote control doesnt work unless using the fat client?

- pps...better allow full control from and to all OS platforms...lets start with (all) Windows, (all) MacOS, (all) Linux.

A frustrated...paying...user who wonders if I can find an alternative...and move my company to that.

[kentoo]

I'm having trouble finding where the ZoomWebviewHost process is running so I can killall? I'm a Linux novice.

[neekfenwick]

The example given above said to try "killall /opt/zoom/ZoomWebviewHost" which specifies the full path to an executable.  If you want to check if the process is currently running, try "ps -aef | grep -i zoom" to search the process list with a case insensitive search for 'zoom'.  For me, with Zoom Workplace installed and running, this does show /opt/zoom/ZoomWebviewHost.  If you do not see any results from the ps search, maybe the app isn't currently running, or it's not even installed where we would expect.  Try "ls -l /opt/zoom" or browse /opt/zoom in your file explorer to see what files are on your system.

If you specify which linux distribution you're using, we could suggest package manager commands you can use to investigate what is installed, which can vary greatly between distributions (redhat / ubuntu / arch / etc).

[kentoo]

Thanks very much.  I'm running the latest Zorin distro.  I did the ls on /opt/zoom nothing. Zoom was running at the time and does run with the exception of the scheduler and Meetings details.  I'll give the ps -aef | grep -i zoom search a try later today.
I would appreciate your help on package manager commands