In Whiteboard, whether viewing from Web, the Zoom client, or in-meeting, when we attempt to set sharing/editor rights to "Anyone", it pops up with the message "A server error occurred.  Try again later or if error persists Contact Us for help."  The Contact Us link does nothing.

Anyone else had this issue and/or found a workaround?  I will submit a ticket to Zoom if I can't find anything.

While using Whiteboard, a couple of collaborators scrolled away from the active area and could not find their way back. Even zooming out to 20% (the farthest we can zoom out) did not display enough of the Whiteboard for them to find the active area again. Is there any way for collaborators to automatically bring themselves back to the active area of the Whiteboard in situations like this?

Thanks!

Double clicking the whiteboard makes it go fullscreen. This would not usually be a problem, but when using a separate writing tablet, we will often inadvertently double tap the stylus when writing quickly. This causes us to continuously alternate between going full screen and windowed, which is seriously disturbing to the class.

Is there a way to fix this? Perhaps by disabling the double click feature?

I've been using the Zoom Whiteboard (not the physical whiteboard) on my computer with a Wacom drawing tablet.  Unfortunately, something has changed and now my penstrokes are being eaten and replaced with dots.  I believe this is some kind of double click detection or some other gesture.

Here I try to write the especially problematic letter "F" 7 times.  It failed each time.

Here I tried to write the simple equation "y = mx + b"

And here I wrote the alphabet and "The quick brown fox jumped over the lazy dog" without corrections.

Each of these was done with Windows Ink active and has a little Windows Ink ripple effect whenever it happens.  When I disable Windows Ink, it still happens, but without the ripple and less frequently. 

Is this a known problem with a known fix?  It makes it pretty much impossible to use the whiteboard.

EDIT:  I accidentally added this discussion to the wrong place, but I don't see how to move or delete it.

Is there a comprehensive list of the original Classic Whiteboard features or a comparison list between Classic and New Whiteboard?  I'm featuring the new Whiteboard in a newsletter I'm writing for my work and never had an opportunity to use the previous Whiteboard so have no idea of what features carried over and what the new goodies are.

For example, in classic Whiteboard, were connector arrows available to connect shapes?  I know there are others.  Any help would be appreciated!

Is anybody trying to use the new zoom whiteboard with trainees or students? I would love to introduce this new tool to the teachers that I work with, however, I don't see a way around letting them collaborate on the whiteboard without forcing them to log into their zoom account. Also, some of them don't have a Zoom account. Is there a workaround for this? When working with Google jamboard, you have the option to invite anybody with the link to edit a jamboard. Is this not a feature of the new Zoom whiteboard? Thanks!

Hello!

I am having some problems using the stylus to draw on Zoom Whiteboards... whenever I draw on it with multiple strokes that start from the same place (like at the top of the letter A) it will select and move the first stroke and draw while moving the first stroke, or just select and move the first stroke and stop drawing. This causes a mess on the whiteboard and I can't really draw what I want to at all. I tried using an iPad and Apple Pencil as well as a Windows tablet and another type of stylus (not sure of the name), and the same thing happens with both devices/styluses. It happens both on the Zoom App and when using Zoom in a web browser. It seems like it's a problem within the platform and may not be something I can fix on my end. I hope this can be fixed soon!!