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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Whiteboard Permissions: A Server Error Occurred

StefanScherbik
Community Champion | Customer
Community Champion | Customer

In Whiteboard, whether viewing from Web, the Zoom client, or in-meeting, when we attempt to set sharing/editor rights to "Anyone", it pops up with the message "A server error occurred.  Try again later or if error persists Contact Us for help."  The Contact Us link does nothing.

 

StefanScherbik_0-1665677151366.png

 

Anyone else had this issue and/or found a workaround?  I will submit a ticket to Zoom if I can't find anything.

 

1 REPLY 1

StefanScherbik
Community Champion | Customer
Community Champion | Customer

Nevermind, I found it was due to our account-wide sharing settings forbidding the sharing of a board outside the company.