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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

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What is Zoom Whiteboard?

Zoom Whiteboard is an all-in-one virtual workspace tool for hybrid and remote teams that creates a place to share ideas before, during, and after a Zoom Meeting. Explore the Zoom Community's Recent Activity below to join the whiteboard conversation and connect with other members. If you are still looking for support, browse our Zoom Whiteboard support articles or start a new discussion below!

Recent Activity

Teams' Content Camera in Zoom

Where can I enable a feature similar to Teams' Content Camera in Zoom, and which paid plan is required to access it?I don't know which paid plan includes this feature. Content Camera in Microsoft Teams:https://www.youtube.com/watch?v=2pVw6iWRbJE Show more

Where can I enable a feature similar to Teams' Content Camera in Zoom, and which paid plan is required to access it?

I don't know which paid plan includes this feature.

 

Content Camera in Microsoft Teams:

https://www.youtube.com/watch?v=2pVw6iWRbJE


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Cannot read past comments in my whiteboard

Hi, I cannot access the comments on my whiteboard. I have the Zoom app on my laptop updated to the latest version (6.3.10) have restarted the app and my laptop several times, and even opened the whiteboard in a new browser, but nothing worked. If I a... Show more

Hi, I cannot access the comments on my whiteboard. I have the Zoom app on my laptop updated to the latest version (6.3.10) have restarted the app and my laptop several times, and even opened the whiteboard in a new browser, but nothing worked. If I add a new comment then I can open it, but any other past comment can't be opened - whether it's from me or from others.


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Pen Latency on whiteboard while recording

I've never had this problem before and don't know if it's a Zoom update or maybe a driver update on my Wacom tablet. The pen writing on the Zoom whiteboard was always smooth and seamless and I could write as fast as I wanted. Now for some reason, at ... Show more

I've never had this problem before and don't know if it's a Zoom update or maybe a driver update on my Wacom tablet.  The pen writing on the Zoom whiteboard was always smooth and seamless and I could write as fast as I wanted.  Now for some reason, at least while recording the meeting, I have to write super slow or it just looks like scribbles!  A one-hour lecture turned into two!  Very frustrating.  It's strange, because I think when not recording it still works well, but I haven't quite been able to identify the problem.  Please help!

 

BTW, I do notice that Zoom is using a high amount of memory (6.67GB), but don't know how to stop that.

 

Version: 6.3.11 (60501)

 

Update:  I tried switching to the Classic Whiteboard, and that seems to have remedied the problem.  Still not sure why, and I'd prefer to use the newer whiteboard if I can get it to work!


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Issue: Copying and Pasting Images Between Whiteboards Not Working

Hi everyone,Over the past week, I've been experiencing an issue when trying to copy and paste images from one Zoom Whiteboard to another. This feature had worked flawlessly for several months, but now it suddenly stopped working.Specifically, I'm cop... Show more

Hi everyone,

Over the past week, I've been experiencing an issue when trying to copy and paste images from one Zoom Whiteboard to another. This feature had worked flawlessly for several months, but now it suddenly stopped working.

Specifically, I'm copying images from a whiteboard where I prepare teaching materials and trying to paste them into the whiteboard I use during class. When I paste, the images briefly appear and then disappear again. It looks like the whiteboard reloads itself right after the paste action.

I've tested this in Firefox, Chrome, and the Zoom Workplace App on Ubuntu — the issue happens in all of them.

Any ideas what might be causing this or how I can fix it?

Thanks in advance!

Cheers,
Hannes

 
 

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Unsplash images no longer working in Zoom Whiteboard?

Hi everyone,I used to frequently add Unsplash images directly into my Zoom Whiteboards, but recently I noticed that the feature seems to be missing. I can no longer search for or insert images from Unsplash like I used to. Has this feature been remov... Show more

Hi everyone,

I used to frequently add Unsplash images directly into my Zoom Whiteboards, but recently I noticed that the feature seems to be missing. I can no longer search for or insert images from Unsplash like I used to. Has this feature been removed or temporarily disabled?

If so, does anyone know why, and whether it's planned to return in a future update? It was a super helpful tool for creating visually engaging boards, especially when collaborating with teams or during online classes.

Any info or official updates would be greatly appreciated!

Thanks in advance,
Hannes


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Whiteboard Neven Starts on Second Screen

Anyone else use two screens and can't get their whitboard to start on the second screen? I have the dual screens setting toggled on. I use the Classic Whiteboard. My computer knows which screen is screen 1 and which is screen 2 - but Zoom apparently ... Show more

Anyone else use two screens and can't get their whitboard to start on the second screen? I have the dual screens setting toggled on. I use the Classic Whiteboard. My computer knows which screen is screen 1 and which is screen 2 - but Zoom apparently doesn't. Since I am an adult education teacher, I want the documents I'm sharing on my second screen, not on my main screen. I don't want to accidentally share confidential information on my main screen. But every time I pull up the whiteboard, I have to move it over. Is there any real fix to this?


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Background Music During Whiteboard Collaboration

Does anyone know if it is possible to share audio while using the Zoom whiteboard template feature? Usually I just share audio when I want background music, but when using the whiteboard there isn't a way to utilize the share screen/audio without clo... Show more

Does anyone know if it is possible to share audio while using the Zoom whiteboard template feature? Usually I just share audio when I want background music, but when using the whiteboard there isn't a way to utilize the share screen/audio without closing the whiteboard. I've noticed that while collaborating (i.e., everyone brainstorm your ideas during the next 5 minutes) I utilize the timer feature which is great, but the quiet is obvious and distracting in its own way.

Thanks!


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Classic whiteboard gets deleted if I share a different screen then come back to it

I'm on Zoom Version 6.3.11 (50104) on MacBook Air MacOS 15.3.2 (24D81) I have been teaching online since lockdown and I use Classic whiteboard for notes. I often switch to share a webpage or a pdf then come back to the whiteboard and continue the not... Show more

I'm on Zoom Version 6.3.11 (50104) on MacBook Air MacOS 15.3.2 (24D81)

 

I have been teaching online since lockdown and I use Classic whiteboard for notes.  I often switch to share a webpage or a pdf then come back to the whiteboard and continue the notes.  This works fine.  I share the notes with the student after the lesson.

 

Today, following the update, every time I switch back to Classic whiteboard all the notes are gone and I've got a blank whiteboard.  This is exceedingly disruptive as we normally carry on with the same calculations through the lesson and now all the work we've done is gone every time we come back after looking at a different screen, for example, the pdf of the problem we're working on.

 

I explain to the students that every once in a while Zoom releases an update that ruins everything, and it's happened again.

 

Please can someone direct me to the setting that makes the Classic whiteboard remain intact if you stop sharing it, share a different screen, then come back to it?

 

Thanks!


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Resolved! Meeting started from within the whiteboard: what is "n people are following you [stop]"?

Hello, I start meetings from within whiteboards, which is a great zoom feature.Immediately after the meeting starts, a red color message shows up at the top-middle of the window, telling me how many people are following me, for example: 16 people are... Show more

Hello,

 

I start meetings from within whiteboards, which is a great zoom feature.

Immediately after the meeting starts, a red color message shows up at the top-middle of the window, telling me how many people are following me, for example:

   16 people are following you [stop] 

 

This seems the only dialog in Zoom that has a [stop] button, and I'm worried what happens when I click it. What does stop do? Will it stop these people from following me? Or will the people be disconnected from my whiteboard? Or does it simply make the message go away?

 

I tried to search for help with the keywords "people are following you", but did not get any useful results.

 

I'm looking forward to an explanation from this forum.

 

Thank you.

-R.L.


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Whiteboard magnification limit

Hi, after long search and trying out almost every whiteboard platform i picked zoom whiteboard as clear choice. Its wery tought out blend of funcionality and ease of use. There is only one thing, that is missing. Magnification is only 1000%. Its stil... Show more

Hi, after long search and trying out almost every whiteboard platform i picked zoom whiteboard as clear choice. Its wery tought out blend of funcionality and ease of use. There is only one thing, that is missing. Magnification is only 1000%. Its still more then "Miro" but way way less then explaineverything whiteboard. Implementing deeper magnification would be really great and mutch needed. Does anyone know if it might get implemented?


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