In this interactive webinar, our Zoom expert will walk you through the basics of Zoom Workplace; an open collaboration platform with AI Companion designed to address the challenges faced by modern businesses. 

Bring your questions! We’ll have time at the end of the session for Q&A!

Date/Time: August 28 at 10 a.m. PT | 1 p.m. ET 

Register Now: Reimagine Teamwork with Zoom Workplace | Zoom

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We have a weekly team meeting where my team of 8 join via our personal meeting room link.

We are running into an issue where chat messages aren't being sent to the right person. For example: Ciara attempts to send a private chat message to me (Alisa) but it's delivered to Hattie. We've also had it where Hattie will try to send a message to Ciara, but it shows that Alisa sent the message instead of Hattie. I've been instructed to figure out how to fix this, but have no idea how to do so. 

Our entire team has access to the Zoom account. Often, when they join the meeting, they have to change their display name from Alisa to their name. Could that be what's causing the issue? Is there a certain way they should join the meeting to prevent this from happening? Any advice is appreciated!

This is not a problem but rather a curiosity. A few weeks ago I noticed that (using a computer) if you hover over a team chat/contact picture, and select View More, there are some contacts that have a "closest connection" classification, followed by a golden/silver, bronze crown 👑 emoji. 

I identified "My closest connection" with the golden crown, "2nd closest connection" with the silver and "3rd closest connection" with the bronze one. 

Has anybody noticed this, and knows how does this classification works? What Zoom takes into consideration to classify those contacts?

I am the admin on my account.  I have set sharing settings so that everyone can share files.

I continue to get error messages that say: "Transfer of pdf files is restricted by your account admin."

I am the account admin.  I adjusted the settings so we can share.  I still get the error message.

Help!

When you suddenly wonder if something has happened to your editor's brain because you can no longer seem to type anything in Zoom chats that make sense and you know what is on the screen doesn't match what you were thinking when you typed, something is seriously wrong.

It wasn't until I tried to retype a grossly skewed entry and watched Zoom swap out my correctly spelled and chosen words to the same wrong words I was trying to correct that I realized what was happening.

In every chat since, I've watched Zoom twist my communication, sometimes even removing small words. It's one thing to correct spelling, but to omit and completely change a correctly spelled word to something else sabotages communication and undermines my integrity as a writer and editor. I know better than corrective AI what I'm trying to say.

I try to prevent and revert these "corrections," but that's not easy because in fast moving chats I need to focus on the conversation, not miss it to fight with Zoom for my words back. I am tired of apologizing for autocorrect and overdone with Zoom making me look like an unskilled fool. 

Chat did not used to function like this. Fix it. And if you can't fix it, turn it completely off. Either way, give us an off switch.