Hello,

Is it possible to receive a report from our Zoom Workplace Pro account that shows us the full name of the participant that clicked on the recording link we sent them.  

We had a webinar on April 30th, and some participants could not make it.  Our sales team would like to know who actually clicked on the recording link that we sent them from our e-mail account.

Is this even possible?

I know we can see who was present and pull a CSV report, but we are looking for more of a report that shows who clicked on the recording link.

Thank you,

Katherine Jung 

Estou desativando um laptop para começar a usar um novo. Estou com o Zoom instalando em ambos. Quando um convidado tenta entrar em minha sala no laptop novo, sempre vem a informação de que há outra reunião em andamento, mesmo que eu não esteja logado no laptop antigo. Por favor, como posso resolver esse problema?

Is there any workaround to get the notifications of team or direct DMs in both the devices that I'm logged in to (in my case, laptop and mobile)? Currently I'm getting only the most recent logged-in device. But if there's any workaround to have it on multiple devices, then I can always stay connected with the messages that I get.

See attachment. When I join a meeting my name ( circled in yellow in the attachment ) shows up in the Gallery, but the presenter shows up in the video. Have tried to change the settings aided by the Zoom chat feature with no success.

How can I correct it ? Thanx !

Hi community. 

I use zoom for work meetings, and the nature of my job means it is very important I have a screen behind me and the only thing that can be seen is myself (no edges of the screen or background of the room I'm in). It is not appropriate for me to use "zoom backgrounds" or "blurring", I must use a real physical screen behind me. I have a logitech stream cam and have adjusted my image in LogiTune app to improve lighting and contrast as zoom and Teams seem to have very different settings. I have also zoomed the camera in slightly to ensure the edges of the screen I use can't be seen. When I open zoom my image looks perfect, however for other users in the meeting, my image looks zoomed out and they can see the edges of the screen and/or parts of my room. Why is this and how do I fix it? Why is zoom showing me my displayed image is different to what people are ACTUALLY seeing?