Hello,

I’m experiencing an issue with syncing out-of-meeting chat messages (what Zoom refers to as "Messages") across multiple devices. Each device seems to have its own isolated chat. For example, if I send or receive messages on my phone and later check my computer, the messages from my phone don’t appear on the computer. This is extremely inconvenient, as I have to remember which device I used to receive or send a particular message if I ever need to refer back to it.

Is this just how the Zoom chat system works, or is there an issue with my account?

Thanks!

Zoom chat gets stuck and doesn't auto scroll to the latest messages, I am in a big group  and many times it stops scrolling and you don't know if there are new messages or not, so I don't get information in a timely manner, then I  start scrolling and there are like 10-20 new messages, then it works for a few seconds, and stops - gets stuck again. Using IPAD pro , zoom on iphone also has the  same problem. everything is up to date, fix it please , or let me know how I can downgrade to older versions if it is possible. Thanks

I can't stand Team Chat.Ideally, I'd be able to disable Team Chat entirely—my team and I have absolutely no use for it, and I've gone as far as requesting nobody comment during meetings in the in-meeting chat to avoid further notifications.

At the very least, I want to at least turn off the red notification bubble on the dock icon—I have enough already that are actually important, and having 99+ notifications on the Zoom icon is really not helpful.

The only solution I've found is signing out entirely, which is annoying due to the NEW "You are chatting as a guest" notification which blocks the first messages in the in-meeting chat. (attached)

Would love a solution to this—I am frustrated beyond belief by this new "feature". Please stop fixing things that are not broken.

I am searching for a way to have an announcement for users when they enter the meeting—something in the chat window.  I have a daily meeting at 9, and we put information in the chat, however, users who come in late will not see the announcement so we have to enter it twice or even move.  Can we leave a banner or a pinned chat at the top so that even latecomers will see the message?

Hello, 

Is there a setting to allow attendees to view chat messages and uploaded files that were added before they joined? For example, if someone joins late, can they still see the chat and files? 

Additionally, is there a way to attach files, or links that would appear as a banner in zoom (outside of the chat)? 

These files could be added at the time of scheduling the meeting or within the meeting once it has commenced. 

I would like to find a way to add a couple of standard files to the zoom chat that are easily visible and accessible and stand out to users even if they do not have the chat open. 

Thank you. 

Is there some way to pin a message in the chat so whenever someone joins late, they'll be able to see a pinned message in chat no matter how far up or down they scroll? If this isn't a feature, this really should have been implemented a while back. If it is an option, I am apparently oblivious to it. Any help would be appreciated! TIA!

I have been using Zoom since 2020 and its the best app that worked for me during my classes and meetups during that time, I used to store messages video clips and every small memories that I had in my personal space to save in zoom (our own chat space). After online classes and everything came to an end I had stopped using Zoom in 2022 and had never used it ever since, but did login to a mobile from a PC. Today I finally logged in to my laptop after 2 years of not using it, just to see all my messages and files that were sent to my personal chats not there, I have never faced this with zoom in all the 3 years of my usage. Was this something that happened after a new update or version release? Is there any way to get all those back?

please help me, i was going to check old conversations i had with my friends but messages older than a year have been deleted, even the ones i sent to myself (i used that chat to save things like images) how do i recover them? i tried pressing the "more info" but it just took me to the support page and i cant find a clear answer, i just want my old messages back i always re-read the messages i sent to my old friends because i kinda miss them but now there is nothing at all, im actually going to cry if i cant recover them why does that feature exist and why dont they tell us its there? i would have at least saved the chats but now they're empty