How do I get rid of the ZoomDiagnostics.app is damaged and can't be opened message - you should move it to the Bin. It won't Move to Bin or Cancel despite multiple tries. Have uninstalled and reinstalled Zoom but it won't go away. Working on a brand new MacBook Air running Sonoma 14.3   Help please !!  

I run IT Operations and manage my company's helpdesk (among other things). I am looking for a way to have my Zoom client automatically respond to people in my company who send me messages for tech support. I need them to email our helpdesk mailbox, and not Zoom me and my team all the time when they have an issue. Ideally, it would automatically respond with a challenge response that first directs them to email our helpdesk mailbox if it is a technical issue and if that is what they need (like a hyperlink that opens their mail client with a prefilled To address), Zoom does not deliver their message to me, nor does it notify me of said message. If it is not a tech support issue, then it would allow the user to send me the direct message and show me a notification of a new message. I don't see that Zoom does this natively. Maybe there is a Marketplace App that does this for me? Maybe I need a custom webhook? Maybe Zoom could create this functionality? I think this function would be valuable for large enterprises who use Zoom as their primary UC platform (like my company does).

I am currently using the Zoom SDK to receive raw audio data for my application, where I need to play the audio using my own player. The raw audio data is being successfully received in the onMixedAudioRawDataReceived callback. However, I want to prevent the SDK from playing the audio locally while still continuing to receive the raw data. I’ve tried using the stopIncomingAudio function, but this stops both local playback and the receipt of raw data in the onMixedAudioRawDataReceived callback. I’m looking for a method or function that allows me to stop local audio playback but continue receiving the raw audio data.

Which Android Meeting SDK version?
Latest version.

To Reproduce (If applicable):
Steps to reproduce the behavior:

1. Implement Zoom SDK in the Android app.
2. Set up onMixedAudioRawDataReceived to receive raw audio data.
3. Attempt to stop local audio playback while keeping raw audio data coming in.
4. Notice that stopping incoming audio also stops receiving raw data.

Screenshots:
N/A

Troubleshooting Routes:

• Successfully receiving raw audio data using the onMixedAudioRawDataReceived callback.
• Attempted using the stopIncomingAudio method, which stops local playback and also halts raw data reception in the callback.
• Reviewed Zoom’s documentation and sample app at [Zoom’s GitHub repository], but couldn’t find an applicable solution.
• Same thing was also asked here at form [zoom devforum]

Smartphone ():

• Device: Multiple Android devices and IOS devices
• OS: Android 11 and higher, IOS .

Additional Context:
I need a way to continue receiving raw audio data from the Zoom SDK without local audio playback, as the audio will be handled by my custom player.

Hi! I uploaded and installed Zoom v6.0.2 from their website on my mac os 10.15.7 twice now, but when i try to open it, it tells me that it needs os 11.0 or later to work with Zoom v 6.0.2, so is there another Zoom version that will work? When I trying to update my os it says that it's current?

We used to use Pingdom with Slack and it worked great. After migrating to Zoom Team Chat, we notice there is not Pingdom integration and the Zoom web hook integration is not compatible with Pingdom either. Would be nice to see more integrations for Team Chat... But particularly it'd be nice to see Pingdom and Team Chat work together.