Workflow automation is a software-driven process that automates tasks through rules or workflows between systems. These can be conditional (if-then scenarios) or sequential (linear order) triggers. Zoom Workflow Automation specifically allows users to create automated workflows across Zoom services and third-party applications, enabling both simple one-step processes and complex dynamic workflows with conditional logic, loops, and delays.

Hey there! I am trying to work on a solution where (using Zoom workflows) send an email to a shared mailbox by reacting to a message someone posts in a channel. Ultimately, if someone posts something requiring IT support, I would like to react with a specific emoji (which wouldn't be used by others) to send an email through Outlook to a shared mailbox with the IT team. I got through the workflow, but I see that the only email sending capability is with GMAIL. Is there any prospect of leveraging Outlook? Or can I do this if I integrated my Outlook with Zoom mail?

Hi Everyone, Thanks for the help!

We want to read every messages sent into a channel in Zoom Team Chat, whether it's from our teams' accounts or external users that we invite to Zoom Team Chat channel.

However, it seems the Zapier can only read messages sent by account integrated into the Zapier (meaning, we won't be able to read messages from External Users that doesn't belong into our groups/orgs). 

Is there a better way to approach this? As the trigger in Zapier is very limited to the account connected. Our main purposes will be to pass the messages sent by these users but the first trigger doesn't even work for external users or non-connected accounts (not connected to Zapier). Thank you. 

Hello,

I'm experiencing multiple issues trying to set up my Logitech Rally Bar without a Logitech Tap controller.

1. Zoom Rooms:
   I downloaded the Zoom Rooms Controller app on my iPad and entered the pairing code shown on the Rally Bar, but the code is always marked as invalid. My organization has a Zoom license, but I’m not sure if it’s the right type.
   ➤ Do I need a specific Zoom Rooms license for this to work?

2. Microsoft Teams Rooms:
   When trying to connect, the system tells me that “your current license is not supported by this device.”
   ➤ Does Teams Rooms require a special Microsoft 365 license?

3. Google Meet:
   The Rally Bar says:
   “A touch controller isn’t paired to this device. Tap the gear icon to open Settings. Press & hold the Bluetooth button on the back of the device for 5 seconds and then pair the device in Settings.”
   ➤ Can I use an iPad or any other tablet instead of the Logitech Tap controller? Or is the original Tap required for Google Meet?

Overall, my questions are:

• Do I need special licenses (Zoom Rooms / Microsoft Teams Rooms) to use the Rally Bar with these platforms?

• Can I use an iPad as a controller instead of the Logitech Tap?

• Is it possible to set up and control the Rally Bar fully without the original Tap controller?WHAT IS THE PROBLEM ?

Thanks in advance for your help!

Hi team,

We have an IVR setup where callers press 1, 2, 3, 4, etc.

Does anyone know how it would be possible to setup a Notification to SMS or SLACK or any other app to let us know when a caller presses a particular option, such as 1, so essentially an EVENT notification?

Thank you so much for your help,