Hello Team, How to Delete a Image that Exposes Image of an Individual Person Send by an Other Person.  I am the Channel Owner. Removing the Person didn't delete the image. its a highly-sensitive data send by someone. so, i would like to delete the image anyhow necessary, in order to protect privacy of an individual,

Thank you.

I have my Zoom VDI Workplace V6.1.13 installed and I am upgrading the version from my tenant.... the channel on the tenant is set to the latest version 6.2.11....  The application sees that there is an update pending as the registry is pointing to the correct channel in the tenant....
When I reboot the Vmware VDI or close down Zoom in the system tray and re-open Zoom it should automatically update the version, but I am receiving the message:
The System Administrator has set policies to prevent this installation....
It's like the installer is no longer allowing a standard user to install the update, or the user has no rights to uninstall the current version...
Anyone have any ideas?

Any help greatly appreciated.

I am encountering an issue with one of my channels. The channel is fully visible and functional in the Zoom desktop application, but it does not appear in the Zoom Web Portal.

The channel contains important information, and I need to access it through the Web Portal. Has anyone experienced a similar issue? If so, how did you resolve it?

I’d appreciate any advice or guidance on how to recover or synchronize the channel.

Thank you in advance for your help!

So, maybe you are familiar with other platforms that have teams work workspaces and you're thinking.... I wish Zoom had a way with Team Chat to separate a collection of users and channels.  It's a project, a department, a team, confidential topic or project, sensitive info, and more.....

Why not enable, train, and allow users to create Shared Spaces?  OR maybe Admins create and manage the Shared Spaces.  

I know 11 minutes can seem like an eternity, but I use a VIDEO to break down Zoom Team Chat: Shared Spaces -  what it is, use cases, admin controls, and end user experience.  

Let me know what you think in the comments, throw down some likes! and/or hit me up for additional video requests regarding Team Chat or the Zoom Workplace!  

-Mike Hamilton

I was chatting with an external contact but after a week later that's when I added that contact.

It opened a new chat window after he accepted. Shouldn't it merge or continue with the original chat? Why can't I merge it? It's showing 2 same names in my Recents. One with his profile picture in it and one with no picture.  I want to keep the original chat but I also want to see his online status which I can't see in the original chat.

Is there a way to merge it in just one chat?

I run IT Operations and manage my company's helpdesk (among other things). I am looking for a way to have my Zoom client automatically respond to people in my company who send me messages for tech support. I need them to email our helpdesk mailbox, and not Zoom me and my team all the time when they have an issue. Ideally, it would automatically respond with a challenge response that first directs them to email our helpdesk mailbox if it is a technical issue and if that is what they need (like a hyperlink that opens their mail client with a prefilled To address), Zoom does not deliver their message to me, nor does it notify me of said message. If it is not a tech support issue, then it would allow the user to send me the direct message and show me a notification of a new message. I don't see that Zoom does this natively. Maybe there is a Marketplace App that does this for me? Maybe I need a custom webhook? Maybe Zoom could create this functionality? I think this function would be valuable for large enterprises who use Zoom as their primary UC platform (like my company does).