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Deleted Users Appearing in DMs

I have a user report an issue where all the deleted user team chats keep appearing in his DM and Chat channels. There is no option to remove them except to clear chat history in their in-app settings nor the admin center.We seem to be able to create ... Show more

I have a user report an issue where all the deleted user team chats keep appearing in his DM and Chat channels. There is no option to remove them except to clear chat history in their in-app settings nor the admin center.

We seem to be able to create a folder and move them there, but that isn't an ideal solution. 

 


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Team Chat Deleting Messages

Hello Team, How to Delete a Image that Exposes Image of an Individual Person Send by an Other Person. I am the Channel Owner. Removing the Person didn't delete the image. its a highly-sensitive data send by someone. so, i would like to delete the ima... Show more

Hello Team, How to Delete a Image that Exposes Image of an Individual Person Send by an Other Person.  I am the Channel Owner. Removing the Person didn't delete the image. its a highly-sensitive data send by someone. so, i would like to delete the image anyhow necessary, in order to protect privacy of an individual,

Thank you.


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The System Administrator has set policies to prevent this installation....

I have my Zoom VDI Workplace V6.1.13 installed and I am upgrading the version from my tenant.... the channel on the tenant is set to the latest version 6.2.11.... The application sees that there is an update pending as the registry is pointing to the... Show more

I have my Zoom VDI Workplace V6.1.13 installed and I am upgrading the version from my tenant.... the channel on the tenant is set to the latest version 6.2.11....  The application sees that there is an update pending as the registry is pointing to the correct channel in the tenant....
When I reboot the Vmware VDI or close down Zoom in the system tray and re-open Zoom it should automatically update the version, but I am receiving the message:
The System Administrator has set policies to prevent this installation....
It's like the installer is no longer allowing a standard user to install the update, or the user has no rights to uninstall the current version...
Anyone have any ideas?

Any help greatly appreciated.


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Cannot add members to a group

I am not able to add members to a group or channel. I receive an error message: this email address cannot join. These addresses are in my personal contacts.

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Channel Visible in Zoom App but Not in Web Portal

I am encountering an issue with one of my channels. The channel is fully visible and functional in the Zoom desktop application, but it does not appear in the Zoom Web Portal.The channel contains important information, and I need to access it through... Show more

I am encountering an issue with one of my channels. The channel is fully visible and functional in the Zoom desktop application, but it does not appear in the Zoom Web Portal.

The channel contains important information, and I need to access it through the Web Portal. Has anyone experienced a similar issue? If so, how did you resolve it?

I’d appreciate any advice or guidance on how to recover or synchronize the channel.

Thank you in advance for your help!


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Zoom Team Chat: Shared Spaces Explained

So, maybe you are familiar with other platforms that have teams work workspaces and you're thinking.... I wish Zoom had a way with Team Chat to separate a collection of users and channels. It's a project, a department, a team, confidential topic or p... Show more

So, maybe you are familiar with other platforms that have teams work workspaces and you're thinking.... I wish Zoom had a way with Team Chat to separate a collection of users and channels.  It's a project, a department, a team, confidential topic or project, sensitive info, and more.....

Why not enable, train, and allow users to create Shared Spaces?  OR maybe Admins create and manage the Shared Spaces.  

I know 11 minutes can seem like an eternity, but I use a VIDEO to break down Zoom Team Chat: Shared Spaces -  what it is, use cases, admin controls, and end user experience.  

Let me know what you think in the comments, throw down some likes! and/or hit me up for additional video requests regarding Team Chat or the Zoom Workplace!  

-Mike Hamilton


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Team Chat not jumping to new messages

Hello, 

We recently started using Zoom and was wondering if there was a way to change the settings for the Team Chat/Messaging. Users have reported that the chat does not automatically scroll down to the newest message sent. 

 

Thanks, 

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External chat not merging even after adding the contact?

I was chatting with an external contact but after a week later that's when I added that contact. It opened a new chat window after he accepted. Shouldn't it merge or continue with the original chat? Why can't I merge it? It's showing 2 same names in ... Show more

I was chatting with an external contact but after a week later that's when I added that contact.

It opened a new chat window after he accepted. Shouldn't it merge or continue with the original chat? Why can't I merge it? It's showing 2 same names in my Recents. One with his profile picture in it and one with no picture.  I want to keep the original chat but I also want to see his online status which I can't see in the original chat.

 

Is there a way to merge it in just one chat?

 

 

 


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Channel/Group Reports

is there a report or a way to see what channels/groups you are a member of?

 

zoom version 6.2.6

Resolved! How to unhide zoom channel

I have updated my zoom app to version 5.7.5 (1020). I hid my zoom channel and I am unable to unhide it. Some of the channels show up when someone is added or someone sends a message in it. I searched for the solution on google and they work with olde... Show more

I have updated my zoom app to version 5.7.5 (1020). I hid my zoom channel and I am unable to unhide it. Some of the channels show up when someone is added or someone sends a message in it. I searched for the solution on google and they work with older versions of zoom. Link-How to Hide or Unhide Chat in Zoom - YouTube .I figured out how to bring back the external contacts on my contact list, but not the channel. I even tried to exit and then open the app, it did nothing.


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