I am encountering an issue with one of my channels. The channel is fully visible and functional in the Zoom desktop application, but it does not appear in the Zoom Web Portal.

The channel contains important information, and I need to access it through the Web Portal. Has anyone experienced a similar issue? If so, how did you resolve it?

I’d appreciate any advice or guidance on how to recover or synchronize the channel.

Thank you in advance for your help!

So, maybe you are familiar with other platforms that have teams work workspaces and you're thinking.... I wish Zoom had a way with Team Chat to separate a collection of users and channels.  It's a project, a department, a team, confidential topic or project, sensitive info, and more.....

Why not enable, train, and allow users to create Shared Spaces?  OR maybe Admins create and manage the Shared Spaces.  

I know 11 minutes can seem like an eternity, but I use a VIDEO to break down Zoom Team Chat: Shared Spaces -  what it is, use cases, admin controls, and end user experience.  

Let me know what you think in the comments, throw down some likes! and/or hit me up for additional video requests regarding Team Chat or the Zoom Workplace!  

-Mike Hamilton

I run IT Operations and manage my company's helpdesk (among other things). I am looking for a way to have my Zoom client automatically respond to people in my company who send me messages for tech support. I need them to email our helpdesk mailbox, and not Zoom me and my team all the time when they have an issue. Ideally, it would automatically respond with a challenge response that first directs them to email our helpdesk mailbox if it is a technical issue and if that is what they need (like a hyperlink that opens their mail client with a prefilled To address), Zoom does not deliver their message to me, nor does it notify me of said message. If it is not a tech support issue, then it would allow the user to send me the direct message and show me a notification of a new message. I don't see that Zoom does this natively. Maybe there is a Marketplace App that does this for me? Maybe I need a custom webhook? Maybe Zoom could create this functionality? I think this function would be valuable for large enterprises who use Zoom as their primary UC platform (like my company does).

I have encountered a rare problem that I have never seen before.  
SHAKING NAMES!
Physical Description of the Issue:
TEAM CHAT tab
ZOOM Workspace has 3 fields.  
Left Field - Contacts / Channels
Center Field - Main Window with written chats, images, etc.
Right Field - Calendar

In the Center Field, at the very top you see the Channel name / User name.  
This is "SHAKING".  This does not mean "flickering".  It is a side-to-side movement.  

I have detected this in other channels as well.
SHAKING Channels and Users:
When this is happening, you cannot download or see messages.  The only way to get the message is to "Minimize" the window, wait a second, and then "Maximize" the window again.  The messages/images/documents will appear.  

What's odd about this situation is that it doesn't happen in other channels.  Only random users/channels are affected.  Channels that I have personally created are not affected.  

HELP!  No one in our organization has a solution.  Furthermore, not everyone has this issue.  They may not have reported the issue.  

Device name STC44
Full device name STC44.seg.local
Processor Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz 1.80 GHz
Installed RAM 8.00 GB (7.88 GB usable)
Device ID 5BDABD07-F686-4704-B0E4-1392709DBC65
Product ID 00330-52341-59777-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 10 Pro
Version 22H2
Installed on ‎2/‎26/‎2021
OS build 19045.4894
Experience Windows Feature Experience Pack 1000.19060.1000.0

ZOOM Version:
Version: 6.1.11 (45504)

We want to be able to have automatic channel assignments using info from a user's SAML SSO sign in.

I have created department Channels and am using SAML for assigning the user to that already.

I recently found out that you can't have more than 1 SAML assignment.

Meaning if you do a departmental SAML mapping to a Channel, you can't have a different row for their location and also map to a location-based Channel.

I tried using Group memberships as well and it seems like there is a limitation with that logic too.

So what do people do in this case?
I want to have a user automatically get put in a departmental channel AND a location-based channel.