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Zoom chat window scrolling and jumping around every time new message comes in

AndrewZarbo
Newcomer
Newcomer

‎2024-09-16 11:47 AM

Hi there,

 

I tried using Zoom through my Chrome browser for a virtual training course recently, but the chat window kept jumping around and scrolling up (sometimes to the top of the chat) every time a new message comes in. I can't use my work laptop so I have to use my personal Chromebook, but it appears the Zoom for Chromebook app does the same thing. It's totally infuriating and completely unusable, and even trying to scroll back down to the latest message, or trying to reply to a message in the middle somewhere, is glitchy and jumps me around even worse. Being able to use the chat in these particular courses is extremely helpful, and I feel like I'm missing a lot by this issue.

 

Also, my settings are already set to "scroll to latest unread message", which is what I read to do in another article on here, and it's still not working.

 

Anything I can do to fix this or am I SOL?

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