I have created a free account (with CC verified) and added 59 users. I have also activated all 59 accounts. I'm unable to see them under company contacts list. (company contacts did show up a couple of times last week, but 99% of the time, the entire internal contacts section is missing)

I have tried on different computers, mobile phones, etc and it's the same. 

When I try to invite one of these 59 people (invite a zoom user to connect button) - it says xxxx is already your contact

Hi, I'm new to zoom. I have created a FREE company account (with CC verified) and added multiple users. (Admin->User management->users) and activated their accounts. 

When I log in to my account, most of the times, I cannot see the company contacts list. It does show up sometimes, but it's not there 90% of the time. I have checked on multiple devices and it's the same for all the users I added. (added the users 24 hours ago)

I can see them in my chats, I can also see them if I star them (under the starred contacts list). But they are missing in the contacts section. 

I have checked this in Zoom Workplace 6.3.11 (60501) - Win 11 and in the web version. 

How do I fix this ?

Working: https://imgur.com/a/ZoIy5j1 

Not working: https://imgur.com/a/BLQdNyU 

Thank you  

Hi there,

my company uses Zoom as a chat for internal communications. Sometimes it happens that the zoom on my Windows 11 PC is apparently operational but in reality I am offline for other colleagues. Colleagues write to me but for them I am offline even if for my zoom I am online. The only way to solve the problem is to become reachable again with the chats and restart zoom. This happens about every 2 or 3 hours even with the PC in use. Zoom is updated and connected with a Lan cable. Thank you so much.

In v5.10.0 of Zoom, a feature was added "Folders for grouping chats and channels".  This is a great feature and I took to it right away organizing people into folders.  However, if you do this, and then try to access those contacts on your mobile device, the folders and the contacts do not show up.  The only way to get someone to show up on the mobile device is to "star" them.  Is there a plan to update the mobile app to include these folders?  

If I star someone on the mobile app that is already in a folder on the desktop, they stay in the folder on the desktop and there is a choice to "unstar" them.  This is not a good alternative. 

When focussed in the chat line, i cannot press AltGr + U for the letter "ü" with the EurKey Layout.

Zoom overwrites the Hotkey, but it is not to be found in the settings to disable it.

When pressed outside of zoom or with another element in zoom focussed (chat window, search bar) 

the hotkey is working fine. Just when the chat input line is focussed, Zoom overwrites the windows keyboard layout.