Hi there,

my company uses Zoom as a chat for internal communications. Sometimes it happens that the zoom on my Windows 11 PC is apparently operational but in reality I am offline for other colleagues. Colleagues write to me but for them I am offline even if for my zoom I am online. The only way to solve the problem is to become reachable again with the chats and restart zoom. This happens about every 2 or 3 hours even with the PC in use. Zoom is updated and connected with a Lan cable. Thank you so much.

When focussed in the chat line, i cannot press AltGr + U for the letter "ü" with the EurKey Layout.

Zoom overwrites the Hotkey, but it is not to be found in the settings to disable it.

When pressed outside of zoom or with another element in zoom focussed (chat window, search bar) 

the hotkey is working fine. Just when the chat input line is focussed, Zoom overwrites the windows keyboard layout.

Hello Zoom Team and Community,

I would like to propose a feature enhancement for Zoom's chat functionality that I believe could significantly improve communication efficiency for users: Read Receipts, similar to the blue ticks in WhatsApp.

This feature would indicate when a recipient has read a message, providing clarity and accountability in conversations. It would be especially beneficial in professional settings where timely responses are crucial, as it eliminates ambiguity about whether a message has been seen or overlooked.

I cannot find an answer to this, but if I did miss a solution, kindly point me to it.

Since about mid August of 2024, Link Previews are not being displayed in Team Chats. When a video link is posted, the thumbnail and video title are not showing up. There has been no changes that I am aware of to the account settings.

I have tried turning on the 'Enable advance chat encryption" ... and then selecting "Enable Hyperlink Preview" when it appears and saving the change, it does encrypt the chats, but still no change in regards to the previews.

Is there a setting I am missing, or has something changed globally that I am not aware of?

Thank you in advance,

Is there some way to pin a message in the chat so whenever someone joins late, they'll be able to see a pinned message in chat no matter how far up or down they scroll? If this isn't a feature, this really should have been implemented a while back. If it is an option, I am apparently oblivious to it. Any help would be appreciated! TIA!

We've been using the channel features for a few years to communicate with our agents. Today, no one is seeing messages or replies posted in the channel by other members or admins. I updated Zoom to version 6.2.6 and asked agents to do the same but it didn't fix the issue. I've also checked the settings for the channel and nothing is out of place.
Private chats are working, but using the private channel is critical for us.

I can't see my zoom workplace on my PC. I can't find a place to share or sign in . I can't access it from my computer. So when links are shared I have to edit on my IPad and I would rather the PC.  What am I doing wrong? where do I go to sign into our work area? Why does it only work on my phone and IPad?