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Important updates from Zoom Support:
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  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Recent Activity

Turning off Team Chat or Team Chat notifications

I can't stand Team Chat.Ideally, I'd be able to disable Team Chat entirely—my team and I have absolutely no use for it, and I've gone as far as requesting nobody comment during meetings in the in-meeting chat to avoid further notifications. At the ve... Show more

I can't stand Team Chat.Ideally, I'd be able to disable Team Chat entirely—my team and I have absolutely no use for it, and I've gone as far as requesting nobody comment during meetings in the in-meeting chat to avoid further notifications.

 

At the very least, I want to at least turn off the red notification bubble on the dock icon—I have enough already that are actually important, and having 99+ notifications on the Zoom icon is really not helpful.

 

The only solution I've found is signing out entirely, which is annoying due to the NEW "You are chatting as a guest" notification which blocks the first messages in the in-meeting chat. (attached)

 

Would love a solution to this—I am frustrated beyond belief by this new "feature". Please stop fixing things that are not broken.


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The Vicious Direct Message Circle

At some point early in my meeting today, either I or this other person sent a direct message which has started a chain reaction. Now every time I try to talk in chat I send a direct message to him and vice versa. Each time this happens, it doesn't ma... Show more

At some point early in my meeting today, either I or this other person sent a direct message which has started a chain reaction. Now every time I try to talk in chat I send a direct message to him and vice versa. Each time this happens, it doesn't matter that we've switched to the main Meeting group chat, the system automatically switches us back. We keep trying to break the chain but one or the other of us manages to miss that we last received a direct chat. If you're thinking this is easy to resolve, under normal circumstances that would be true but this is an active class with constant chatting going on from nearly 50 people. There's supposed to be a block option but it's missing from the menu in our direct chat.

 

I'd like to know if there's a way for me as a user to set the Meeting group chat as the default channel which would stop me from responding to this person's direct chats. Or if there's anything else I can do. We are graded on participation and the teacher has to believe I'm simply not participating even though I have been very active. This is very frustrating.


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Unable to accès recordings and transcriptions

Hello, I am experiencing an issue with accessing my recordings and transcriptions in Zoom. When I navigate to the Recordings & Transcriptions section from the left menu, the page never loads, making it impossible for me to manage or delete my recordi... Show more

 

Hello,

 

I am experiencing an issue with accessing my recordings and transcriptions in Zoom. When I navigate to the Recordings & Transcriptions section from the left menu, the page never loads, making it impossible for me to manage or delete my recordings.

 

I have already tried:

• Clearing my browser cache and cookies

• Using different browsers and devices

• Restarting my internet connection

 

Despite these attempts, the issue persists. Could you please assist me in resolving this so I can access my recordings?

 

Thank you for your help.

 


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Disable type ahead hints / suggestions

How do I disable typing suggestions. It's distracting and annoying while trying to type. I turn this off in other apps, but I cannot seem to find out how to turn it off here. It started popping up after the latest updates.

Chat Error Message - Chat Disabled due to large number of participants

I am getting the message below Meetings have under 40 participants - not large Have not gotten this previously Anyone else experiencing? Any solutions? Messages addressed to meeting group chat will also appear in the meeting group chat in Team ChatDu... Show more

I am getting the message below     Meetings have under 40 participants - not large   Have not gotten this previously   Anyone else experiencing?     Any solutions?

 

Messages addressed to meeting group chat will also appear in the meeting group chat in Team Chat

Due to the large number of participants in this meeting system messages for those who joined or left have been disabled  


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Turn off status message banner

Is it possible to permanently turn off someone else's status message? This never used to be there, is this part of an update? I keep clicking the X to the right but the Status message keeps coming back. I don't want to see the status message as it is... Show more

Is it possible to permanently turn off someone else's status message? This never used to be there, is this part of an update? I keep clicking the X to the right but the Status message keeps coming back. I don't want to see the status message as it is irrelevant as some people do not use it as status message. I have removed the status message in the screenshot below but it pops up in a grey banner at the bottom of the screen where the text I have put "some text here...." 

Untitled.png


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Resolved! Logged out & settings reset to default each time app is launched

Dell laptopDebian 12.9 amd64Zoom Workplace 6.3.6SSO sign-in (Okta) Every time I quit the app and restart it, I am met with a Zoom login prompt and my Settings are reset to default, even though I check the box on the login screen to keep me signed in.... Show more

Dell laptop

Debian 12.9 amd64

Zoom Workplace 6.3.6

SSO sign-in (Okta)

 

Every time I quit the app and restart it, I am met with a Zoom login prompt and my Settings are reset to default, even though I check the box on the login screen to keep me signed in. As for settings, all are reset to default each time I launch the app and log in.

 

For example, I can set the following:

General : Ask me to confirm when I leave a meeting: no

Video : Original ratio: yes, HD: yes, Mirror my video: no, Turn off my video when joining meeting: yes

Audio : Automatically join audio by computer when joining a meeting: yes

Team Chat : Show my status as Away when I am inactive for __ minutes: no

 

I close the settings window and these preferences are preserved for days and through multiple meetings, as long as I leave Zoom running. I can even sign out and back in, and settings are preserved as long as I didn't quit the app. But if I close Zoom and reopen the app, I have to sign in again and all of these settings are back to default. Is this expected behaviour? I don't think so, but I don't know how to correct it so that I can stay signed in and my settings are preserved across multiple launches of the app.


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Personal emotes

I was using zoom the other day, and you know the team chat emotes that can be added. I thought what if you could add some to your Rollie o you can type them in any chat without having to add them

Issue with using My Computer for team meeting chat files

I am an Admin for a Zoom workplace pro account. I had team chat enabled to allow users to use the chat and to attach files. All other options were available to use such as google drive however the my computer option was greyed out for everyone includ... Show more

I am an Admin for a Zoom workplace pro account. I had team chat enabled to allow users to use the chat and to attach files. All other options were available to use such as google drive however the my computer option was greyed out for everyone including me the host. There is no information in the help section regarding this issue and was wondering if anyone had any ideas or a particular setting that would cause this issue? 


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