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Resolved! Logged out & settings reset to default each time app is launched

Dell laptopDebian 12.9 amd64Zoom Workplace 6.3.6SSO sign-in (Okta) Every time I quit the app and restart it, I am met with a Zoom login prompt and my Settings are reset to default, even though I check the box on the login screen to keep me signed in.... Show more

Dell laptop

Debian 12.9 amd64

Zoom Workplace 6.3.6

SSO sign-in (Okta)

 

Every time I quit the app and restart it, I am met with a Zoom login prompt and my Settings are reset to default, even though I check the box on the login screen to keep me signed in. As for settings, all are reset to default each time I launch the app and log in.

 

For example, I can set the following:

General : Ask me to confirm when I leave a meeting: no

Video : Original ratio: yes, HD: yes, Mirror my video: no, Turn off my video when joining meeting: yes

Audio : Automatically join audio by computer when joining a meeting: yes

Team Chat : Show my status as Away when I am inactive for __ minutes: no

 

I close the settings window and these preferences are preserved for days and through multiple meetings, as long as I leave Zoom running. I can even sign out and back in, and settings are preserved as long as I didn't quit the app. But if I close Zoom and reopen the app, I have to sign in again and all of these settings are back to default. Is this expected behaviour? I don't think so, but I don't know how to correct it so that I can stay signed in and my settings are preserved across multiple launches of the app.


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Personal emotes

I was using zoom the other day, and you know the team chat emotes that can be added. I thought what if you could add some to your Rollie o you can type them in any chat without having to add them

Turning off Team Chat or Team Chat notifications

I can't stand Team Chat.Ideally, I'd be able to disable Team Chat entirely—my team and I have absolutely no use for it, and I've gone as far as requesting nobody comment during meetings in the in-meeting chat to avoid further notifications. At the ve... Show more

I can't stand Team Chat.Ideally, I'd be able to disable Team Chat entirely—my team and I have absolutely no use for it, and I've gone as far as requesting nobody comment during meetings in the in-meeting chat to avoid further notifications.

 

At the very least, I want to at least turn off the red notification bubble on the dock icon—I have enough already that are actually important, and having 99+ notifications on the Zoom icon is really not helpful.

 

The only solution I've found is signing out entirely, which is annoying due to the NEW "You are chatting as a guest" notification which blocks the first messages in the in-meeting chat. (attached)

 

Would love a solution to this—I am frustrated beyond belief by this new "feature". Please stop fixing things that are not broken.


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Issue with using My Computer for team meeting chat files

I am an Admin for a Zoom workplace pro account. I had team chat enabled to allow users to use the chat and to attach files. All other options were available to use such as google drive however the my computer option was greyed out for everyone includ... Show more

I am an Admin for a Zoom workplace pro account. I had team chat enabled to allow users to use the chat and to attach files. All other options were available to use such as google drive however the my computer option was greyed out for everyone including me the host. There is no information in the help section regarding this issue and was wondering if anyone had any ideas or a particular setting that would cause this issue? 


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Chat email address: no option in Zoom client to add?

Hi there, I was very excited to see that Zoom now has this feature to allow email to pipe to chat channels: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0076875#h_4032347733321724744556652 However, despite verifying that I have t... Show more

Hi there,

 

I was very excited to see that Zoom now has this feature to allow email to pipe to chat channels: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0076875#h_4032347733321724744556652

 

However, despite verifying that I have the appropriate client version (both Windows and iOS), I don't see an option in either client to perform this. I also verified that nothing settings-wise (both at the Account and Group-level) would prevent me from doing this.

 

I do know that we have Advanced Chat Encryption enabled for our account, though I don't see this feature listed as a limitation to the feature. I also know that, settings-wise, we have other security measures enabled, such as preventing non-corporate domains from communicating with our tenant.

 

Might some other setting be preventing this?

 

Thank you in advance. 


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Chat Box

My chat box must have a glitch in it.  It automatically sends empty chat boxes to the group from me even though I didn't send them

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MacOS PDF preview

Not sure what changed, I think it was a recent update, but anyway, we used to be able to click PDF files in chat and they would just open up. Now a window pops up and says that Zoom can't preview a PDF file. Is there a way to get the old behavior bac... Show more

Not sure what changed, I think it was a recent update, but anyway, we used to be able to click PDF files in chat and they would just open up.

 

Now a window pops up and says that Zoom can't preview a PDF file. Is there a way to get the old behavior back?


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Shared space function disappeared from the owner of the account

I am the owner of a company account with the highest price but didn't receive help within one day so asking here. We are about to start using team chat and I have ran some tests with it. However, for some reason and some settings my account is disabl... Show more

I am the owner of a company account with the highest price but didn't receive help within one day so asking here. We are about to start using team chat and I have ran some tests with it. However, for some reason and some settings my account is disabled from creating shared space both in the desktop app and on browser where as admins have this function. Obviously I can create a fake account, make me and admin and solve the problem with that but would be nice to get the feature back. Every setting seems to be OK and as I've used hours already to this starting to get really frustrated. Any ideas where is the problem?


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Chat spelling & grammar does not stay disabled after manually setting it

I cannot seem to find a way to make my spelling & grammar settings remain set, or have a global setting for disabling these for all chats. I go chat by chat and disable the grammar & spelling given I find it a bit annoying, but after a while everythi... Show more

I cannot seem to find a way to make my spelling & grammar settings remain set, or have a global setting for disabling these for all chats.

 

I go chat by chat and disable the grammar & spelling given I find it a bit annoying, but after a while everything goes back to preset (all checked = acitve).

 

Any thoughts on this?

 

Thanks,

Diego


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Chatbox size

Hello,I use a Samsung Galaxy Tab S9 FE for Zoom meetings(version 6.2.11.25892), and I am facing an issue with the chat box feature. Every time I open the chat box, it takes up the entire screen, which completely hides the speaker's video. As I attend... Show more

 

Hello,

I use a Samsung Galaxy Tab S9 FE for Zoom meetings(version 6.2.11.25892), and I am facing an issue with the chat box feature. Every time I open the chat box, it takes up the entire screen, which completely hides the speaker's video. As I attend classes daily on Zoom, being able to type in the chat while still viewing the speaker's screen, would be incredibly helpful.

Currently, I am unable to move the chat box to the right side or adjust its size, which creates unnecessary hassle.I already looked into common solutions, like finding an older version or anything in settings to change, buy nothing helped. If there is any way I could resolve this issue, please let me know. Additionally, if an older version of the app supports this feature, I would appreciate your guidance on how to access it.

 

Thank you for your attention to this matter. I look forward to your response.

 

 

 

 


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