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Recent Activity

black boxes when using an apple mac

Hi When my co-host shares his screen, any zoom popups displays as black boxes on his screen for his viewers. He is using an Apple Mac with Parallels. How can I stop this please?

 

Many thanks

Keith

文字起こし保存のボタンが無い

ウェブ版のミーティングを使用しています。

会議中に文字起こしを行っていますが、トランスクリプト部分に「文字起こしを保存する」というボタンはありません。

なにが原因でしょうか?

 

reply-icon Latest Reply - 

webinar

Привет, я собираюсь провести вебинар, который мне нужно записать и сохранить. У меня есть несколько вопросов, пожалуйста, дайте мне совет. 1. Как мне закрыть количество участников? 2. Как сделать видео максимально качественным? Можно ли добавить како... Show more

Привет, я собираюсь провести вебинар, который мне нужно записать и сохранить. У меня есть несколько вопросов, пожалуйста, дайте мне совет.
1. Как мне закрыть количество участников?
2. Как сделать видео максимально качественным? Можно ли добавить какое-либо стороннее приложение для улучшения видео?
3. Что означает Video SDK в Zoom и что он делает?
4. Нужно ли мне переходить на план вебинара или мне следует продолжить с планом конференции?

Заранее спасибо за вашу помощь.

 


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Can't figure out how to change zoom (too closeup) on my 2024 Macbook pro

Super frustrated that on this new Macbook pro - when I join a Zoom now, the video is ultra zoomed in, and I can't figure out how to Zoom out. This does not happen in Google Meets, so it seems like a Zoom-specific issue. I've tried enabling Option+Com... Show more

Super frustrated that on this new Macbook pro - when I join a Zoom now, the video is ultra zoomed in, and I can't figure out how to Zoom out.  This does not happen in Google Meets, so it seems like a Zoom-specific issue.  I've tried enabling Option+Command and the "minus" key on my laptop, but the farthest I can go is way too big still.  

 

Help please!


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Zoom app life time license payment to be confirmed

I am facing issue while installing the new app it always ask put the payment method for subscription even if i am trying to install free app from app store what is the issue i need urgent assistancei have requested with apple support team they are sa... Show more

I am facing issue while installing the new app it always ask put the payment method for subscription even if i am trying to install free app from app store what is the issue i need urgent assistance

i have requested with apple support team they are saying you have pending payment with zoom, 99 AED for life time license , you have to pay first and then you can use app store, can you please ask your customer service representative to contact me so i can explain everything in detail 


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The System Administrator has set policies to prevent this installation....

I have my Zoom VDI Workplace V6.1.13 installed and I am upgrading the version from my tenant.... the channel on the tenant is set to the latest version 6.2.11.... The application sees that there is an update pending as the registry is pointing to the... Show more

I have my Zoom VDI Workplace V6.1.13 installed and I am upgrading the version from my tenant.... the channel on the tenant is set to the latest version 6.2.11....  The application sees that there is an update pending as the registry is pointing to the correct channel in the tenant....
When I reboot the Vmware VDI or close down Zoom in the system tray and re-open Zoom it should automatically update the version, but I am receiving the message:
The System Administrator has set policies to prevent this installation....
It's like the installer is no longer allowing a standard user to install the update, or the user has no rights to uninstall the current version...
Anyone have any ideas?

Any help greatly appreciated.


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reply-icon Latest Reply - 

having 2 accounts

Hi,

I'd like to know if it's possible to keep my basic account and open another with a paying plan

 

reply-icon Latest Reply - 

Participant Whiteboard Pen Jumping

When I am sharing whiteboard and editing live, participants' pen edits to my whiteboard jump from the original place the pen is placed. This issue started after I completed the latest update and is preventing my online teaching business without this ... Show more

When I am sharing whiteboard and editing live, participants' pen edits to my whiteboard jump from the original place the pen is placed. This issue started after I completed the latest update and is preventing my online teaching business without this functionality corrected. Has anyone else experienced this or know how to fix it?


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Meetings only showing a day at a time on home screen

I used to be able to view all upcoming meetings on my home screen, but now I can only see them day by day and have to manually go to that particular day.

 

I want to be able to see my upcoming meetings at a glance, how do I get back to that?

 

Thanks.

Zoom crashing computer blue screen

Hi, does anyone have any idea why my zoom crashes mid meeting and causes my computer to blue screen? It has happened the last 3 times I have been hosting meetings. Not only is it embarrassing but it takes about 10 mins to get back online. I have had ... Show more

Hi, does anyone have any idea why my zoom crashes mid meeting and causes my computer to blue screen? It has happened the last 3 times I have been hosting meetings. Not only is it embarrassing but it takes about 10 mins to get back online. I have had hardware checked and apparently ok. My laptop is only 6 months old, I upgraded specifically so I wouldn't have zoom issues. It is a HP but zoom keeps failing. I have tried uninstalling and reinstalling. I have updated Logitech webcam software, I don't have anything else running when I am online, and still after about 10 minutes each time it gives my computer a blue screen. Any assistance, tips, ideas to try or advice would be greatly appreciated. Thank you.


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