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Resolved! Disable two-step protection.

Hello, I'm trying to disable two-step verification, but nothing I do seems to work.I followed the steps below to enable and disable it:- Log in to the Zoom web portal as an administrator.- In the navigation menu, click Advanced, then Security.- Under... Show more

Hello, I'm trying to disable two-step verification, but nothing I do seems to work.

I followed the steps below to enable and disable it:

- Log in to the Zoom web portal as an administrator.

- In the navigation menu, click Advanced, then Security.

- Under Security, click the Sign in with two-step verification toggle to enable or disable it.

It's disabled, but Zoom still asks for the second code when I log in, the second step of the verification.


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Mac os is current v10.15.7 but Zoom needs v11.0?

Hi! I uploaded and installed Zoom v6.0.2 from their website on my mac os 10.15.7 twice now, but when i try to open it, it tells me that it needs os 11.0 or later to work with Zoom v 6.0.2, so is there another Zoom version that will work? When I tryin... Show more

Hi! I uploaded and installed Zoom v6.0.2 from their website on my mac os 10.15.7 twice now, but when i try to open it, it tells me that it needs os 11.0 or later to work with Zoom v 6.0.2, so is there another Zoom version that will work? When I trying to update my os it says that it's current?


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Shared Spaces

if you create a Shared Space and choose one of the default channels you have created (where every member of the organization is in the default channel) to add the members, does the Shared Space get updated each time a new employee is added to the def... Show more

if you create a Shared Space and choose one of the default channels you have created (where every member of the organization is in the default channel) to add the members, does the Shared Space get updated each time a new employee is added to the default channel?


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ZOOM Default DOwnload Naming Convention

How does Zoom name files beginning with GMT? Do the digits after meaning anything? It is weird that it uses so generic file names which makes them to identify FOR EXAMPLEG M T | A B C D E F G H - I J K L M N _ Recording DO THE Numbers A - N represent... Show more

How does Zoom name files beginning with GMT?  Do the digits after meaning anything?  It is weird that it uses so generic file names which makes them to identify 

FOR EXAMPLE

G M T  |  A B C D E F G H - I J K L M N _ Recording 

DO THE Numbers A - N represent anything such as timestamps, recording IDs, or anything useful or is it Random?   I have a bunch of downloaded meetings in a folder and trying to identify which is which.


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DP output settings

Hi team, I am running zoom on Crestron UC-Engine. I am taking three outputs to three displays. One output is taken from HDMI and it is working fine. The other two output is taken from the DP port and is connected to the displays using DP-to-HDMI cabl... Show more

Hi team, I am running zoom on Crestron UC-Engine. I am taking three outputs to three displays. One output is taken from HDMI and it is working fine. The other two output is taken from the DP port and is connected to the displays using DP-to-HDMI cable, but the content is not getting streamed. Just wanted to know if there is any settings to changed for taking DP port output. Your support on this will be valuable.


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HOW TO RETRIEVE CHAT DISCUSSION

Is there a way to retrieve a chat after I have left the meeting and the meeting has been closed? 

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Home/Today panel cannot be hidden in Zoom Workplace for Windows

In the current Windows version of Zoom Workplace, the Home/Today panel on the right side cannot be hidden. It can only be expanded, not collapsed. There is no collapse button, no menu option, and no way to disable it. This blocks the workspace in Tea... Show more

In the current Windows version of Zoom Workplace, the Home/Today panel on the right side cannot be hidden. It can only be expanded, not collapsed. There is no collapse button, no menu option, and no way to disable it. This blocks the workspace in Team Chat and reduces usability. The panel needs to be collapsible, just like in earlier versions. Please restore the ability to hide it.


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Zoom not connecting/offline status

Hello, Since yesterday's global issue with AWS, one of our Windows Zoom clients has not been able to connect at all. It says it is offline, and I am unable to change my status; when I try to change my status, it just gets stuck on "connecting." Every... Show more

Hello,

 

Since yesterday's global issue with AWS, one of our Windows Zoom clients has not been able to connect at all. It says it is offline, and I am unable to change my status; when I try to change my status, it just gets stuck on "connecting." Every other PC in the office is working fine.

 

I have done the following so far, but nothing has worked:


- Updated to the latest version

- Uninstalled Zoom, used cleanzoom.exe, then installed v6.4.12
- Uninstalled Zoom, used cleanzoom.exe, then installed v6.1.11
- Uninstalled Zoom, used cleanzoom.exe, then installed v5.17.5
- Deactivated local Antivirus
- Flushed DNS on local PC, released and renewed IP address
- Used VPN to change location to same country, another country and also to USA 
- Tested client using the Network Connectivity Tool, every test passes without any issue
- Shut down the PC fully and turned back on, as well as restart
- Installed all Windows updates and latest BIOS firmware

I'm not sure what else I can do at this point besides replace the computer. Everything else on the computer is working perfectly fine, so it can't be the PC, our internet connection, router/network, etc.


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whiteboard trouble: 2 people can't use the same whiteboard

I'm taking a language class from a teacher in Japan (I'm in the States). I'm the host ( I have the pro plan) and so far only she can write on the whiteboard. If I share my whiteboard, she can't see the tools and vice versa. Even if I make her the co-... Show more

I'm taking a language class from a teacher in Japan (I'm in the States). I'm the host ( I have the pro plan) and so far only she can write on the whiteboard. If I share my whiteboard, she can't see the tools and vice versa. Even if I make her the co-host, only one of us can see the tools and use the whiteboard all during our class time. On line it says that all participants should be able to use the whiteboard. I checked and the "disable annotation for others' is not selected, so the annotation ability should be on.

 

Can you please help me? Thank you.


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When native Windows 11 ARM64 support for Zoom?

When will Zoom get native WIndows 11 ARM64 support for the Snapdragon X Plus and Elite chips?

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