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This is weirdly only affecting some of our Zoom Rooms, not all. I try to launch the controller of a room from the admin portal, but get hit with the attached "Cannot connect to Zoom Rooms" screen. Any ideas on why this may be the case?
Hi Team
Can the default interval of 30 minutes for Zoom proactive Alerts can be further reduced to let's say 5 minutes ?
Configuring alerts and notifications for Zoom Meetings and Webinars - Zoom Support
Regards
Dishan
Hello,
How can I add my external clients Zoom Rooms to my Contacts, so I can more easily give them access to meetings I start in my Zoom Room?
Thanks.
Ron
Dear Team,
We purchased the ZOOM ROOM licenses long back in my account and still my account is showing basic.
I am experiencing difficulty in enabling virtual backgrounds on the Zoom application for Ubuntu Linux (Version 5.17.1). Despite the computer being capable (as proven by successful background modifications in Microsoft Meetings), I cannot achieve the same in Zoom. Attempts Made: Searched for the ZoomMedia.ini file, including in /etc/zoomvdi/ and ~/.zoom, but it was not present.
Tried the find command (sudo find / -name ZoomMedia.ini) without locating the file.
Considered creating a ZoomMedia.ini file, but lacked specific configuration details for virtual backgrounds.
Could somebody please provide guidance on how to enable virtual backgrounds in Zoom on Ubuntu Linux? Specific instructions on locating or creating the ZoomMedia.ini file, if necessary, would be highly appreciated.
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Having issues with Zoom Rooms on a newly installed Dell Optiplex. We never reach the main screen, when the application starts we get a blue screen that says "Connecting" and has a spinner to show that it is loading. This spinner freezes shortly after it starts and we are stuck on the "Connecting" screen. We have left this for over 24 hours to see if it's a slow connection issue, but it stays on this. The only thing we can do is CTRL+ALT+DEL to exit out, as any buttons on the screen do not work. We have tried reinstalling (both 64 ad 32 bit versions), changing the DNS on the machine, flushing the dns on the screen, removing all USB devices from the machine, tried over different internet connections but all have the same issue. Attempted to downgrade as well, however the downgrade process doesn't seem to work. Noticed a few posts on here having similar issues, so don't think it's an issue with our setup, but at the same time I can't see any issues on the Zoom status page. Anyone have an idea for fixes?
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As I am updating hardware across our Zoom rooms, i am noticing its hit or miss with Crestron devices connecting to ZDM. I can have a site where 8 out of 10 connect, with the remaining 2 not connecting. This after updating firmware and rebooting. I just finished a site with 26 schedulers and non will connect. And the site has a controller that previously connected to ZDM. Crestron really did not have an answer for me.
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I am experiencing an issue with the Zoom Room Controller application on my Logitech Tap IP device. The icons for Microsoft Teams Join and Google Meet Join are not appearing on the controller interface. The only icon that is currently visible is for Webex. I have already enabled the necessary configurations in both the account settings and room settings to support interoperability for Zoom Rooms, as per the guidelines provided. Despite this, the issue persists. Zoom room version : 5.16.5 Could you please assist me in resolving this problem? I look forward to your prompt response.
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We're setting up a new room where the projector should be turned on or off from the touch panel, but if the device profile uses a public IP (i.e.: not a RFC1918 one) after a few seconds the error "Public IP is forbidden" appears. This does not happen in a similar setup in a different university (same company and hardware). What could be causing this? Our Zoom "super admin" says there are no options allowing or forbidding public IPs for Room Devices. Are there special firewall rules to use (external to internal; we have no restriction on that LAN for outgoing connections)? Thanks for your help. Luca Polo - University of Padua - Italy
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