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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Zoom Rooms Installer x64 5.15.7.3094 MSI setup hangs

When installing or upgrading Zoom Rooms Installer x64 5.15.7.3094 MSI (zoomrooms-5.15.7.3094-x64.msi) on Windows 10 22H2 PCs, the setup/install hangs and never completes. I've eliminated several security agents as the cause by uninstalling the agents... Show more

When installing or upgrading Zoom Rooms Installer x64 5.15.7.3094 MSI (zoomrooms-5.15.7.3094-x64.msi) on Windows 10 22H2 PCs, the setup/install hangs and never completes. I've eliminated several security agents as the cause by uninstalling the agents before attempting to install Zoom Rooms Installer. We use an enterprise deployment tool called Tanium, and all installs/upgrades run as the NT AUTHORITY\SYSTEM account.

 

The installation command line is:

C:\WINDOWS\System32\msiexec.exe /i "C:\Program Files (x86)\Tanium\Tanium Client\Tools\SoftwareManagement\data\temp\tasks\Deployment_89_task_141\zoomrooms-5.15.7.3094-x64.msi" /qn /norestart ALLUSERS=1 ACCEPTGDPR=true SILENT=true /lvx* "C:\<proprietary folder>\logs\Zoom-Rooms-Installer-5.15.7-20230923150010-install-silent-Setup.log"

 

The install hang does not occur on every PC and about 50% of them succeed. I'm stuck at trying to figure out why the setup is hanging. Please help!

 

The entire MSI log is attached as "Zoom Rooms Installer x64 5.15.7.3094 MSI Setup Hang Log.pdf". The last line in the "Hang" log is where the hang occurs and there is no further logging after that. The C:\jenkins\ folder does not exist on any of our PCs, even those where the installation succeeds.  I've also attached an example log file (Zoom Rooms Installer x64 5.15.7.3094 MSI Setup Success Log.pdf) where the install was successful, for comparison.

 

All assistance will be much appreciated!

Scott

 


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Video display routinely displays one as blacked out

We have a Logitech Tap IP controller and Windows 10 device connected to a television for meetings in our conference room. During these meetings some attendees that are viewed on the television show up as black boxes. If asked to reset their camera, t... Show more

We have a Logitech Tap IP controller and Windows 10 device connected to a television for meetings in our conference room. During these meetings some attendees that are viewed on the television show up as black boxes. If asked to reset their camera, their position in the meeting changes and sometimes another person's feed goes black. The attendee can see everything just fine on their end. We've updated all of our software and firmware on each device. The only thing I've noticed is that the Windows 10 device is running a 32-bit version of 5.16.5, rather than 64-bit. Would that be an issue?


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Resolved! Zoom Room's Recording's Question

This may have been answered already but I struggled to find it. If a Zoom Room is the host of a meeting and it clicks record it prompts if you would like to email the recording to an email address. If there is another Zoom Room in the same meeting an... Show more

This may have been answered already but I struggled to find it.

 

If a Zoom Room is the host of a meeting and it clicks record it prompts if you would like to email the recording to an email address. If there is another Zoom Room in the same meeting and it is given host/co-host and it starts the recording it does not prompt for an email but just puts it in the cloud for Administrators to grab. Is there a way that Zoom Rooms that did not create the link are able to get that email pop up upon pressing the Record button?


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Resolved! Zoom Room Control rules to turn off projector after meeting

I've got the controls working on the Zoom controller to turn the projector on and off manually, but I'm trying to create rules to turn the projector off after a meeting has concluded and I can't for the life of me get it to work. I tried using the ex... Show more

I've got the controls working on the Zoom controller to turn the projector on and off manually, but I'm trying to create rules to turn the projector off after a meeting has concluded and I can't for the life of me get it to work. I tried using the example JSON as a template to edit my room JSON, but it kept throwing syntax errors.

Here's my JSON (Edited out anything identifying):

 

{
  "about": {
    "app": "Org",
    "version": "V1",
    "url": "website",
    "created": "Wed, 01 Nov 2023 20:29:36 GMT"
  },
  "adapters": [
    {
      "model": "GenericNetworkAdapter",
      "ip": "tcp://ipaddress:port",
      "ports": [
        {
          "id": "projector",
          "name": "Projector Power Control",
          "methods": [
            {
              "id": "power",
              "name": "Power Control",
              "command": "op power.%",
              "params": [
                {
                  "id": "poweron",
                  "name": "Power On",
                  "value": "on"
                },
                {
                  "id": "poweroff",
                  "name": "Power Off",
                  "value": "off"
                }
              ],
              "type": "actions"
            }
          ]
        }
      ]
    }
  ],
  "styles": [
    "1.icon=icon_projector"
  ],
  "rules": {
    "meeting_started": [],
    "meeting_ended": [
      "projector.power.off"
    ],
    "zr_meeting_ring_started": [],
    "zr_meeting_ring_ended": [
      "projector.power.off"
    ],
    "microphone_muted": [],
    "microphone_unmuted": [],
    "video_started": [],
    "video_stopped": [],
    "operation_time_started": [],
    "operation_time_ended": [
      "projector.power.off"
    ]
  }
}

 


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Can a Zoom host be running in the background using Fast User Switching on macOS 14?

I would like to host a Zoom as one user on a Mac and put it into the "background" by Fast User Switching to a different user on the same Mac. Will this work reliably or will macOS 14 "pause" or otherwise fuss with the inactive user that hosted the co... Show more

I would like to host a Zoom as one user on a Mac and put it into the "background" by Fast User Switching to a different user on the same Mac. Will this work reliably or will macOS 14 "pause" or otherwise fuss with the inactive user that hosted the conference?

 

Yes, I know I could try it but I'm afraid that I would not discover all of the edge cases since I don't really know what Mac does when you switch users without logging out. 

 

Thanks,

Adrian


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Resolved! Cisco WebEx Room and Zoom DTMF Commands

I am attempting to build a Macro within my Cisco Room Systems and am not sure how to get the information I need and hoping this community can help.We will be using Zoom with the Hybrid Calendar OBTP to join meetings.The issue I am facing is when join... Show more

I am attempting to build a Macro within my Cisco Room Systems and am not sure how to get the information I need and hoping this community can help.

We will be using Zoom with the Hybrid Calendar OBTP to join meetings.The issue I am facing is when joining a meeting, currently you must hit

  1. Show/Hide Non Video Participants
  2. Show/ Hide Name Labels
  3. Manually enter the passcode from the invite.

 

I would like to bake all of this in so that when a user joins the call, all of this happens suppressed and there is no extra user interaction on the system.

Question:
What are the DTMF commands for these items? All the articles I am finding do not have the first 2 on my list.


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Best practice for sharing different videos to different Zoom Rooms simultaneously

Good morning, all. I am producing a hybrid conference in January which will have five simultaneous workshop breakouts in Zoom Rooms. As part of these workshop presentations, I need to play pre-recorded videos that will need to begin at various times ... Show more

Good morning, all. I am producing a hybrid conference in January which will have five simultaneous workshop breakouts in Zoom Rooms. As part of these workshop presentations, I need to play pre-recorded videos that will need to begin at various times i.e. presenter in Zoom Room 3 needs their video to start right at the beginning of the session, presenter in Zoom Room 4 will have a quick live intro and then the video needs to start, etc.

 

What have emerged as the best practices for this type of work? I've been looking into different solutions from having a separate computer logged into each Zoom Room to using share.zoom.us. Any help is greatly appreciated!

 

-Michael


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Zoom Rooms - How do I ensure camera default is set to ON

Hi All, I am wondering if there is a setting that I am missing in Zoom Admin portal. I am trying to ensure that the camera is set to turn ON by default when joining a Zoom meetingin a Zoom Room. Right now, users have to manually turn the camera on wh... Show more

Hi All, 

 

I am wondering if there is a setting that I am missing in Zoom Admin portal.

 

I am trying to ensure that the camera is set to turn ON by default when joining a Zoom meeting

in a Zoom Room. Right now, users have to manually turn the camera on when they start a meeting

from the touch panel.


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Only display contact list for certain users

Hi Gang I am wondering if there is a way I can prevent specific users from seeing the whole company contact list Basically we are renting out some office space to another company and we want to use the work spaces feature so both companies can book a... Show more

Hi Gang 

I am wondering if there is a way I can prevent specific users from seeing the whole company contact list 
Basically we are renting out some office space to another company and we want to use the work spaces feature so both companies can book a meeting room 

My problem is that I dont want to allow anyone not in our company to see our contact list (Legal dept request) .

 

Is this possible???  


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Entrar a una reunión con audio y video apagado desde zoom room

Hola quisiera saber como configurar que al iniciar o entrar a una reunión desde zoom room, entre con el video y audio apagado

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