I have been following the documentation here on setting up auto answering groups - https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067948#collapseiOSAndroid

As a user, I can log into my zoom client and view my contact list and add people to my auto answer group. However, we want to enable this for our zoom rooms, so that they auto answer when a call comes from specific emails. I have enabled the permission on the zoom room to allow it have an auto answer group, however on the room controller, where I view the rooms contact list there is no option displayed to add people into its auto answer group. 

Is there any other way as an admin that I can set up this functionaility?

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About Me

I’m Tom, a small town midwesterner that tends to put ranch on everything.  I have a background in AV and Acoustics.  You will see me (and other team members) all throughout this forum!  Please feel free to reach out!

Hi all,

We currently are using Zoom Rooms (latest version) in one of our conference rooms, and have been having some struggles with the teams UI inside of Zoom Rooms being extremely small. The TV is 4k, but everything else scales completely fine besides Teams within Zoom Rooms.

We have tried messing with display settings, scaling settings, high DPI override, etc. with no luck. Wondering if anyone else has ran into that problem before.

Thanks!

Hi,

I'm experiencing an issues within the company. On several location people have told me the Join from room option when joining a meeting does not working. on the laptop it look like everything is connected correctly, it does pair to the Zoom Room however on the Zoom Room device it self nothing happens. 

I have tried several location all with the same result. 

Does anyone else experience the same issue?

We have 5 NEC NP-P605UL laser projectors installed at a client site. We are the primary AV integrators for this client however we did not design the systems in the meeting rooms. We do service them though.

The rooms are Zoom Rooms controlled by a Logitech Tap going to these projectors. These Zoom Rooms are always “active” so the projector is always on. We are trying to figure out a way to send an off signal to the projector when the room is not in a meeting.

Though the projectors’ rated laser life is 20,000 hours, since the rooms were commissioned earlier this year, the light hours are around the 5000-6000 range. At this rate we’d want to preserve them as best as possible.

The way this particular client likes the meeting rooms is that upon walking into a meeting room, they can touch the Tap to awake the room. Then after finishing the meetings, they would just up and leave. No powering on/off the room.

I read that Zoom Rooms no longer support CEC controls via the Zoom Rooms application, and that Room Controls are the contemporary solution. Without getting into needing the user to control the rooms, might there be any other solution that could be advised? Was wondering if this would be a Zoom thing or a Logitech thing?