Hello Everyone,

I'm support a client and they have 1500+ Zoom Rooms across multiple locations, I'm trying to prepare report to check what are the Zoom Rooms are configured and not configured.

I knew that we can manually check the device assignment status but it involves lot of manual work and time.

Thank you in advance!

We have four Digital Signage Only rooms. The "Camera Control" button is missing after updating to 5.18.8 (3871), 64bit. We have the same camera connected to regular Zoom Rooms with the same software version so the issues is only on the Digital Signale Only rooms. Did Zoom

I'm looking to adjust our existing hierarchy of Zoom Rooms from Campus > Floor > Room to Campus > Building > Floor > Room.

I'm curious if there are any downstream impacts to existing rooms and services at the time of updating the hierarchy. 

Thanks in advance!

A question has come up if there is a way to dial into a Teams meeting from a Zoom panel (android).  They see the Join button, and that works fine, but the client is asking if there was a way to dial into a meeting.  Or is the Join button the only option?

I followed this KB guide exactly, copying and pasting the Powershell commands (and replacing names where instructed). When I try to connect the O365 dedicated service account it throws the following error:

"The request failed. The account does not have permission to impersonate the requested user."

My predecessor set up a connected service account before, so there is already one set up for our current Zoom Room, but it doesn't look like the guide was followed. I'm guessing least permissions were not set up. I'm tempted to remove the existing account to see if that helps, but if it doesn't work, then I'll have broken my existing Zoom Room.

Any help from Zoom or anyone else would be great. I don't know much about managing Exchange Online with powershell. My support is through Lumen, and their support channel has not been very helpful so far.

Edit: It was a browser adblocker extension that was causing the error. Once I realized it was on (in the Private window, as per the guide's instructions) the service account added without error.

I have followed the instructions from the following guides and am unable to resolve an issue after troubleshooting:

https://support.zoom.us/hc/en-us/articles/360001163206-Joining-a-third-party-meeting-from-a-Zoom-Room#h_c281cc48-2164-43be-99cc-4a7578f28926

https://support.zoom.us/hc/en-us/articles/203847179

When I send a Teams meeting invite to the room, everything functions as expected. The join button appears with the meeting host and the time displayed on the controller.  The issue is when I click Join, the controller shows the loading screen for MS Teams, and then immediately exits without any error code being displayed. Can anyone offer any guidance on what I may be doing wrong? Any help would be greatly appreciated! Thanks