Zoom Rooms and Workspaces
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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

Alternatives to DTEN Me?

We have been using DTEN Me boards for a few years now but lately they have become quite unreliable eg disconnecting microphones and cameras at random times. After much too-ing and fro-ing DTEN are saying that this is a feature to avoid having the tur... Show more

We have been using DTEN Me boards for a few years now but lately they have become quite unreliable eg disconnecting microphones and cameras at random times. After much too-ing and fro-ing DTEN are saying that this is a feature to avoid having the turn the board off for updates or something. As we teach using them for many hours at a time this is not ideal. There don't seem to be any real alternatives though? Can anyone suggest something as an alternative to a DTEN Me board? We're super frustrated!


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two devices used with one pro zoom plan?

Hi! Sorry, I'm new to this community (forgive me if it's been already asked but I couldn't find a thread).The person I work for has a zoom workplace pro account. We hold meetings with about 100 people. I looked and it said her account could have two ... Show more

Hi! Sorry, I'm new to this community (forgive me if it's been already asked but I couldn't find a thread).

The person I work for has a zoom workplace pro account. We hold meetings with about 100 people. I looked and it said her account could have two devices logged in with that one account. I would like to be able to use her account with her on the call as well (since my zoom workplace pro is holding another meeting without me at the same time).  It would be much easier that trying to log in with an old account of mine that I keep having to jump through hoops to log into from since I never use it but when I have a mtg conflict. Thanks for any assistance or links that could answer my question. 🙏🏾


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Logitech Rally Bar second screen not displaying correctly

We have a Logitech Rally Bar connected to two LG TV monitors. Since the last Zoom software update on the Rally Bar, the second display is misaligned and smaller than the full screen size.Zoom is set as the primary provider for the Rally Bar, but we a... Show more

We have a Logitech Rally Bar connected to two LG TV monitors. Since the last Zoom software update on the Rally Bar, the second display is misaligned and smaller than the full screen size.

Zoom is set as the primary provider for the Rally Bar, but we also have Teams and Google Meet configured. When using Teams or Meet, the second display works perfectly, suggesting to us that the Zoom software is the source of of the issue. The primary (screen 1) is a 1080p LG monitor, and the second (screen 2) is a 4K LG monitor. Everything worked perfectly up until the last Zoom software update a few weeks ago.

You can see the display here: https://imgur.com/a/51dRrPM


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Considering Transfer from Lifesize to Zoom Rooms - Seeking Information and Comparison

We're reaching out to you today for our client, who is currently using Lifesize for video conferencing solutions in their meeting rooms. They are interested in exploring the possibility of transitioning to Zoom Rooms.We understand that Reqwest offers... Show more

We're reaching out to you today for our client, who is currently using Lifesize for video conferencing solutions in their meeting rooms. They are interested in exploring the possibility of transitioning to Zoom Rooms.

We understand that Reqwest offers expertise in both Zoom Rooms and Lifesize, and we would appreciate your help in comparing the two platforms to help our client make an informed decision.

Specifically, we are interested in information on the following aspects:

  • Feature Comparison: A detailed comparison of core features offered by both Zoom Rooms and Lifesize, highlighting key functionalities relevant to video conferencing needs. This could include aspects like screen sharing, whiteboarding, recording capabilities, and security features.
  • Cost Analysis: An estimated cost comparison for transitioning from Lifesize to Zoom Rooms. This could include potential savings or increased costs associated with hardware, software licenses, and ongoing support.
  • Migration Process: Information on the migration process involved in switching from Lifesize to Zoom Rooms. This could include details on data transfer, hardware compatibility, and user training requirements.

Additionally, we would like to understand the following:

  • Benefits of Zoom Rooms: Highlighting the key advantages of transitioning to Zoom Rooms, particularly for organizations currently using Lifesize.
  • Considerations for Our Client: Any specific considerations or potential challenges our client might face during the transition process, considering their current Lifesize setup.

We believe Zoom Rooms might offer a more user-friendly interface and potentially lower costs compared to Lifesize. However, we want to ensure a smooth transition and choose the platform that best suits our client's needs.

We would be grateful if you could provide us with detailed information on the above points. Additionally, if there are any resources or case studies available showcasing successful transitions from Lifesize to Zoom Rooms, we would be happy to review them.


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Resolved! No "Start" button on scheduled meeting on Zoom Room Controller

We've recently installed a new meeting room using Yealink for Zoom Rooms. However, when we create a meeting, the "Start" button is missing from all my scheduled meetings on the Zoom Room controller. Integration: Google Calendar (resource calendar NOT... Show more

We've recently installed a new meeting room using Yealink for Zoom Rooms. However, when we create a meeting, the "Start" button is missing from all my scheduled meetings on the Zoom Room controller.

 

Integration: Google Calendar (resource calendar NOT an individual account)

Status: Set up, and synced. Calendar added to Zoom Rooms account

 

What we do:

  1. When we create a meeting, we use Google Calendar, and add / invite the room in question.
  2. The room would automatically accept the invitation and it would add the meeting to the respective calendar.
  3. The meeting request shows on the Zoom Room controller, however, there is no option to "Start" the meeting. There appears to be no "Start" button

 

I have double checked all permissions, etc. I just cannot seem to get the "Start" button to appear. For now, I have enabled the same ID for each meeting, so we can at least create an instant meeting at the time of a scheduled meeting.

 

As this is a Zoom Room license, it's not licensed for a specific user, so I cannot send a meeting invite from this "user's" account, as there is none…. This is a resource calendar on my Google Admin portal, not an individual calendar.

 

I have read some of the other articles here and on other sites, but none seems to present a solution. All I can find is that the invited room needs to be the host to enable this "Start" button, but as yet I am unable to get this to work.

 

Any help regarding this would be greatly appreciated…

 

Zoom room controller:  Yealink CTP18 137.320.0.50 (App ver. 5.16.5 (2354))

Zoom room platform: Yealink Meeting Bar A20 133.320.0.39 (App ver. 5.16.5 (3917))


Thanks in advance!


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Resolved! Can't reserve desk using QR code on Workspace

I got workspaces set up fine. Uploaded a floor map, setup desk and uploaded pictures (fancy), and got way finding working. Printed out the QR codes for my test desks. I can reserve from the Workspace desktop app, mobile app, and printed out QR code. ... Show more

I got workspaces set up fine.  Uploaded a floor map, setup desk and uploaded pictures (fancy), and got way finding working.  Printed out the QR codes for my test desks.

 

I can reserve from the Workspace desktop app, mobile app, and printed out QR code.

 

Picked up a Neat Frame and got it setup in Kiosk mode.  Map displays and everything and when I click on my test seat to reserve it and try and scan the QR code to reserve my test desk I get "Reserve failed, please try again later."  I get the same error when trying reserve by email. 

 

Not sure if I am missing some checkbox somewhere, everything else seemed pretty straight forward.  Got any suggestions?

 

 

 


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Passionate about IT and programming

Hi I am passionate about IT and programming, I would like to have more idea and motivation before learning programming as a beginner in programming please Thank you.

Can I install antivirus software on my Windows 10 IoT Zoom Rooms PC?

Hi All - I'm running the Dell Optiplex PC that comes pre-installed with Windows 10 IoT and the Zoom Rooms software pre-installed. My enterprise IT team is asking if they can install our existing Windows A/V and use SCCM/Intune to manage it, like a re... Show more

Hi All - I'm running the Dell Optiplex PC that comes pre-installed with Windows 10 IoT and the Zoom Rooms software pre-installed. My enterprise IT team is asking if they can install our existing Windows A/V and use SCCM/Intune to manage it, like a regular Windows 10 PC? Are we able to escape out of the Zoom Rooms interface and get to the regular Windows desktop? If so, I can't see why they can't install this and we just set back to Zoom Rooms to auto-login again? Thoughts? Anyone get asked this by there IT teams? Thanks!


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Resolved! Schedule Future Meeting from Digital Display for Zoom Room

Fairly easy question that I can't get a straight answer for on the support section. We are able to schedule meetings on the display signage outside the conference room, but only for that day. Are people able to schedule for meetings in the future? I ... Show more

Fairly easy question that I can't get a straight answer for on the support section. We are able to schedule meetings on the display signage outside the conference room, but only for that day. Are people able to schedule for meetings in the future? I can't the setting to allow this in the account settings if one exists.

 

Thanks,

Shawn


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reply-icon Latest Reply - 

Official zoom rooms user guide documentation update

Hi Zoom

 

The official help documentation is now over a year old, will this be updated at some point?

 

https://assets.zoom.us/docs/user-guides/6-page-user-guide.pdf

 

Thanks!

 

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