hotedsk can not using qr code to check in

[HongYip]

i can successful to make a reservation for hotdesk, and i can setup the hotdesk on workspace and show reserved,

but i want to use QR code to check in and get error message  " Workspace reservation item is unavailable, please make a new reservation."

[ArvinG]

Hey @HongYip – By the sound of it, seems like there is already an existing reservation in place for that desk that's why you're getting that error. Could you try to follow this to release the existing reservation and try to check in again via QR?

[HongYip]

thx ArvinG

i have missing some information.

We are test hotdesk reservation, use can successful reservation hotdesk from google calendar but we wan to scan print out QR code to check in and get back error message form zoom app