Hi, I pay for Zoom, Zoom Workplace Pro $14.99 a month! I cant talk to Zoom my plan doesn't cover that privilege.

I had loads of problems getting to work on my new Samsung.  ( Iv been using zoom for years on my old one!)

Now every time my computer turns of it wants to update then it crashes and zoom wont open.   

1)  Simple but probably not the best solution how do I stop updates? I followed instructions to the  management of updates in the portal.   I get this.... To manage your Windows system updates, please upgrade Zoom Rooms to 5.2.0 (5.2.2940.0927) or later, and keep Zoom Rooms in login.   If I update Zoom wont open.

2) how do I get the updated version to open Zoom. I cant risk uninstalling it, It took hours of emails and workarounds from Zoom to get it to work in the first place.

Thank you to anyone who reads this and a bigger thank you if you have a fix!  

Buenos días;
Utilizo zoom habitualmente para trabajar, he tenido durante tiempo un Ipad 11' y siempre que conectaba al compartir la pantalla a través de airplay

he cambiado mi Ipad 12', cunado lo conectado, lo veo en mi pantalla pero los invitados en la reunión ven siempre una pantalla en negro....
¿alguien se ha encontrado con este problema? tenias alguna solución para esto??
Gracias avanzadas!

Hi all, 

I started to nice that a 20% of my Zoom rooms are not displaying their upcoming meetings on the controller and the Room application itself. I was wondering if there is anyone else that has seen this issue and perhaps knows things I can try to fix it. My users are having to manually input the meeting room ID in order to join meetings. Thank you in advance!

I'm setting up a new Zoom Room with a Neat Bar Pro and Neat Pad controller.

Everything is working as expected except the Neat Sense environmental monitoring. It's supposed to report the Temperature, Humidity, VOC, and CO2 in the room. It's showing the Temperature onscreen and it's showing the Temperature and Humidity on the Settings page of the controller.

However, nothing shows up on the Zoom Dashboard under "Air Conditions" for this room.

I have another Zoom Room with a Neat Board in it. I'm setting up a new Zoom Room with a Neat Bar Pro and Neat Pad controller.

The Neat Board and the Neat Bar Pro are both running 5.12.6 (2097) and both the Neat Pad controllers are running 5.12.6 (1612).

Neither Zoom support nor Neat support have an answer. I'm wondering if Neat Sense is just not fully functional on the Neat Bar Pro or if I have a defective unit.

Does anyone have one that is showing the "Air Conditions"?

Device data: Zoom workplace, Asus Vivobook 14 K413EP laptop, Windows 11 23H2.
Hello, I have an issue with sound in my headphones.
The problem: I have wired over-ear headphones. When I join a conference using the headphone speakers, the sound from other participants is distorted, crackling, and I don't know how to describe it… it sounds choppy. I tried wireless headphones, and everything works fine with them, no such problem. But with the wired ones, it's a different story. I want to clarify that the headphones are in perfect condition and new, all USB ports are functional, drivers have been updated, and I’ve tried other wired headphones as well.

How I "managed to fix" this problem: I uninstalled the Realtek driver (sound from the laptop speakers and the laptop's microphone) and updated the drivers with the headphones plugged in. I restarted Windows, and "wow, it all worked fine," I said back then. But the laptop speaker driver disappeared. I reinstalled it, and the problem with the headphones returned. I don’t know what the reason could be, why the drivers might be conflicting with each other. I need help.