Zoom Rooms and Workspaces
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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

Only one person recognized in virtual background

Not sure this is the correct group. I noticed that while using a virtual background, only one person was recognized and appeared on the virtual background even though two were in the camera field of view. This used to work on my older intel Mac mini,... Show more

Not sure this is the correct group.  I noticed that while using a virtual background, only one person was recognized and appeared on the virtual background even though two were in the camera field of view.   This used to work on my older intel Mac mini, but not on my new one:

Mac mini M1 Monterey OS with the latest Zoom app including the M1 enhancement.


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Interop teams cant control camera

Hey! We have many zoom rooms with a Intel NUC (version 6.0.6 (4087)) and the controller is a Crestron TS-770 2.004.1041 (version 6.0.0 (2720)). I've add the interop to join teams and meet reunions. The problem is when I try to control the camera, it'... Show more

Hey! We have many zoom rooms with a Intel NUC (version 6.0.6 (4087)) and the controller is a Crestron TS-770 2.004.1041 (version 6.0.0 (2720)). I've add the interop to join teams and meet reunions. 

The problem is when I try to control the camera, it's block. The touchpanel is grayed.

Is there any configuration to make?


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zoom rooms for users on same account

I recently was the only user on my Zoom workplace Pro and had my own "meeting ID" that I used for all my meetings. I've now added a user to my account. I am wondering if we will use the same meeting ID? That is can she be logged into her account and ... Show more

I recently was the only user on my Zoom workplace Pro and had my own "meeting ID" that I used for all my meetings. I've now added a user to my account. I am wondering if we will use the same meeting ID? That is can she be logged into her account and I logged into mine (allowing us to each host different meetings at the same time)?, but using the same link we provided to our participants? 


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Profile page error

Please disregard the location, I had to put it in so I could post this.I've been having a reoccurring issue with my profile page not loading. If there is anyway to fix that I need the solution ASAP. I have the most recent version of Zoom on my MAC. R... Show more

Please disregard the location, I had to put it in so I could post this.

I've been having a reoccurring issue with my profile page not loading. If there is anyway to fix that I need the solution ASAP. I have the most recent version of Zoom on my MAC. Refreshing the page, signing out and resigning in, restarting computer, clearing data, and closing the tab and pulling it back up do not resolve the issue.

 

 


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Resolved! Always show sharing key during video conference in a zoom room

I can't seem to find a setting that would allow to always show the sharing key on the TVs. When we start a video feed the sharing code disappears and to bring it back up we need to press "share" on the control tablet (we don't have ultrasonic thing w... Show more

I can't seem to find a setting that would allow to always show the sharing key on the TVs. When we start a video feed the sharing code disappears and to bring it back up we need to press "share" on the control tablet (we don't have ultrasonic thing working unfortunately). Is there a way to always show a sharing key on room screens?


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Resolved! Zoom Room Updates

Is this some sort of new bug? We've recently been getting frequent Update Required popups saying "Your app version needs to be higher to start this meeting. Please contact your IT team to update your app." I am the IT admin for my company so I have a... Show more

Is this some sort of new bug?

 

We've recently been getting frequent Update Required popups saying "Your app version needs to be higher to start this meeting. Please contact your IT team to update your app."

 

I am the IT admin for my company so I have access to the Admin account to control our company's Zoom account. When I checked for updates on the Admin account the first time, there weren't any updates available. I restarted the PC and opened up Zoom Rooms, it worked again.

 

Today we got the same popup error. When I checked the Admin account again there were still no updates available. I restarted Zoom Rooms (instead of the PC this time) and it started working fine again, there were no "Update Required" errors. 

 

Is this some sort of new bug? Are there any fixes to this issue? We have our Zoom Room setup to update automatically to prevent our users from seeing any of this and causing any delays in their workday.

 

Thanks in advance for any help. 


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Calendar integration with Lifesize Icon 600

We are using Zoom with the CRC license + Enhanced API connector. Our conference rooms have Lifesize Icon 600 devices that have been added to Zoom as managed devices and configured as SIP/H.323 phones in Zoom. That all works fine. I have all the Offic... Show more

We are using Zoom with the CRC license + Enhanced API connector. Our conference rooms have Lifesize Icon 600 devices that have been added to Zoom as managed devices and configured as SIP/H.323 phones in Zoom. That all works fine.

 

I have all the Office 365 calendar integrations setup on the Zoom side, and the calendars are associated with the provisioned conference room devices. I can also see the appointments showing up in the Zoom Portal GUI, when I click on "Calendar Events".

 

The issue is that these events are not making it down to the physical Lifesize phone. When I activate the "Calendar" button on the Lifesize HD Phone, I expect to see today's events for that calendar. It is just blank.

 

Has anyone run into something similar and have a solution?

 

Thanks!

 

Rich


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Recommendation for a Wi-Fi Relay Compatible with Zoom Room Controls for Room Automation

Hello,I am working on an automation project using Zoom Room Controls, aiming to control external devices, such as lamps or fans, allowing them to be turned on and off directly through the Zoom interface.Currently, I am using a Sonoff device, a Wi-Fi ... Show more

Hello,

I am working on an automation project using Zoom Room Controls, aiming to control external devices, such as lamps or fans, allowing them to be turned on and off directly through the Zoom interface.

Currently, I am using a Sonoff device, a Wi-Fi relay that enables internet connectivity, configured with the Tasmota firmware. However, when I previously opened a ticket with Zoom support, I was informed that it is not possible to control devices via HTTP requests within Zoom Room Controls. The only communication formats supported are UDP or TCP.

 

When considering integration via TCP, I realized it would require creating a local broker for each client or utilizing a cloud broker. However, this approach is neither practical nor easy to maintain.

With this in mind, I would like to ask the community if anyone can recommend a device or solution that offers easier integration with Zoom Room Controls.

 

The main goal is to find a Wi-Fi relay compatible with Zoom Room Controls to automate rooms and control devices directly through the Zoom interface.

 

Thank you in advance for your support. I look forward to hearing your suggestions.

Best regards,


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Resolved! Zoom Room Wallpaper MP4

Is there a way to utilize an MP4 file as the wallpaper in a Zoom Room Screen?  I currently use a JPEG

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Resolved! How to restrict audio devices in settings?

Here's a common situation:User in Zoom Room joins meeting from laptop and then room. Despite large "Do not Join from laptop" sign.Audio feedback chaos ensues.Zoom user goes to settings on Zoom controller and changes speaker. Room audio is now coming ... Show more

Here's a common situation:

  • User in Zoom Room joins meeting from laptop and then room. Despite large "Do not Join from laptop" sign.
    Audio feedback chaos ensues.
  • Zoom user goes to settings on Zoom controller and changes speaker. Room audio is now coming out of the projector instead of room speakers.
  • User then changes microphone input. Room no has no functional microphone.
  • User leaves the mess for the next confused user.
  • This is a university so there are thousands of users. Training is not an option.
  • I don't have local access to the room. It's a long drive.

I'd love to be able to restrict audio devices from Room Profile page. I can select audio devices and fix it remotely, but I can't restrict choices remotely.


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