Hello,

This week, the Zoom VDI Workspace stopped working in our Citrix environment.

We received the following notification:

"Your App Version needs to be 5.15.10 VDI plugin or higher to sign in. Please contact your IT team to update your app."

We have been using Zoom version 6.0.11 and also tested versions 6.1.12 and 6.1.10, but we’re still seeing the same error.

We updated the Zoom VDI plugin on our thin clients from version 5.16.10 to 5.17.11, which, according to Zoom's website, should be compatible with these versions.

However, we are still receiving the error message stating that "App Version needs to be 5.15.10 VDI plugin or higher."

Any ideas on why this might be happening? I’m also wondering if there’s a way to contact Zoom's Technical
Team directly, as we currently cannot use the Zoom VDI app in our Citrix setup.

Thank you in advance.
Chris 

Após a atualização de [não] privacidade do zoom feita na semana passada, as telas compartilhadas da minha professora  ficaram pretas, só aparecem alguns itens, como algumas letras de slides, algum ícone. A única coisa que funciona, é a tela da professora, com ela explicando e um fundo atrás dela com uma imagem de paissagem.

Uso Firefox, no linux ubuntu, uso ublock origin, não quero usar programa porque gosto de privacidade.

We have a zoom room that gives us the "Failed to start local share!" error when users try to hit the button "Share Content" on a Logitech TAP IP. 

If they start the meeting, hit share content, then they can proceed to share content like normal, but I don't know why this error occurs when it worked fine before.

Thanks.

When I clear a notification, or press mark all as read, net time I open Zoom the same notification shows up as unread. It's an invite to a meeting for 13 days ago and hasn't gone since. Other notifications get cleared, its only this one that shows as unread once Zoom is re-launched.