About KelvinL

KelvinL · 2023-01-11 02:24 PM

I'm setting up a new Zoom Room with a Neat Bar Pro and Neat Pad controller.Everything is working as expected except the Neat Sense environmental monitoring. It's supposed to report the Temperature, Humidity, VOC, and CO2 in the room. It's showing the...

KelvinL · 2024-09-25 11:50 AM

No answer or resolution yet from Zoom. It's definitely a Zoom issue. The sensors in the Neat Bar Pro are functioning and the VOC and CO2 readings show up in Neat Pulse for this room.

KelvinL · 2023-02-06 07:20 AM

Look under "User Management" (not "Phone System Management") and make sure their Display Name is correct in their profile.

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